FR AGILE Handle with care Dan Clausing CBAP, CSM Nationwide

2 There are no shortcuts Co-location Communication Immediate Response

3 Agile Values

4 Breaking Agile Easier to break than create/maintain Not just in the team, whole organization Time independent Agile is not formulaic; it is necessarily organic, ever changing within the environment in which it occurs Dan Clausing 2010

5 Breaking Points Senior Management Stakeholders Project Management Development Team

6 Senior Management ROI Values Certification Metrics

7 Senior Management - ROI Agile Methods require non-traditional measures. Traditional Methods were optimized for productivity and quality, which rewards them using total lifecycle cost analysis; but Agile methods should focus on project success and customer satisfaction where they shine best.

8 Senior Management - ROI Jeff Sutherland Says… (Co-founder of SCRUM)

9 Senior Management – Values/Certification

10 Senior Management – Metrics The Hawthorne Effect Systems Thinking Impact of other things on what is being measured Change of behaviors as a result of being measured

11 Stakeholders – Beliefs Perception versus Reality Expectations in conflict with needs Everything is Quicker Changing Views Availability (Conduit) Eugene Oberst

12 Project Management - Metrics Limit Control

13 Project Management - Behaviors Support the Team Be in the team room Know the process Communicate Risks and Issues Don’t push scope Agile is not an excuse ASK WHY!

14 Development Team Build the Team The Best of the Best Environment Team Mindset Motivation Communication Documentation Testing

15 Development Team – The Players Best of the Best All roles must be filled The best doesn’t mean the best People skills are essential Mindset Audition

16 Development Team – Environment Environment Matters One centralized room One roof No cube walls Headphones Perimeter walls Pairing

17 Development Team – Mindset The Right Mind In it together The story… Motivation

18 Development Team – Communication How Do We Interact Non-Emotional Emotional Using the wrong collaboration media to communicate messages “In fact, the effort to fastidiously eliminate all emotion from the workplace is a very strong sign that the team is a machine. Machine parts don't have to have emotions and machine parts don't have to deal with emotions.” Daryl Kulak. "Agile in the Bloodstream”. Yet to be published

19 Development Team – Communication Type of Communication

20 Development Team Team Dynamics

21 Development Team Documentation Longevity Will it be used? What is needed? How can it be conveyed?

22 Development Team Testing …Defects can be Good!

23 Final Thoughts… You Might Break Agile if You… think Agile is an excuse don’t have management commitment need reams of documentation can’t play well in the sandbox don’t have time have an irrational fear of thumbtacks can’t see your teammates daily rely on metrics for all decisions