Homeland Security Conference February 24-25, 2010 THE POWER OF BUSINESS AFCEA 2010

A Trusted Partner  Premier systems integrator who enables mission accomplishments through: –Lifecycle Planning –Engineering Development Support –Enterprise-wide enhancement of IT Systems 1

A Trusted Partner  Prime for the $1.2 billion DOE IT Support Services contract –Service Desk rated “best-in-class” for past 3 years –Displaced $134M in IT expenditures for a demonstrable, independently validated savings 2

A Trusted Partner  More than 450 Employees –204 ITIL ® certified staff –175 cleared personnel at the Top Secret level –Certifications include CISSP, SANS, MCP, A+, MCSE, CCNA/CCIE 3

A Trusted Partner  DHS Eagle Small Business Contract Holder –Functional Category (FC) 1: Engineering Design, Development, Implementation, and Integration –FC 2 Tier 1: Operations and Maintenance –FC 4: Software Development The Only Small Business Prime Contractor Awarded Three Functional Categories The Only Small Business Prime Contractor Awarded Three Functional Categories 4

Quality Focused  CMMI Level 2 appraised—Level 3 appraisal scheduled for March  ISO 9001:2008-certified Quality Management System (QMS)  PMP/PMI certified program/project managers

Core Competencies  IT Infrastructure and Operations  IT Management  System Development and Engineering  Cyber Security (Information Assurance)  Program Management and Control 6

Performance Excellence  Consistently meet/exceed more than 200 Service Level Agreements (SLAs) in support of 12,000 users nationwide  Successfully consolidated 5 DOE contracts, transitioned 300+ people, 80 tasks, and all desired subcontractors 7

Performance Excellence  Implemented a Common Operating Environment (COE) for 8,500 seats  Consolidated and migrated 29 help desks to 1 Enterprise Service Desk 8

Enabling Mission Accomplishments  Trusted Partner  Quality Focused  Performance Excellence  Commitment 9

Points of Contact Business Development Ellen Kuhn EES EAGLE Customer Satisfaction and Teaming Coordinator Matt Collins EES EAGLE Program Manager Bill Sylvester