Date: Tuesday, June 02, 2015Business Support Team - Stirling CouncilSlide: 1 More of the same… or An opportunity to improve our service? ScotXed Looked After Children Individual Return ScotXed LAC Individual return Matt McLay Business Support Team, Stirling Council

Date: Tuesday, June 02, 2015Business Support Team - Stirling CouncilSlide: 2 Current Operating Pressures and Climate  Stirling Council 1.1% Decrease in Council Tax  Children’s Service Overspend  Improve Services to Customers/Citizens/Stakeholders  Deliver Efficiencies (Cost/Time Savings)  Improve Communication/Development/Flexible Working  Increased Reporting, Inspections, Scrutiny etc. ScotXed LAC Individual Return “This is against a backdrop of ever decreasing resources to meet the challenges of an ever increasing modernisation agenda”

Date: Tuesday, June 02, 2015Business Support Team - Stirling CouncilSlide: 3 Previous Environment and Baseline Position  LAC Module Implemented in Swift (maintained by Admin)  Limited Access to LAC Data by Workers  Poor Information Flow of LAC Data  Majority of Aggregate Return 06/07 Generated from Swift  Large Amount of Manual Data Quality Checking  Typical End of Year Rush to Check and Complete Return ScotXed LAC Individual Return “Working in this way - it was obvious that there are a lot of benefits to be realised”

Date: Tuesday, June 02, 2015Business Support Team - Stirling CouncilSlide: 4 Obtaining Opportunity Funding  Missed Initial Offer of Funding (Last Minute Application)  Buy-In and Full Support from Head of Service  Comprehensive Project Plan Produced  Funding Project Specific an Enabler in Difficult Times  Successful Bid Allowed Software and Skills Investment  Pooled Funds with Other Initiatives to Obtain Best Value ScotXed LAC Individual Return “Without the ScotXed Funding we would not have been able to move on. Certainly not as quickly as we have”

Date: Tuesday, June 02, 2015Business Support Team - Stirling CouncilSlide: 5 Project Benefits - Meeting The Data Specification  Improved Understanding of Data Standards/Definitions  Provided an Opportunity to Review LAC Processes  Catalyst for Improving Data Recording Procedures  Driver for Implementing Additional Swift Modules  Driver for Data/Information Sharing with Education ScotXed LAC Individual Return “Enhancements in recorded data provides a more complete picture of our clients – this provides better data for our Managers allowing them to become pro-active rather than reactive”

Date: Tuesday, June 02, 2015Business Support Team - Stirling CouncilSlide: 6 Project Benefits - Data Improvements  Enabled Staff to be Seconded to Support Improvement  Provided Staff with Understanding of the Bigger Picture  Promoted the Engagement of Staff with The Process  Provided Valuable Feedback  Move from BO 6.5 Named to BOXI Enterprise Licence  Data Validation Reports to All Staff Levels  Management Information More Accessible  Continual Data Validation Process “No Year End Rush” ScotXed LAC Individual Return “Benefits within the Project are only part of the Story… change within one part of the Service can act as a catalyst for change across the whole Service and beyond”

Date: Tuesday, June 02, 2015Business Support Team - Stirling CouncilSlide: 7 Summary of Project Time Line and Milestones October 2007 – Applied for Funding December 2007 – Funding Approved February 2008 – Staff Seconded to BST - Data Quality April 2008 – Data Quality Work Completed April 2008 – BO XI Provided to Children’s Management  June 2008 – TAC to Start Using Swift  August 2008 – Individual Return ? ScotXed LAC Individual Return “Although not an early adopter Stirling hope to be in a position to provide the Individual Return for 07/08 - allowing us to move on to realising additional benefits from the project for 08/09”

Date: Tuesday, June 02, 2015Business Support Team - Stirling CouncilSlide: 8 Children’s Services Future Opportunities and Benefits  Access to Analysed and Aggregated Data More Efficient  Data Allows for Detailed Analysis for SOA Measurements  Support Move to External Provider Payments from Swift  SCN Provides Commonality with Education Systems  Project Designed to Support GIRFEC Initiative  Driver for Assessment Framework and Mobile Working  Inform Managers to Allow Pro-active Decision Making  Measurables can become Service Objectives Leading to Improved Services ScotXed LAC Individual Return “Through good planning the project can support existing initiatives as well as provide drivers for improving processes and introducing new technologies”

Date: Tuesday, June 02, 2015Business Support Team - Stirling CouncilSlide: 9 The Wider Opportunities and Benefits Provision of a Reporting Application Across Social Care More Effective Reporting Leads to Increased Data Quality Reporting Possible Across Multiple LA Data Sources Support of the SOA Measurements for Social Care Economies of Scale – Single Application, Reduced Annual Maintenance/Upgrade Costs & Training Commitment Pro-Active, Early Intervention Decision Making Support Leading to Enhanced Service Provision ScotXed LAC Individual Return “The software and skills investment in the LAC Project could provide the basis for a corporate reporting tool”

Date: Tuesday, June 02, 2015Business Support Team - Stirling CouncilSlide: 10 In Summary ScotXed LAC Individual Return “It is envisaged that the ScotXed Individual Return project will provide benefits to Stirling beyond LAC for at least the next 5 years”  Not Just About a Single Project  Pooling Funds and Skills to Get Best Value  Using the Project as a Driver and Catalyst for Change  Opportunity to Engage with Users in Positive Manner  Consider Data Sharing Opportunities – Internal & External  Allow Managers to Become Pro-Active Decision Makers  Project Deliverables can Become Policy Objectives  If a Resource is Effective – Where and How Else Can it be Used?