Electronic journal usage statistics Tony Kidd Glasgow University Library Present practice and future progress

Statistics in Practice, IFLA Satellite Conference, Loughborough, August Importance of usage statistics Provision and use Expenditure on e-journals Marketing Budget allocation

Statistics in Practice, IFLA Satellite Conference, Loughborough, August Provision of e-journals E-journals at Glasgow Univ Library 362 – – – – – –

Statistics in Practice, IFLA Satellite Conference, Loughborough, August Expenditure on e-journals 2000/01 Glasgow expenditure (SCONUL) – Print serials – Online serials70000 – Print+online serials – Online databases – Print etc books – Online books87000 – Document delivery86000 Total

Statistics in Practice, IFLA Satellite Conference, Loughborough, August Expenditure on e-journals Some percentages – Online serials/All serials5.5% – Online (incl print)/All serials62.4% – Doc del/All serials6.8% – Online books/All books10.9% – All online/All materials47.5%

Statistics in Practice, IFLA Satellite Conference, Loughborough, August Marketing of e-journals Target low-use departments Varying use of journals Benchmarking High use encourages more funding?

Statistics in Practice, IFLA Satellite Conference, Loughborough, August Budget allocation Formula: 5.5% Internal measurement: sampling Local cache Non-Faculty based access Imprecise measurement

Statistics in Practice, IFLA Satellite Conference, Loughborough, August Budget allocation Computing Service statistics at Glasgow UL – Clin Medicine26.7% – Biomed & Life Sci22.3% – Physical Sci5.2% – Vet Medicine5.0% – Engineering3.5% – Soc Sci2.0% – Dental1.8% – Law/Financial1.8% – Arts1.4% – Comp/Math Sci1.1% – Education0.1% – Other28.5%

Statistics in Practice, IFLA Satellite Conference, Loughborough, August External v internal Internal web pages Double effort Direct access Access via links

Statistics in Practice, IFLA Satellite Conference, Loughborough, August External usage statistics Available from most large publishers ICOLC Guidelines for statistical measures of usage of web-based information resources BUT… BUT… – Inconsistent – Different formats – Different timetables – Different definitions

Statistics in Practice, IFLA Satellite Conference, Loughborough, August External usage statistics Source – Publisher – Gateway – Aggregator Browse or search? Linking

Statistics in Practice, IFLA Satellite Conference, Loughborough, August Possible solutions PALS usage statistics working group ARL E-metrics project ICOLC Guidelines National Commission on Libraries and Information Science (NCLIS) Electronic access and use related measures NISO – revision of Z39.7 (Library Statistics) ISO – revision of 2789 (library statistics) and (library performance measures)

Statistics in Practice, IFLA Satellite Conference, Loughborough, August COUNTER

Statistics in Practice, IFLA Satellite Conference, Loughborough, August COUNTER – Endorsed by AAP, Association of American Publishers ALPSP, The Association of Learned and Professional Society Publishers ARL, Association of Research Libraries ASA, Association of Subscription Agents and Intermediaries BIC/EDItEUR JISC, Joint Information Systems Committee NCLIS, National Commission on Libraries and Information Science NISO, National Information Standards Organization PA, The Publishers Association STM, International Association of Scientific, Technical & Medical Publishers UKSG, United Kingdom Serials Group

Statistics in Practice, IFLA Satellite Conference, Loughborough, August COUNTER structure Chair: Richard Gedye, Oxford University Press Project Director: Peter Shepherd Steering Group – c30 members – endorsing organisations – librarians – publishers & intermediaries Task forces

Statistics in Practice, IFLA Satellite Conference, Loughborough, August COUNTER Code of Practice Release 1 by end-2002 Usage reports – Librarians’ survey – Closing date 15 August Definitions Technical measurement considerations

Statistics in Practice, IFLA Satellite Conference, Loughborough, August COUNTER – 2003 onwards Code revision, compatible with previous releases Levels of compliance Monitoring/audit But most important Adoption/implementation… of a single code