Microsoft Software Assurance for Academic Licensing Programs

2 Microsoft Software Assurance Agenda  How to Get Software Assurance  Software Assurance Overview  Availability of Offerings  Highlights  Benefits Administration  Resources

3 Microsoft Software Assurance How to Get Software Assurance  Academic Open  Include Software Assurance with License purchases (L&SA)  Academic Select  Include Software Assurance with License purchases (L&SA)  Select Software Assurance Membership (SAM) for a given product pool  Campus/School Agreement  All products included in specific agreement are covered by Software Assurance for the designated term  Includes Software Assurance Membership (SAM)  Full Packaged Product (FPP)  90 days to enroll operating system or server licenses in Software Assurance  As of Office 2003, application products from OEM eligible for enrollment (FPP application products not eligible)

4 Microsoft Software Assurance Software Assurance More Manageability More Assistance More Value

5 Microsoft Software Assurance Objectives of Software Assurance  Improve your experience  Strengthen our relationship  Add more value to Software Assurance based on customer research

6 Microsoft Software Assurance Highlights

7 Microsoft Software Assurance New Version Rights  Gives access to new releases of software versions as they become available during the agreement term  Integrate the latest technology  Install at your own pace  Never have to buy a new License when migrating to new versions during agreement  Save on newest technology Academic Open Academic Select SAM Campus/ School Agreement

8 Microsoft Software Assurance New Software Assurance Benefits  Microsoft Windows Vista™ Enterprise  For every Windows® client license covered by Software Assurance, customers will receive an upgrade license for Windows Vista Enterprise Edition upon its release.  Microsoft Virtual PC Express  For every Windows client license covered by Software Assurance, customers are entitled to one Virtual PC Express license.  Microsoft Windows Fundamentals for Legacy PCs  For every Windows client license covered under Software Assurance, Academic Select customers with Software Assurance Membership and Campus/School Agreement customers are entitled to install one copy of Windows Fundamentals for Legacy PCs as the Windows Client license.

9 Microsoft Software Assurance TechNet Online Concierge Chat  Online Concierge Chat assisted search sessions and self-help  Get up-to-date IT information  Increase efficiency for finding solutions  Facilitate software deployment Select License/ Academic Select Open Value Select License SAM Open Value Company- wide Option Campus/ School Agreement EA/ EA Subscription Academic Open Academic Select SAM Campus/ School Agreement

10 Microsoft Software Assurance TechNet Plus*  Access to Web-based support with Online Concierge, premium content, plus Managed Newsgroup Support, and TechNet Plus Subscription Media  Access extensive up-to-date IT information, service packs, hot-fixes, and more  Join managed newsgroups  Receive monthly access to for tools, utilities, drivers, articles  Increase efficiency for finding solutions Select License/ Academic Select Open Value Select License SAM Open Value Company- wide Option Campus/ School Agreement EA/ EA Subscription Academic Open Academic Select SAM Campus/ School Agreement * Servers only

11 Microsoft Software Assurance Microsoft Windows Preinstallation Environment (WinPE)  Tool based on Microsoft Windows XP Professional that speeds deployment through automation  Build custom solutions  Increase productivity by running Windows setups, scripts, and imaging applications  Keep desktops updated Select License/ Academic Select Select License SAM Open Value Company- wide Option Campus/ School Agreement EA/ EA Subscription Select License/ Academic Select Open Value Select License SAM Open Value Company- wide Option Campus/ School Agreement EA/ EA Subscription Academic Open Academic Select SAM Campus/ School Agreement

12 Microsoft Software Assurance Corporate Error Reporting  Allows control over what data is sent to Microsoft  Provides a clear and easy to use view of error data  Maps solutions to crashes  Identify which systems are failing and why  Connect to up-to-date knowledge and fixes  Actionable information when escalation is required Select License/ Academic Select Open Value Select License SAM Open Value Company- wide Option Campus/ School Agreement EA/ EA Subscription Academic Open Academic Select SAM Campus/ School Agreement

13 Microsoft Software Assurance Extended Lifecycle Hotfix Support*  Customers with Software Assurance for their server software may request hotfixes for products in the Extended Support Phase (the two years following the five-year Mainstream Support Phase)  No need to sign an upfront contract or pay an initial fee for extended support until you determine a need  Benefits customers running third-party or proprietary legacy applications * Servers only Select License/ Academic Select Open Value Select License SAM Open Value Company- wide Option Campus/ School Agreement EA/ EA Subscription Academic Open Academic Select SAM Campus/ School Agreement

14 Microsoft Software Assurance “Cold” Backups for Disaster Recovery  Customers with Software Assurance for their server software can receive complimentary “cold” backup server licenses for the purpose of disaster recovery  A cold server is a server that is turned off until a disaster arises (No other processing or production is done on this server)  Must have a Microsoft server License enrolled in active Software Assurance  Also must have all corresponding Client Access Licenses (CALs) (if required by the software) enrolled in Software Assurance * Servers only Academic Open Academic Select SAM Campus/ School Agreement

15 Microsoft Software Assurance eLearning  Training for faculty/staff on Microsoft software  Receive self-paced instructional modules that can be conveniently accessed at their own PC, even offline  Get faculty/staff up to speed quickly on new products and update skills with latest knowledge  Desktop various Office applications and versions, Windows, and more…  Server courses on Windows Server, Exchange, SQL, ISA, and more… Academic Open Academic Select SAM Campus/ School Agreement

16 Microsoft Software Assurance Sample eLearning Courses Desktop:  Advanced Training for Outlook 2002  Advanced Training for Word 2002  Deploying Office XP  Core Training for FrontPage 2002  Core Training for PowerPoint 2002  Core Training for Word 2002  Core Training for Office XP  What's New: Office 2000 to Office XP  Core Training for Word 2000  Deploying Windows XP Professional  Implementing and Supporting Windows® XP Professional  Core Training for Windows XP Professional  What's New: Windows 2000 Professional to Windows XP Professional  More... Academic Open Academic Select SAM Campus/ School Agreement Server:  Implementing and Managing Exchange 2000  Administering a SQL Server 2000 Database  Programming a SQL Server 2000 Database  Windows 2000 Network and Operating System Essentials  Implementing Windows 2000 Professional and Server  Implementing a Windows 2000 Network Infrastructure  Implementing and Administering Windows 2000 Directory Services  Deploying and Managing ISA Server 2000  More…

17 Microsoft Software Assurance Benefits Administration  Benefits available via Microsoft Volume Licensing Services (MVLS) site  Track license purchases and agreements  Get benefits consumption reports  Access Volume License Keys  More…  Customers will be notified on how to access and use MVLS  MVLS Support: or  For consortia, benefits allocated to the agreement holder

18 Microsoft Software Assurance Resources For more information, visit and contact your Microsoft representative or reseller.