Hosted/Cloud Solution University of Northern Colorado

UNC Student Background Legacy student systems PINE RS6000 Webmail by Captaris IMAIL from IPSwitch iPlanet from Sun Microsystems Common issues Storage capacity SPAM / Phishing Anti-virus Backups Out of date user interface April 14th, 20092CHECO Presentation

UNC Student Current Migrated Fall 2008 all student to exchangelabs UNC student - Hosted at bears.unco.edu or 10Gig mailboxes and growing Global Address List with student Active Directory Modern interface with ability to customize and brand Calendar, contacts and task functionality UNC does not allow students to auto-forward to other accounts Students must “register” their account prior to accessing it the first time via a homegrown application April 14th, 20093CHECO Presentation

UNC Student Migration Lessons Learned ILM account management agent – Beta Student input from the beginning Relationship with Microsoft and Oxford Computing Review internal account creation and cleanup procedures early Communications with Faculty and Staff are just as important as communications to students Be prepared to adjust end-user and administrator system support response time expectations April 14th, 20094CHECO Presentation

UNC Student Update (R3) Currently have approximately 30,000 accounts Outlook Live is available for IE 7+ as well as Firefox 3+ and Safari 3+ (MAC only). Increased ILM integration (once you move to Windows Server 2008) Improved PowerShell integration, more object control in PowerShell, increased integration with AD/LDAP objects with PowerShell, increased performance (reporting). Must be run from Windows 2008 or a Vista PC Reviewing for life – Reviewing portal integration – SSO via Luminis portal Improved support portal and documentation – April 14th, 2009CHECO Presentation5