Jesper Klein The Swedish Library of Talking Books and Braille The Swedish talking book model Jesper Klein

Jesper Klein The Swedish Library of Talking Books and Braille Sweden 9,3 million population Stockholm is the capital Approximately älgar (moose)

Jesper Klein The Swedish Library of Talking Books and Braille TPB – The Swedish library of talking books and braille Government agency since 1980 –The Department of culture Reading materials for people with print disabilities Collaboration with public libraries

Jesper Klein The Swedish Library of Talking Books and Braille TPB:s mission In collaboration with other libraries, cater for the need of reading materials in alternative formats among people with print disabilities

Jesper Klein The Swedish Library of Talking Books and Braille TPB:s collection Talking books from 1955 and onwards Growing - 25 % of annual book publication in Sweden For all age groups Leisure reading to higher education text books September : – talking books (DAISY 2.02) Text + Audio children and young people books – braille books 64 tactile image books –Approximately DTBook (z )

Jesper Klein The Swedish Library of Talking Books and Braille Target group > 5 % of population Visual impairment Dyslexia Other groups

Jesper Klein The Swedish Library of Talking Books and Braille Swedens talking book library service in numbers - September 2009 Transactions per day –4500 talking book loans at local libraries –1000 downloads from TPB –400 physical copies from TPB Users – active end users borrow talking books –811 libraries registered for TPB:s download service Public libraries and branches in municipalities Public school libraries University and higher ed libraries Hospital libraries etc –3000 university students

Jesper Klein The Swedish Library of Talking Books and Braille Active end users in Sweden persons with print disabilities borrow talking books at public libraries –Average age 69 years old –80 % visually impaired –50 % have computer and Internet access –Less than 2 % of people with dyslexia 3000 higher ed. students

Jesper Klein The Swedish Library of Talking Books and Braille Target group vs active users Whole population dyslexia and visual impairment Active users DyslexiaVisual impairment Other < 2 %

Jesper Klein The Swedish Library of Talking Books and Braille The Swedish talking book model TPB:s role –Build and maintain a national collection production cataloguing Internet download site –Develop services and technology –Information and support to local libraries –Market accessibility, Daisy etc The role of the libraries –Customer service Help find Face to face contact –Loan in / out –Download and CD burn –User administration

Jesper Klein The Swedish Library of Talking Books and Braille Public libraries – a resource! In 2008 Swedens public libraries had employees customers public events loans each year customer visits talking book loans

Jesper Klein The Swedish Library of Talking Books and Braille The Swedish talking book model Well resourced Access to other materials at the library – music, video etc Personal contact with the library Dependency on local resources Difficult to survey and produce statistics Local library – really for everyone?

Jesper Klein The Swedish Library of Talking Books and Braille Going digital - 10 years passes quickly! 1999 –Download of talking books tests begin –Napster 2005 –New copyright law 2008 –99 % of all public libraries in Sweden download talking books from TPB 2009 –Launch of download service to end users

Jesper Klein The Swedish Library of Talking Books and Braille Downloads and physical loans from TPB

Jesper Klein The Swedish Library of Talking Books and Braille TPB:s current digital services For everyone: –Find what you want Search Recommendations Lists Subjects Blog Youtube clips –Listen to samples Only for registered users –Download the content –Suggest new books

Jesper Klein The Swedish Library of Talking Books and Braille Download service for private persons Launch of regular service June 2009 University students first, then other user groups Local libraries help end users to get access to the service

Jesper Klein The Swedish Library of Talking Books and Braille Download service for private persons To download from TPB you need –Personal user account (social security no) –A face to face introduction at the local library –Sign an agreement with TPB Content must be deleted by the end user after x months

Jesper Klein The Swedish Library of Talking Books and Braille Some thoughts on the future...

Jesper Klein The Swedish Library of Talking Books and Braille New pre conditions Collection is now digital and on the web Local, central and national - blurred concepts New reading devices - ready for online delivery The digital divide – segmentation of end user groups User generated content

Jesper Klein The Swedish Library of Talking Books and Braille The future is diversified… Reading devices Content –Books –Newspapers –Etc Services and distribution –Download or stream yourself – anywhere, anytime –Borrow from the physical library a copy on CD or cassette bring your own solid state player –Digital “home delivery”

Jesper Klein The Swedish Library of Talking Books and Braille Four strategies 1.Maintain and develop the possibility of borrowing books at the local library 2.Develop and promote TPB’s website and download service 3.DAISY Online delivery – enable access for people with small computer competence 4.Enable other organisations to offer download services

Jesper Klein The Swedish Library of Talking Books and Braille Ideas for a better digital library Easier to find –”did you mean…” functions –recommendation engines –federated search in/out Direct access to content - download and streaming Content preview Embedded playback software Useful content and meta data comes from –The libraries –The end users –The media –The book vendors

Jesper Klein The Swedish Library of Talking Books and Braille User generated content Participation in the non print disabled community? –Separate content and representation –Web 2.0 accessible technologies? Open resources and collaboration between libraries and nations What about the global library?

Jesper Klein The Swedish Library of Talking Books and Braille Other conclusions Segmentation perspective (personas) on the end user group – a helpful tool Collaboration with public service and commercial sector outside the print disabled world is necessary Provide multiple channels for digital distribution and services