Connect, Collaborate and Create: International Universities Working Together Alain Civel MENA Polycom Regional Manager

Transforming Video Conferencing Real-time, streamed, archived Any Time Individuals, teams, thousands Any Audience Office, remote, mobile PC, phone, personal / group video system Any PlaceAny Device

Roads to Video Conferencing

4 Social / Cultural Shifts  Lifestyle Choices  Instant Communications  Virtual and Remote Workers/Students  Environmental Agenda  Traditional vs. Virtual Schools The Changing Education Landscape Organizational Challenges  Global Economy  Regulatory Requirements  Competition  Retaining Top Talent/Recruiting Technology Enablers  IP Network Convergence  Unified Communications Platforms  Ease of Connecting in Real Time  Presence and Mobility

5 Global Competition

6 21 st Century Education “We need to teach our students how to be prepared for jobs that don’t yet exist, using technologies that haven’t been invented in order to solve problems we don’t even know are problems yet.” Howie DiBlasi, Technology Evangelist

7 Traditional curricular areas of learning PLUS Applied Skills  Communication  Problem Solving  Team Work/Collaboration The Knowledge Worker

8 Challenges within Global Education Administrative  Funding  Legislative Mandates  Campus security/emergencies  Schedules/travel demands  Student retention/traditional & on-line  Student recruitment/access  Managing teacher/staff shortages  Professional development  Operational margin/brick and mortar Instructional  Educational equity  Rigor/relevancy – authentic real-world learning  Preparing students for a global economy  Paradigm shift – untrained faculty  Faculty/student collaborations  Digital Content/Improving student performance  Remediation  Competition

9 Achieving Academic Vision: Areas of Integration Courses Connective Teaching Curriculum Enhancement Collaboration

10 Additional Education Applications  Admin Meetings (School Board, Regents)  Interviewing and Staff Recruiting  Professional Development  Continuing Education  Intercampus Connectivity  Interactive Distance Learning  Faculty & Student Collaboration  Virtual Field Trip Connections  Access to Content Experts and Guest Lecturers  Project Coordination  Enhanced Research Projects  Global Studies  Resource Sharing  Campus Extensions  Digital Content – Stored Libraries and Lectures

11 Challenge To provide a large population of future teachers a way to gain access to veteran teachers in the field and interact with primary & secondary students when the local school districts are already overwhelmed trying to accommodate the university’s pre-service teachers Solution Partner with school districts located more than a day’s drive from the university, and allow future teachers, veteran teachers, and primary & secondary pupils to interact via videoconference, thus increasing the available pool of teachers and students available for collaboration Result The initial research and pilot project results have been documented in several journals and been nationally recognized for their innovation. Case Study RESULT: Cyber-Tutoring and Cyber-Mentoring have become an integral part of WSU’s program “Videoconferencing allows us to bring …..” Donald Dover Videoconference Operations Manager Washington State University

12 Manhattan School of Music

13 Challenge Need to create a highly interactive and engaging environment in which to deliver world-class educational opportunities to students in a Cross-Continent MBA Program Solution Phase 1: install immersive telepresence global classroom at main and remote campuses. Phase2: Expand the classroom to include a “virtual world” environment for continued collaboration and group work Result Duke’s Fuqua School of Business Global Conference and Teaching System is an immersive collaboration experience enabling cross-continent MBA classes, employment interviews, admissions screening and effective distance learning. Case Study RESULT: A true to life environment that is just like being there. “Immersive Telepresence participants definitely forget about the distance that separates them, they feel like they’re in the same room.” Nevin Fouts Associate Dean for Information Technology Duke University’s Fuqua School of Business DUKE UNIVERSITY

14 Telepresence-enabled Classroom Duke University

15 Duke University Fuqua’s Global Conference System

16 Challenge To link two campuses on two different continents in two different time zones to create one realistic classroom experience. Solution Having recently opened the School of Foreign Service in Qatar (SFS-Qatar), the first branch campus of the world- renowned Walsh School of Foreign Service at Georgetown, the University implemented Polycom’s RPX system and HDX 9002 systems to better connect these physically distant campuses. Located in Doha, the capital of the Middle Eastern emirate of Qatar, Georgetown’s Qatar campus provides a 4- year undergraduate degree in international politics to students from the Middle East and around the world. Result A ‘global classroom’ based on an immersive telepresence experience that facilitates ‘natural’ collaboration between the classrooms to bring students and teacher closer together in one, interactive, real-time experience. Case Study “This truly opens the doors between Washington DC and Doha. This is at the heart of what we do as a global university. It’s exciting how many possibilities there are for powerful interactions in the future.” James Reardon-Anderson Dean for School of Foreign Service in Qatar GEORGETOWN UNIVERSITY

Immersive Telepresence

18 Segment Reference Solutions (Technology) Voice Infrastructure & Applications High Definition & Telepresence Conference PlatformsSecurityManagement Recording & Streaming PC Voice Over IPConference PhonesDesktop Voice Over IPWireless / Mobile PersonalImmersiveGroup HDX 8000 HDX 7000 HDX 9000 RPX TPX HDX 4000 MGC FamilyRMX RSS 2000 VMC 1000 SE200VBP Polycom CommunicatorSoundStation VTX 7000SoundPoint IP 670 SpectraLink 8000 Series

19 Connecting & Collaborating From Your Computer  Access directory services  Notice online/offline/busy status with icons  Highlight a name and either Call or Call  Right-click and modify users “friendly” name  Call “Non-Managed” H.323 systems or “Meet- Me” bridge rooms by entering IP or E.164 addresses CMA Desktop  Set Presence availability  Set preferences as needed

20 20 Key Programs Honors Program  Provides price reduction, training and memberships Polycom Collaborations Around the Planet (CAPspace)  Professional global network of educators for coursework collaborations E2Bconnect  Professional network for education and businesses utilizing videoconferencing to connect & collaborate Content Searchable Database  Programs offered by content providers i.e. museums, science centers, universities etc… Special Events

21 21 Summary, Shout Out, and How to Reach Me Navigating Collectively Shout Out or Discussion? Connect, Collaborate, & Create