BusinessConnect by Cytaglobal Get closer, touch the world BusinessConnect by Cytaglobal www.cytaglobal.com March 2011

BusinessConnect: International MPLS based Services Layer 3 MPLS – VPNs (Multiprotocol Label Switching – Virtual Private Networks) international circuits connecting customer premises located in Cyprus and abroad. Layer 2 EoMPLS (Ethernet over MPLS) international circuits connecting customer premises located in Cyprus and abroad. Utilises advanced next-generation technology through CytaWorld.Net platform Provides unlimited range of transmission rates Local Loop Access through Ethernet Leased Lines Service delivered via Cyta’s own network and partner networks to various destinations in Europe, US, Asia, Africa, Australia and the Middle East Resilient, fully protected international network through route diversity and equipment redundancy

CytaWorld.Net overview Partners MPLS Networks – UK & beyond Global MPLS-VPN connectivity. Major nodes in Nicosia, Athens, London and Cairo with international extensions to practically all European and international destinations Integrating voice, data and video into one single global network Secure, flexible, scalable broadband network Partner MPLS Networks – Greece & beyond BusinessConnect Customers LONDON ATHENS MED NAUTILUS/ MINERVA CAIRO BusinessConnect Customers NICOSIA SMW3 Partner MPLS Network – Egypt BusinessConnect Customers CYTAWORLD.NET managed by CYTANET in operation under implementation

CytaWorld.Net architecture Robust design with core and access routers: Nodes in Cyprus, Greece, UK and Egypt Centralized management Redundancy of physical paths through route diversity No single point of failure Reliable partners for off-net connectivity Access Router Core Router

BusinessConnect characteristics Integrates voice, data, and video into a single MPLS circuit Offers different Classes –of-Service (CoS) Guarantees a level of security equivalent to traditional leased lines Enables Service-Level Agreements (SLA) Provides fast upgrades of existing circuits Extremely scalable compared to traditional leased lines IP-MPLS Network Voice/Video/Data Voice/Video/Data

BusinessConnect benefits Point-to-Point, Point-to-Multipoint or Multipoint-to-Multipoint connections Different Classes-of-Service according to the traffic type, offer better utilisation of capacity Fully scalable requiring minimal investment Guaranteed Performance with traffic prioritisation End-to-End managed solution Web-based performance reports Allows 24/7 support service and comprehensive SLAs Utilises Ethernet technology Customer can setup the routing mechanism for his services (through layer 2 MPLS service). No IP routing disclosed to service provider Optical Fiber Infrastructure at the last mile for capacities equal or higher than 2 Mbps.

BusinessConnect Class-of-Service (CoS) MPLS technology allows differentiated types of service, secured by SLA Agreement Guaranteed Latency and Packet Delivery Gold E-Mail, Web Browsing Traffic Classification Guaranteed Delivery Silver E-Commerce Voice, Video, SNA Best-Effort Delivery Bronze

BusinessConnect Class-of-Service (CoS) contd.. Mixed Class-of-Services 50 % GOLD Guaranteed Latency & Delivery 35 % Guaranteed Delivery SILVER Best Effort 15 % BRONZE STEP 1 Define CoS STEP 2 Define % bandwidth

BusinessConnect CoS: Summary Characteristics Applications Gold Real time traffic Guaranteed parameters (delay, delivery) Suitable for delay-sensitive applications Voice, Video conferencing Silver Guaranteed level of performance Packet loss commitment Suitable for mission-critical Applications Video streaming, E-commerce applications, Time sensitive data applications Bronze Best effort delivery No technical commitments Suitable for standard applications E-mailing File Transfer

Comparison Layer 2 and Layer 3 Services Supports Layer 2 protocols such as VLAN 802.1Q Supports Layer 3 MPLS VPN with VRF tables Ethernet Access No routing information disclosed to service provider Routing information disclosed to service provider Based on RFC3985 Based on RFC2547 Limitations to end to end Management due to transparency of routing information End to end Management Various CoS offered

BusinessConnect commercial terms One-year minimum term contract Service supported by SLA, covers technical parameters of the service and provides 24/7 support Prices may be quoted including or excluding local loop charges Prices dependent on destination, capacity and CoS Low one-time installation/change of service charge Standard lead time 2-3 months, limited mainly by the local loop provision and/or partner network beyond Protection of the local loop is offered as an add-on and subject to availability

…from east to west we keep you in touch End of presentation… For further information, contact: Constantinos Theophilou tel. no: +357 22701936 fax no: +357 22494155 E-mail: constantinos.theophilou@cyta.com.cy Website: www.cytaglobal.com …from east to west we keep you in touch