Too Many Hats? Life in Educational Technology Support TIES Conference 2011 – Monday December 12, 2011 Marc Johnson, ECMECC Jon Larson, ECMECC
Technology Planning
Network Design Engineer
Hardware/Software Research
Cable/Wire & Network Installation
Software Installation
Computer/Device Imaging
Attend Training
Conduct Large Group Training
1-1 Training
“Geek Squad” to the Rescue
Software Expert
Network/Hardware/Software Maintenance
Backup & Data Recovery
Inventory
Data Manager
Computer Repair
Audio/Visual Repair
If it has a plug, battery and/or blinking lights repair
Anti-Virus / Malware
Computer Forensics (Detective)
Video Surveillance
Police – Investigator – CIA Secret Service – Big Brother
Administrivia Meetings, Meetings, Meetings
Administrivia E-rate / Grants / Paperwork
Administrivia Testing
Administrivia Content Filter Manager
Administrivia Budgeting / Finances
Phone Systems
Clocks / Bells
Paging / Intercom Systems
H/VAC
Security Door Locks, Key Cards, Etc.
Instructional Technology Expert
Videographer / Converter
Cartographer
Recycling Engineer
What Did We Miss?
Coping Rum?
Coping Colleagues MEMO – MEMO – Meet your media professionals and instructional personnel Meet your media professionals and instructional personnel KIC – Key Instructional Contacts - TIES t_kic_meetings.html KIC – Key Instructional Contacts - TIES t_kic_meetings.html t_kic_meetings.html t_kic_meetings.html METN – (regional organizations) METN – (regional organizations) Attend conferences and professional development Attend conferences and professional development
Coping Social Networks Message boards Message boards Twitter Twitter Blogs Blogs Facebook – Google+ Facebook – Google+ Be connected and participate so you aren’t isolated Be connected and participate so you aren’t isolated
Coping Communication Talk to people whose “responsibilities” some of these jobs really belong to – or should Talk to people whose “responsibilities” some of these jobs really belong to – or should Administrators – Listen (Educate them) Administrators – Listen (Educate them) Staff – including media and instructional technology Staff – including media and instructional technology Technology committee Technology committee Just say “No” Just say “No”
Coping Be involved in your “community” Attend staff functions Attend staff functions Eat with the staff Eat with the staff Work with students in academics and activities Work with students in academics and activities Start a student “Geek Squad” Start a student “Geek Squad”
Coping Priorities and Allies Learn what is important to the students, staff and administration and set priorities to fit. Learn what is important to the students, staff and administration and set priorities to fit. Engage vendors – how can they help? Engage vendors – how can they help? Use 3 rd party personnel Use 3 rd party personnel
Coping The Alternative Run screaming from the building Run screaming from the building Take a bat, hammer, or other blunt object to the hardware Take a bat, hammer, or other blunt object to the hardware Cry Cry Internalize Internalize Quit Quit
What Else Helps You Cope?
Wrap-up It’s a tough job
Wrap-up It’s an important job
Wrap-up It’s about the kids