Tara Yeager Computer Literacy April 29, 2009

Pharmacists: Distribute drugs Advise patients as well as health care professionals Monitor progress Compound medications

Pharmacy Informatics Enhance the work output Deliver information at point of care Immediately review clinical information Support provision of care

Inputs  Receiving the Rx Throughputs  Processing the Rx Outputs  Delivery and counseling Outputs Inputs Through Puts

Internet refills Integrated Voice Response (IVR) e-Prescribing (CPOE)

Securely request prescription through pharmacy's websitepharmacy's website Verifies prescription availability automatically In order to refill online, you will need:  Name  Phone Number  Address  Prescription Number  Store Address Have choice of how to get prescription

Computers detect voice and keypad inputs Manage information Respond to questions in their language Information is recorded Information logged in Drug supply management

Computerized Physician Order Entry Usually used in hospitals Communicated over computer network Decreases delay Reduces errors Either point-of-care or off-site Error checking

Automated dispensing technology High speed Internet claims services Workflow system

Automates medication dispensing Inventory control Reduces dispensing and restocking errors Increases productivity MedCarousel & Pixus

NDC & DataStat Commercial databases Screen for information on drug Each drug is identified Also deals with billing issues

Paperless Pharmacy Software Not “all-or-none” process Workflow software includes:  Pharmacy document management software  Electronic prescription software  Electronic order entry software  Electronic medical records There are also other items, such as:  Bar codes  Browser based  Fax Servers  Document imaging

Rx tracking from a receipt POS systems

PDMP Prescription information must be electronic Allows investigators to get information from multiple pharmacies Identify illegal activity Patient specific Manage patient care

Point of Sale Increase efficiency Improve operations Reduce out-of-stock situations Advanced and reliable

The orange represents the e-Prescribing 5=Much Better, 4=Somewhat Better, 3=About Same, 2=Somewhat Worse, 1=Much Worse

With e-Prescribing: o New prescriptions require about 26.6% less staff time for completion o Renewed prescriptions require about 10.2% less staff time o Total labor costs were reduced by about 15.8% for new prescriptions and about 6.1% for renewed prescriptions.

Don’t use to full capacity Not patient or committed enough Never use benefits Integrate computers into curriculum Need to use all that is available

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