M2M – It Don’t mean a thing unless…. Paul D. Bloom IBM CTO Telecom Research

What is Machine to Machine? (M2M) What is Machine to Machine? (M2M) M2M solutions focus on the remote collection of data from embedded sensors or chips placed on objects (Objects can be Production machinery, Final Products, Boxes, Pallets, Containers used to ship those products, Truck to deliver them…) This data is transferred across wired or wireless lines to a remote destination where it can be integrated with other information to provide business value: like to improve a particular process within an enterprise, to allow to offer new services, such as What is Machine to Machine? (M2M) What is Machine to Machine? (M2M) Asset Monitoring Condition Monitoring Fleet Monitoring and Management RFID based solutions Some customers like Telcos, Energy & utilities or new entrants are looking at providing to the market(s) they address some M2M solutions sold as Services, they become M2M Services Providers

Machine to Machine Services Security Systems Building/Home Automation Time and Attendance Health Care Remote Meter Reading Transportation Vending Machines Fleet Management Manufacturing Sensors Network Utilities Oil and Gas Insurance Data Center

Machine to Machine Service Delivery Chain Remote Device Domain Network Domain Service Application Domain Instrumented Interconnected Intelligence INTERNET OF THINGS

Machine to Machine Service Challenges Remote Device Domain Device availability Diversity of device types Many device management standards Network Domain Mission-critical availability levels Signalling & Bearer capacity to support remote devices Evolving network technology Changing application communication requirements Many M2M services have very low data-rates/ARPU Service Application Domain Scalable remote device management IT infrastructure availability Security and data Protection.

Machine to Machine Service Management Different M2M services require different grades of management: Mission critical services  real-time notification of individual connection problems. Near real-time services (e.g. river –level gauge monitoring)  Monitor connection-establishment on demand Batch services (e.g. periodic upload of vending machine stock)  can be postponed until the network is less busy, near real-time monitoring M2M Service Management Domain Service Quality Monitoring and Problem Detection across all domains. Monitoring and reporting of device level quality data from remote device domain Management of SLAs e.g. between Mobile Operator and M2M Service Provider IT infrastructure monitoring. IT and Device Asset management Remote Device Domain Network Domain Service Application Domain Instrumented Interconnected Intelligent Integrated M2M Service Management Domain Service Quality Monitoring and Problem Detection across all domains. Monitoring and reporting of device level quality data from remote device domain Management of SLAs e.g. between Mobile Operator and M2M Service Provider IT infrastructure monitoring. IT and Device Asset management Remote Device Domain Network Domain Service Application Domain Instrumented Interconnected Intelligent Integrated Scaling for monitoring very large number of individual connections.

Machine to Machine Service Requirements Collect data from a massive quantity of mobile wireless-enabled sensors or sensor networks via the mobile network. Ability to issue commands to sensor and actuator networks via the mobile network. Ability to distribute data to remote devices via the mobile network (e.g. electronic information displays.) Support different levels of management capability for different types of machine-to-machine networks. Firmware distribution Event monitoring Security, privacy and data protection. Connect many different types of M2M service data centers to the mobile network. Monitor and manage service quality delivered to each M2M solution.

Service providers are looking at becoming M2M Service Provider to avoid to be “commoditized” by just being a pipe provider. Machines Tagged Objects Buildings, Lighting, Security M2M Services Provider Label/Tag Printers M2M Messages provider Enterprise Applications M2M Pipes provider Users Enterprise Meters Fleet Vehicles

Business Environment SOA ADSL Fixed lines GPRS EDGE 3G Multi-Services Multi-companies Multi-User roles Provisioning Device Management Billing Security Monitoring SLA enforcement Service Creation Remote Assets RFID Supply Chain M2M Service Provider Platform: Tagged Objects RFID Asset Tracking SOA Label/Tag Printers ADSL Fixed lines Enterprise Users Buildings, Lighting, Security Condition Monitoring Services Enterprise Applications Metering Services GPRS EDGE 3G Meters Fleet Services Fleet Vehicles based on IBM Service Delivery Platform Meter Security HomeControl External Service enablers OSS/BSS systems

Different business models Machine-to-Machine allows communication between machines, sensors & actuators and applications. The machines, sensors or actuators can be directly connected to the networks or use devices or gateways to be reached Applications can be hosted by a service provider (Case 1) or can be within the enterprises (Case 2) Or can be provided by a partners Case 1 Managed Services Platform M2M Hosted Applications Tagged Objects M2M Enablers Event Management (RFID, Fleet,...) Business Integration Business Process Mgt Message Routing Device Management Label/Tag Printers ADSL Fixed lines Buildings, Lighting, Security Internet Case 2 Enterprise Customer Meters Enterprise Applications Enterprise Data Store Common Enablers Access control Subscription Mgt B2B Gateway Presentation services User Directory Service Directory GPRS EDGE 3G Fleet Vehicles Dashboards Customers Telco Partner Partner Admin. Meter Security Entertainment/ Gaming HomeControl Case 3 OSS/BSS systems Remote Assets M2M Service Provider

Challenges Scaling network capacity required to support the number of remote devices that must be connected to network. Maintaining communications capability between remote devices and the service data centers. Scaling device management capacity for number of remote devices that need to be managed e.g. firmware upgrades, provisioning. Real-time notification of infrastructure problems for mission critical applications such as home health monitoring. Many M2M services have very low data rates, paying for reliable connectivity Very low ARPU (necessary and feasible) Need to monitor and enforce data rate caps. Different M2M services require different grades of service: Mission critical services may need constant monitoring of connection to each device, and real-time notification of connection problems. Some services (e.g. flow-rate monitoring from a gauge on a gas pipeline) require connection establishment on demand. Some services (e.g. routine daily upload of stock in a vending machine) can be postponed until the network is less busy. Lack of common standards across industries. Security

M2M Key Enabler to a Smarter Planet – How can we live together, better M2M Key Enabler to a Smarter Planet – How can we live together, better? How can you partner with IBM Thanks!

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Architecture Overview Machines Edge devices & gateways Devices M2M Service Provider Platform Open DataCapture Portal Tagged Objects Open M2M enablers Label/Tag Printers Users BPM Buildings, Lighting, Security Service Bus Edgeless S&A B2B GW Enterprise/ Partner Applications Proprietary gateways EPCIS Meters Proprietary GW Apps Proprietary GW Apps Fleet Vehicles Data Model System Management External Service enablers OSS/BSS systems

Home Service Delivery Environment Service Portal OSS-BSS Appliances: lights, smoke detectors, white goods Home Cloud Service Platforms Home Manager Gateway IPTV Service Platforms Zigbee Digital Media: Video, TV, Music Ethernet PLC WLAN 802.15.4 (ZigBee) ……. VoIP Service Platforms 1. Home network consists of many components which can broadly be split into: Appliances: lights, smkoke detectors,, white goods Digital media: Video, TVs, Music (these can also be spilt into digital media servers (DMS) and digital media players (DMP) Devices: phones, games consoles, internet radio, healthcare devices Communications: PCs, laptops, printers 2. Accessed via many protocols: Ethernet, PLC (Power Line Communication), Zigbee 802.15(healthcare) ZigBee is a specification for a suite of high level communication protocols using small, low-power digital radios based on the IEEE 802.15.4-2006 standard for wireless personal area networks (WPANs), such as wireless headphones connecting with cell phones via short-range radio. OSGi : The OSGi Alliance (formerly known as the Open Services Gateway initiative, now an obsolete name) is an open standards organization founded in March 1999. The Alliance and its members have specified a Java-based service platform that can be remotely managed. Universal Plug and Play (UPnP) is a set of computer protocols promulgated by the UPnP Forum. The goals of UPnP are to allow devices to connect seamlessly and to simplify the implementation of networks in the home (data sharing, communications, and entertainment) and in corporate environments for simplified installation of computer components. UPnP achieves this by defining and publishing UPnP device control protocols built upon open, Internet-based communication standards. Access Network DLNA Devices: Phones, games, healthcare, internet radio Mobile Service Platforms Communication: PCs, laptops, printers Broadband Gateway TR-069 OSGi, UPnP

Home Management Enablement OSGi, UPnP Agent Fault Management Configuration / Load Management Performance Management Accounting Management Security Management Home Control e.g. DLNA, Temp Control etc. Home Manager Framework Home Agent Framework UPnP TR-XXX Proprietary Alarms, Events Requests, Responses PM data, Software Loads Discovery Request / Response File Transfer Home Management Information Protocol (HMIP) HMIP Agent HMIP Mgr Object Mgt State Mgt Alarm Mgt Event Mgt Security Mgt Schedule Mgt Agent Framework Functions Storage femtocell 1. Home network consists of many components which can broadly be split into: Appliances: lights, smkoke detectors,, white goods Digital media: Video, TVs, Music (these can also be spilt into digital media servers (DMS) and digital media players (DMP) Devices: phones, games consoles, internet radio, healthcare devices Communications: PCs, laptops, printers 2. Accessed via many protocols: Ethernet, PLC (Power Line Communication), Zigbee 802.15(healthcare) ZigBee is a specification for a suite of high level communication protocols using small, low-power digital radios based on the IEEE 802.15.4-2006 standard for wireless personal area networks (WPANs), such as wireless headphones connecting with cell phones via short-range radio. OSGi : The OSGi Alliance (formerly known as the Open Services Gateway initiative, now an obsolete name) is an open standards organization founded in March 1999. The Alliance and its members have specified a Java-based service platform that can be remotely managed. Universal Plug and Play (UPnP) is a set of computer protocols promulgated by the UPnP Forum. The goals of UPnP are to allow devices to connect seamlessly and to simplify the implementation of networks in the home (data sharing, communications, and entertainment) and in corporate environments for simplified installation of computer components. UPnP achieves this by defining and publishing UPnP device control protocols built upon open, Internet-based communication standards.