ACN Product Overview Australia Information correct as at March 23, 2015

What services does ACN offer? Phone service ADSL 2+ Naked DSL NBN Mobile Mobile Broadband VoIP Energy Bundles Refer to the ACN Compensation Plan for point values and commissions.

Phone Service What is it? Traditional phone service using a copper phone line Includes phone line rental and the ability to call Local, National, International and Mobile numbers Available to Residential & Small Business (e.g. a business with less than 15 employees) customers

Phone Service Why choose ACN? We use the reliable and extensive Telstra network Great call rates plus calling caps to Australian National and Mobile numbers ACN-2-ACN Calling – Unlimited^ Local and National calls to other ACN landlines in Australia ^Conditions apply. Visit acnpacific.com.au/connect for full details

Phone Service Who is this product ideal for? Customers who prefer to use a traditional phone service to stay in touch with friends and family here and overseas Customers who want a hassle-free service with great call rates both internationally and locally Customers who want an ADSL 2+ broadband service Customers who like bundling their bills (broadband and phone) with one provider. One bill. Bundled discount.

ADSL 2+ What is it? High speed broadband delivered using your phone line over the copper network Bundled with a compulsory phone service which provides you with a phone number and line rental enabling you to make and receive phone calls Available to Residential & Small Business customers

ADSL 2+ Why choose ACN? We use the reliable and extensive Telstra network Quality and reliable service Multiple users and devices on the one connection

ADSL 2+ Who is this product ideal for? Customers requiring a high speed and reliable broadband service Customers who use the Internet for Email, Social Media, General Web-Surfing, Video Steaming (YouTube) and Online Gaming Customers who prefer to use a traditional phone service to stay in touch with friends and family here and overseas Customers who like bundling their utility bills (broadband and phone) with one provider. One bill. Bundled discount.

Naked DSL What is it? High speed broadband connection using your traditional copper phone line which doesn’t have an active phone number attached to it Available to Residential & Small Business customers

Naked DSL Why choose ACN? We use the extensive Optus network Quality and reliable service Multiple users and devices on the one connection No longer pay phone line rental Great value call rates and savings by adding a VoIP service

Naked DSL Who is this product ideal for? Customers requiring a high speed and reliable broadband service Customers who use the Internet for Email, Social Media, General Web-Surfing, Video Steaming (YouTube) and Online Gaming Customers who prefer to use their Mobile phone to make calls Customers who are interested in a VoIP service Customers who like bundling their utility bills (broadband and phone) with one provider. One bill. Bundled discount.

NBN What is it? The National Broadband Network (NBN) is an Australian Government initiative designed to upgrade the existing fixed line phone and internet network infrastructure helping Australians transition to a digital future Several technologies will be available and differ by location/premises. They include fibre to the home, fixed wireless, satellite, fibre to the node, fibre to the basement and HFC networks Not all homes and business are connected to the NBN – the rollout is expected to be completed by 2020

NBN Why choose ACN? High speed and reliable network Matching the NBNCo Fibre to the Premises and Fixed Wireless rollout, we’re helping customers get connected as soon as their home is NBN ready Various speed options, which customers can choose Multiple users and devices on the one connection

NBN Who is this product ideal for? Customers who are ‘NBN Ready’ i.e. their premises has been passed by the NBN network Homes that have multiple devices and require faster broadband speeds Businesses who want gain the competitive edge, access to new markets, opportunity to reduce costs and drive innovation Customers who use the Internet for Email, Social Media, General Web-Surfing, Video Steaming (YouTube and other HD video content) and Online Gaming

Mobile What is it? Wireless phone service requiring a mobile handset Available to Residential & Small Business customers

Mobile Why choose ACN? We use the reliable and extensive Optus network reaching 98.5% of the Australian population Generous data and voice inclusions Freedom of no lock-in contract on a month-to-month plan Customers can choose a plan based on what they need – more calling minutes or more data Latest handsets and accessories from the ACN Mobile Store, which can be pay for upfront or overtime

Mobile Who is this product ideal for? Customers who wish to make phone calls and access the Internet while out and about Customers who already have a mobile handset, which they want to keep Note: customers can also purchase a mobile device from ACN outright or over-time with our line of credit payment option. Visit acnmobilestore.com.au to view our range and for more information.

Mobile Broadband What is it? Wireless Internet service requiring a mobile device such as a tablet or laptop Available to Residential & Small Business customers

Mobile Broadband Why choose ACN? We use the reliable and extensive Optus network reaching 98.5% of the Australian population Generous plan inclusions Freedom of no lock-in contract Latest device and accessories from the ACN Mobile Store

Mobile Broadband Who is this product ideal for? Customers who wish to access the Internet using a tablet or laptop while out and about Customers who already have a device or USB modem, which they want to keep Note: customers can also purchase a mobile device from ACN outright or over-time with our line of credit payment option. Visit acnmobilestore.com.au to view our range and for more information.

VoIP What is it? Lower cost Phone service using an Internet connection Available to Residential & Small Business customers

VoIP Why choose ACN? We have our own global VoIP network Quality and affordable calls for a low monthly cost Free^ calls to up to 85 International destinations (first 60 minutes per call) ACN-2-ACN Calling – Unlimited^ VoIP and video calling to ACN VoIP numbers across Australia and 23 other countries ^Conditions apply. Visit acnpacific.com.au/voip for full details

VoIP Who is this product ideal for? Customers interested in a lower cost phone service Customers who make a lot of International calls Customers who have friends or relatives already using an ACN VoIP service Customers with a Naked DSL service

Energy What is it? Electricity and Gas services from EnergyAustralia Available to Residential & Small Business customers

Energy Why choose ACN? Quality and affordable services from a reliable Energy retailer Exclusive guaranteed and pay-on-time discounts

Energy Who is this product ideal for? Customers who require service connection outside of 3 business days Customers who do not have a newly installed meter or Solar panels Customers who do not currently have an Electricity and/or Gas service with EnergyAustralia Customers without a resident on life support

Bundle What is it? Customers can bundle a phone service with an Internet service to receive discounts and a single monthly bill ACN bundles include Phone & ADSL VoIP & Naked DSL (Envision) NBN Voice & Broadband Available to Residential & Small Business customers

Online Sign-up Who do my customers apply for an ACN service? Customers can sign-up to any service via your ACN Direct Storefront website Customers can also sign-up via acnpacific.com.au, but must specify your IBO Business ID when completing their online application Refer to the product section of IBO Back Office of the Help & Support section of acnpacific.com.au for instructions on how to sign-up online.