Mark Tysom Janet, UK Terena TF-MSP Meeting, Budapest 16 Sept 2014 v-scene The new Janet Videoconferencing Service

The Janet Videoconference Service Established in 1995 Deliver educational content over video Education and research, administration, content providers 8,151 Videoconferencing Systems 9,866 Users 1,112 Organisations 50,000 conferences per year

Why change? Primarily to address customer requirements and feedback And review the: -operational model -cost model -support arrangements

What’s new? More friendly, cleaner, intuitive interface More focus on immediate conferences Browser based video desktop client (Vidyo) Personal virtual meeting rooms Increased streaming capacity A future focus on interoperation The Headlines

Hardware transition process Desktop client (browser based) Recording Streaming Meeting Rooms

The v-scene Desktop (VidyoWeb) Mac, Windows and Linux Launches in browser Minor plugin download (admin rights not required) Scalable Video Codec (SVC) Up to HD (depending on bandwidth) Branded for Janet/JISC

Look and feel Live Demo

Outline

Picture of schedule/launch page

Outline Picture of schedule/launch page

Outline Meeting Room Picture

Outline Meeting Room Picture

Tariff Structure Education and Research - centrally funded for schools, colleges, universities, research Public Services - reduced rate for public sector bodies with an education remit Commercial -tariff for providers of educational video content and services International Education and Research - GPD based calculation for other NRENs

v-scene NREN Tariff Uses the same calculation as the GEANT Cost Sharing Model Charges increase progressively as GDP increases Used to generate a starting price Additional services can be bolted on: -MCU integration -User migration -Interface language translation -Branding Prices start from €35,000 p.a. for managed service

Multi-tenanted managed service Super Organisations created to manage individual communities Allows NRENs to organise and manage their own customers Can restrict collaboration within a community or multinational HEAnet (Ireland) first NREN to sign-up: -use same type of MCUs -aligned support contracts with supplier -self-registered users -mixed mode support Discussions with several interested NRENs

Service Levels Hours of Service The service is available 24 hours a day, 7 days a week, all year Target Availability Videoconferencing service and booking service: 99% Gatekeeper hierarchy and gatekeeper service: 99.5% Service-affecting maintenance is capped at 0.5% and is normally carried out with at least two weeks' notice. Support and Fault Management The help line is staffed from: 8am to 9pm (GMT) Monday to Friday 8am to 5pm (GMT) Saturday (excluding Christmas Day, Boxing Day, New Year's Day and Good Friday)

Questions? Mark Tysom Product Manager /09/14