McGraw-Hill/Irwin © 2002 The McGraw-Hill Companies, Inc., All Rights Reserved Chapter 13 Teams and Team Building

McGraw-Hill/Irwin © 2002 The McGraw-Hill Companies, Inc., All Rights Reserved ORGANIZATIONAL CONTEXT FOR TEAMS Classical Concepts Division of work Delegation Managers as Linking Pins Linking pin Contingency Organizational Design Mechanistic and Organic Forms Mechanistic organizations Organic organizations

McGraw-Hill/Irwin © 2002 The McGraw-Hill Companies, Inc., All Rights Reserved ORGANIZATIONAL CONTEXT FOR TEAMS Matrix Organization Project Manager Boundary roles Effects of Matrix Organization Contingency Factors Cross-Functional Teams

McGraw-Hill/Irwin © 2002 The McGraw-Hill Companies, Inc., All Rights Reserved TEAMWORK Task team Teamwork Life Cycle of a Team Stages of team development -Forming -Storming -Norming -Performing -Adjourning

McGraw-Hill/Irwin © 2002 The McGraw-Hill Companies, Inc., All Rights Reserved TEAMWORK Ingredients of Effective Teams Supportive Environment Skills and Role Clarity Superordinate Goals Team Rewards Potential Team Problems Changing Composition Social loafing Sucker effect

McGraw-Hill/Irwin © 2002 The McGraw-Hill Companies, Inc., All Rights Reserved TEAM BUILDING Clues to Its Need - Interpersonal conflicts among team members -Low degree of team morale -Confusion or disagreement about roles -Large influx of new members -Disagreement over team’s purpose and tasks -Negative climate within the team -Stagnation within the team The Process

McGraw-Hill/Irwin © 2002 The McGraw-Hill Companies, Inc., All Rights Reserved TEAM BUILDING Figure 13-5 Typical stages in team building

McGraw-Hill/Irwin © 2002 The McGraw-Hill Companies, Inc., All Rights Reserved TEAM BUILDING Specific Team-Building Issues Skills Useful in Team Building Process Consultation Facilitators Feedback

McGraw-Hill/Irwin © 2002 The McGraw-Hill Companies, Inc., All Rights Reserved TEAM BUILDING Characteristics of Mature Teams Individual Territories versus Team Spaces Employee territories Neighborhoods of offices Self-Managing Teams Self-managing teams Multi-skilling

McGraw-Hill/Irwin © 2002 The McGraw-Hill Companies, Inc., All Rights Reserved TEAM BUILDING Figure 13-7 Contrasting supervisory roles

McGraw-Hill/Irwin © 2002 The McGraw-Hill Companies, Inc., All Rights Reserved Questions