GSM MOBILE & CDMA ================== TARRIFF / FEATURES

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GSM MOBILE & CDMA ================== TARRIFF / FEATURES Updated on 21-02-2015

BSNL SIM CARDS – Capacity & Cost GSM PREPAID MOBILE BSNL SIM CARDS – Capacity & Cost Capacity Normal SIM Cards Micro / Nano SIM Cards 32/64K 128K 256K 64 / 128K Cost (Rs.) 20 59 200 Note: All the SIM cards irrespective of capacity supports 3G Services. Hence all BSNL Mobile customers can enjoy 3G Data speed, if they are in 3G coverage area, even they use their old SIM cards of Capacity 16 / 32 / 64 K.

New Mithram Plan GSM PREPAID MOBILE PLANS Plan Name Plan Activation charge Rs.49 Freebies Rs.40 (Talk value) + 50 Mb data Voice Call charges Bsnl @ 1.2ps/sec & Others @ 1.5ps/sec across the country Spl. Benefit: Always Full Talk Value for Rs. 200 / 500 /1000 Top-up Reduced Rate calling to 5 Friends & Family Nos. Bsnl @ 20ps/min & Others @ 40ps/min Incoming voice call charges while roaming from any n/w 1.2ps/sec Video call charges Re.1/min (Bsnl) & Rs.1.5/min (Other) Initial Validity 180 days Validity Extention Prorata basis subject to a maximum of 180 days for topup of Rs.200 and above * SMS Charges Bsnl @ 60ps & Others @ 70ps within Kerala Bsnl @ 70ps & Others @ 80ps for outside Kerala Rs.5/ for International Normal Data charges 2ps for 10Kb

* Pro-rata basis Validity Extension (Only for New Mithram plan) Accordingly the validity will be extended at the time of Top-up Top-up Denomination Validity Extension Rs.10 9 days Rs.20 18 days Rs.50 45 days Rs.100 90 days Rs.200 & above * 180 days * Rs.500 Subject to Maximum of 180 days in all cases

VALIDITY EXTENSION OF NEW MITHRAM CUSTOMERS Normally Validity will be Extended to maximum of 180 days on Pro-rata basis. However please note down the following informations Always Full Talk Value Offer for Top-up Rs.200 / 500 / 1000 to New Mithram Customers. 2. Those who are activating Special Tariff Vouchers through C-top-up recharge (eg.STV135 / 341, DATA STVs etc) continuosly may be properly advised the above offer. This will help them to save money and vis-a-vis help to extend the validity period to 180 days. That is a customer who is activating STV135 through recharge have to pay Rs.135 to the retailor. On the other hand, if the customer recharges Rs.200 Top-up & subsequently the STV 135 is activated through SMS (STV<space>VOICE135 to 123) will have to pay only Rs.120, saves Rs.15 since the customer will get full talk value for Rs. 200 Top-up. 3. The validity period of prepaid New Mithram customers who are falling into GP (Grace Period) category will be automatically extended for any top-up ranging from Rs.10 onwards, on pro-rata basis (slide No.4), subject to a maximum of 180 days for topup of Rs.200.

PREPAID MOBILE PLANS - KERALA CIRCLE Per-Second Per-Minute Initial Charges Rs.106 Rs.107 Freebies (30 days) Rs.100 + 50-MB data Voice Call charges to any network for 1st 90 days (throughout India), only for new connections through Plan voucher Rs.106/107 0.8ps/sec 50ps/min Normal Voice Call charges to any network (throughout India) 1.8ps/sec to any n/w Re.1/min to any n/w Special Benefit Full Talk Value for Rs.200 to Rs1100 & 1500/2000/2200/2500/3000 Reduced Rate Calling (FFE) 5 Nos with STV97 Initial Validity (days) 180 Validity Extension * Rs.36 Rs.37 * Automatic Validity Extension is possible, if sufficent balance is available in the account Note: Top-Up is allowed for GP-I customers with zeroday validity up to 23:59 hrs of the same day

PREPAID MOBILE PLANS - KERALA CIRCLE Roam Free 199 Pyari Jodi Jai Jawan Data Plan Initial Charges Rs.199 Rs.75 Rs.99 Rs.96 Freebies (30 days) 2000-sec to Bsnl & 2000-sec to other n/w + 50 MB data 2700-sec to Bsnl & 2700-sec to other n/w + 50 MB data 500 MB Data free Voice Call charges (throughout India) 1.5ps/sec to any n/w, while roaming also 1.8ps/sec to any n/w 1.2ps/sec (any mobile), 1.5ps/sec (Bsnl LL) & 1.8ps/sec to other LL) 1.5ps/sec to any n/w Special Benefit All incoming calls Free while roaming 20-min free calls/day to one Landphone in Kerala Free video calls of 600-sec (Bsnl) NA Reduced Rate Calling (FFE) 5 Nos with STV97 20-min free voice calls / day to 2 BSNL Nos (combined) anywhere in the country (roaming also) Initial Validity (days) 180 30 365 Validity Extension * * Automatic Validity Extension is possible, if sufficent balance is available in the account

PREPAID GSM PLAN VOUCHERS MRP (Rs.) Validity (Days) SMS Keyword to 123 Per Second 36 180 PLAN<space>SEC Per Minute 37 PLAN<space>MIN Pyari Jodi 75 PLAN<space>PYARI Roam Free 199 PLAN<space>RTPFR199 Jai Jawan 99 30 PLAN<space>JAWAN Annual Data Plan 1251 1251 365 PLAN<space>DATA1251 Annual Data Plan 2299 2299 PLAN<space>DATA2299 Annual Data Plan 3299 3299 PLAN<space>DATA3299 Mithram (old) 49 PLAN<space>MITHRAM New Mithram Prorata (Proportionate) basis of Rs.200 within 180 days Note: Customers who are going to abroad have to opt Per-Second or Per- Minute plan for keeping the plan alive while return to India, since automatic validity extension of 180 days is possible for Rs.36 / Rs.37. Hence these customers has to keep sufficient balance in their main account for automatic validity extension. This facility is not applicable for New Mithram plan.

GSM: SMS KEYWORDS, Send to 123 for getting the following details Description SMS Keyword Last CDR (Call Data Records) LAST Last 5 CDR LAST5 Friends & Family (FNF) addition FFE<space><10 Digit Number> Total FNF Nos. Registered FNFLIST FNF Modification FFM<space><Old Number><space><New Number> Landline No. addition for Pyari Jodi Plan FFL<space><11 Digit Number> Addition of Numbers for Jai Jawan Plan PMF<space><10 Digit Number> Plans available for Migration PLANLIST Balance Enquiry BAL Voucher Recharge RC<space><18 Digit secret code>

TOLL FREE CUSTOMER CARE NUMBERS Description From Bsnl Nos From Other Op's Nos Landline 198 / 1500 1800 345 1500 Landline Bill Information 1501 1800 180 1501 WLL CDMA & WiMAX 1502 1800 180 1502 GSM Mobile 1503 1800 180 1503 Broadband 198 / 1504 1800 180 1504 Enterprise Call Center (MPLS & Other Data Services) 1800 425 1957 DIFFERENT WAYS FOR AVAILING BSNL MOBILE / CDMA / WiMAX CALL CENTRE 1. VOICE METHOD Dial 1503 (24 hrs) 2. Non Voice Method Fax No 0471 - 2700503 Email Id keralacc@bsnl.co.in Web page keralatelecom.com / kerala.bsnl.co.in

BSNL WEB SITES SHORT CODES FOR BALANCE ENQUIRY Kannur SSA http://web.bsnlkannur.in Kerala Circle www.kerala.bsnl.co.in Corporate Office www.bsnl.co.in SHORT CODES FOR BALANCE ENQUIRY Description Short Codes (Dial) SMS Keyword Prepaid Balance Enquiry of all STVs (Voice, Data, SMS) activated *124*2# STVENQ to 123 To know own Mobile Number *888# OR *1# - To know Prepaid Balance, Plan & Expiry date *123# OR *124# BAL to 123

ALU IN SELFCARE PORTAL : Dial *124# Self Care Service for checking balance, STVs activated, Plan change, FNF No. change, Recharge etc. Main Menue Sub Menu Details Press 1 for balance - Main A/c balance/Expiry date/Plan Press 1 for Voucher Recharge Enter <18 digit secret code># Press 2 for Recharge Press 2 for 3rd party Recharge Enter <10 digit Target Mobile No.>* <18 digit Secret code># Press 3 for STV Activations Press 1 for STV Enquiry Displays all STVs activated Press 2 for STV subscribe Choose & enter your choice : (1. Data) (2.Voice) (3.SMS) (4.Roaming) (5.Combo) (6.ISD) Press 4 for Friends & Family Press 1 for FNF view FNF Nos displayed Press 2 for FNF addition Enter <10 digit Number># Press 3 for FNF Modifications Enter <old No.>*<new No.># Press 5 for plan change Choose the plan required from list Press 1 for New Mithram, 2 for Per Sec etc. Note: In all cases, Press 9 to go back to main menue or 0 to exit

ATTRACTIVE SPECIAL TARIFF VOUCHERS (STVs) Activation through C-Top-up recharge or by sending SMS Keyword to 123 Category - I Local / STD Calling STVs  Features MRP (Rs.) Validity in Days SMS Keyword to 123 20100 sec (335-min) Local & STD to any network 135 30 STV<sp>VOICE135 Free all India Roaming (Voice calls @ 1.5ps/sec) 5 1 STV<sp>VOICE5 33 (sms only) 7 STV<sp>VOICE33 67 STV<sp>VOICE67 89 90 STV<sp>VOICE89 Calls within Kerala @ 1.4ps for 2 sec 45/122 30/90 STV<sp>VOICE45/122 Calls within Kerala to any n/w @ 30ps/min + Rs.20 Talk value 71 STV<sp>VOICE71

ATTRACTIVE SPECIAL TARIFF VOUCHERS (STVs) Activation through C-Top-up recharge or by sending SMS Keyword to 123 Category - I Local / STD Calling STVs  Features MRP (Rs.) Validity in Days SMS Keyword to 123 110 minutes BSNL calls + Rs.190 Talk value (ctop-up only) 222 40 - 177 minute free to any network + 200 MB Data free + 100 SMS to any network 125 30 STV<sp>COMBO125 STD Calls to any network @ 40ps/min 42 STV<sp>VOICE42 STD Calls to any network @ 35ps/min 84 STV<sp>VOICE84 All Bsnl Nos. @ 5ps/min (11pm to 6am) 39 STV<sp>VOICE39 Free call forwarding to any BSNL Landline / WLL 21 STV<sp>VOICE21

ATTRACTIVE SPECIAL TARIFF VOUCHERS (STVs) Activation through C-Top-up recharge or by sending SMS Keyword to 123 Category - II Unlimited Calling STVs Features MRP (Rs.) Validity in Days SMS Keyword to 123 Unlimited free calls to all India BSNL Landphone & Mobile numbers 161/699 6/30 STV<sp>VOICE161/699 Unlimited fre calls to Kerala BSNL Landphone & Mobile numbers 341 / 891 27/81 STV<sp>VOICE341/891 Category - III Free SMS STVs Free SMS to any network (Local & National) MRP (Rs.) Validity in Days SMS Keyword to 123 130 13 7 STV<sp>SMS13 265 23 15 STV<sp>SMS23 385 35 30 STV<sp>SMS35 860 59 STV<sp>SMS59 1650 83 STV<sp>SMS83 3000 147 60 STV<sp>SMS147 Note: Maximum 100 per day, beyond normal SMS charge of the plan

ATTRACTIVE SPECIAL TARIFF VOUCHERS (STVs) Activation through C-Top-up recharge or by sending SMS Keyword to 123 Category - IV Free Data STVs (2G / 3G) Features MRP (Rs.) Validity in Days SMS Keyword to 123 90 MB Data free 14 2 STV<sp>DATA14 200 MB Data free 40 6 STV<sp>DATA40 200 MB Data free (upto 20/04/15) 73 30 STV<sp>DATA73 300 MB Data free (upto 20/04/15) 105 450 MB Data free 78 12 STV<sp>DATA78 650 MB Data free 98 17 STV<sp>DATA98 1 GB Data free 139 19 STV<sp>DATA139 155 26 STV<sp>DATA155 176 28 STV<sp>DATA176 2 GB Data free 252 STV<sp>DATA252 451 60 STV<sp>DATA451 5 GB Data free 561 30* /60** STV<sp>DATA561 7 GB Data free 821 60*90** STV<sp>DATA821 10 GB Data free 1011 30*/90** STV<sp>DATA1011 20 GB Data free 1949 60*/90** STV<sp>DATA1949 No additional charge for data browsing while roaming * Normal Validity period..........** Offer upto 23/05/2015

ANNUAL DATA PLANS BSNL TV DATA OFFERS ATTRACTIVE SPECIAL TARIFF VOUCHERS (STVs) Activation through C-Top-up recharge or by sending SMS Keyword to 123 ANNUAL DATA PLANS Category - IV Free Data STVs (2G / 3G) Features MRP (Rs.) Validity in Days SMS Keyword to 123 Plan 1251 - 9 GB Free 1251 365 PLAN<sp>DATA1251 Plan 2299 - 18 GB Free 2299 PLAN<sp>DATA2299 Plan 3299 - 30 GB Free 3299 PLAN<sp>DATA3299 No additional charge for data browsing while roaming BSNL TV DATA OFFERS MRP (Rs.) Offers Validity in days 14 100 MB data + Channels by Apalya (Mob.TV) 2 82 250 MB Data + All channels by Exnxt 15 211 1 GB Data + All Channels by Digivive (Nexg TV) 21 178 1 GB Data + 70 Channels by PK online (Hello TV) 30 182 1 GB Data + 50 Channels by Apalya (Mobile TV) Malayalam Channels: Digivive (13), Apalya (5), Exnxt (2), PK online (0)

ATTRACTIVE SPECIAL TARIFF VOUCHERS (STVs) Activation: Through C-Top-up recharge or by sending SMS Keyword to 123 Category - V ISD STVs Features MRP (Rs.) Validity in Days SMS Keyword to 123 Canada, USA, Singapore, China @ Rs.1.49/min & SMS @ Rs.3 43 30 STV<sp>ISD43 Bangaladesh, Hongkong, Malaysia, Thailand @ Rs.2.99/min & SMS @ Rs.3 25 STV<sp>ISD25 France, Germany, UK (certain levels) @ Rs.4.49/min & SMS @ Rs.3 38 STV<sp>ISD38 Australiya, Bahrain, Indonesia, Kuwait @ Rs.6.49 & SMS @ Rs.3 24 STV<sp>ISD24 Nepal @ Rs.8.50/min 18 STV<sp>ISD18 Bhutan @ 10ps/sec (SMS actvation only) 16 STV<sp>ISD16

BLACKBERRY SERVICE Blackberry is a Mobile phone, which allows you to get instant e-mails on your Black-Berry device These e-mails are push-based e-mails and access is available to e-mails while roaming nationally. These e-mails can be your official e-mails and also your personal e-mails. Blackberry also allows you to surf the internet. Blackberry works on the BSNL GSM network having GPRS / EDGE / 3G data enabled network

BLACKBERRY PLANS Activation : Through C-Top-up Recharge only MRP (Rs.) Features Validity in days 95 BIS Lite (2G & 3G) Message BundlePlan -Unlimited E-Mail (POP/MAP) 7 305 30 961 90 91 BIS Social (2G & 3G) Socialo networking Bundle Plan - Unlimited Instant Messaging 304 115 BIS-C (2G only) Unlimitred E-mails (POP/MAP) + Instant Messaging + Internet Browsing (limited to Blackberry handsets only) 411 1236 281 BIS Regular (2G & 3G) 1009

CUG (CLOSED USER GROUP) CHARGES FOR PREPAID MOBILE SERVICES CUG Features : 1 Voice calls between the grouped numbers totally free 2 Minimum 5 connections required for CUG 3 Prepaid Mobile customers, irrespective of the plan, can join the group. However Prepaid & Postpaid combined CUG not possible CUG CHARGES / CONNECTION / MONTH Group size CUG within Kerala Zonal / National CUG 05-25 Rs.80 Rs.180 26-249 Rs.60 Rs.160 250-599 Rs.140 600-999 Rs.120 > 999 Rs.100

MNP – Mobile Number Portability Mobile number portability (MNP) : Mobile subscribers can change the service provider with out changing the mobile number Send SMS to 1900 : PORT<space>Mobile Number and get the (unique porting code) UPC code UPC consists of 2 alphabets and 6 numbers with a validity of 14 days The customer has to submit new application form to the new service provider. Porting out from the existing provider is confirmed through SMS in the existing SIM. After disconnection put the new SIM card issued by new operator into the handset and dial 123 and press call button or *123# & press call button for activation You will get Tele-verification call from the new operator for verifying the datas against your number available in Sancharsoft

GSM PREPAID MOBILE : OTHER INFORMATIONS 1. GIFT YOUR TALK VALUE Procedure (i) Register your Mobile Number (one time) Send SMS, REGISTER PTOP to 54455, You will get a Password (ii) To transfer your balance Send SMS, GIFT<sp>Mob No.<sp>amount<sp>Password to 54456 Note: Amount should be multiples of 10 & you can transfer Rs.10 to 200 (1/3rd of balance at a time) Transfer of Gift amount is possible, if the balance in the account after transaction is Rs.50 2. MISSED CALL ALERT SETTINGS This facility is provided without any monthly subscription Procedure Dial **62*+9117010# & press call button OR Divert calls to +9117010

GSM PREPAID MOBILE : OTHER INFORMATIONS 3. INTERNET SETTINGS DOWNLOAD Procedure Send SMS, Make<space>Model No. of the handset to 58355 or call 1503 Note:Use "bsnlnet" as default access point for all applications 4. ISD ACTIVATION IN PREPAID Procedure Send SMS, ACT<space>ISD to 53733 5. VALUE ADDED SERVICE DEACTIVATION Procedure Send SMS as, STOP to 155223 All active Value Added Services with deactivation code will be Displayed 0 (Zero) for deactivating all Value Added Services 6. ACTIVATION OF HELLO TUNE Procedure Send SMS, BT<sp>ACT to 56700 7. DEACTIVATION OF HELLO TUNE Procedure Send SMS, BT<sp>DCT to 56700

GSM PREPAID MOBILE : OTHER INFORMATIONS 8. PERSONALISED NAME TUNE ACTIVATION Procedure For search, NT<sp>Required Name to 56799 You will get the code corresoponding to the name For Activation Send SMS, BT<sp>Song Code 56700 Please visit : http://bsnl.onmobile.com for all PRBT related activities 9. MESSAGE CENTRE NUMBERS 9 4 4 0 0 9 9 9 9 7 OR 9 4 4 2 0 9 9 9 9 7 10. INTERNATIONAL ROAMING FACILITY Currently available for Postpaid customers only 1 Covert your existing prepaid plan to postpaid or take a new postpaid connection 2 Refundable security deposit of Rs.5000 is required for International Roaming facility 3 We have to get the International Roaming SIM before going to abroad 4 Normally Data usage charges while International roaming is very high 5 For International Roaming, settings to be done in the handset 11. SIGNATURE TUNE PROVISION 1 Signature Tune provision for Major Events & Corporate Customers is possible 2 Conatct Nodal Officer Concerned in the SSA

DATA USAGE CHARGES WHILE INTERNATIONAL ROAMING 1. It is observed that many excess-billing complaints are raised by customers having International roaming facility. Heavy bill is generated due to data usage while on international roaming, and in most cases the customer claims innocence of using data or ignorance of data charges while roaming. The only way to avoid such complaints is to educate the customer about the VERY HIGH (up to 5000 times of the normal rate) data roaming tariff, at the point of sale itself i.e. at CSC. 2. At the CSC the front-end personnel can correctly educate the applicant on the voice and data rates while on international roaming and to visit the site http://ir.bsnl.co.in/ for any clarification. 3. While activating international roaming facility, data of the customer should also be barred with the consent of the customer at CSC itself. After coming back from abroad, the customer can activate data either by approaching CSC or by sending SMS FAC DCT DATABAR to 52244.

IMPLEMENTATION OF AUTO C-TOP-UP REVERSAL The reversal request SMS to be given within 6-hours from the wrong transaction time Talk value reversal for Top-up alone is possible Sufficient balance should be available in customer’s account for auto reversal is to be initiated 12. CTOP-UP REVERSAL THROUGH SMS Procedure REV<sp>wrong Mobile Number<SP>Denomination<sp>REFID to 58081 Note: Top-up Denomination should be minimum Rs.50 & should be done within 6-hrs. Send STOCK to 54457 for checking stock

Minimum Flat Charge /month Discounting power to CGM BULK PUSH SMS SERVICE Push SMS/Month Minimum Flat Charge /month SMS Charges Discounting power to CGM BSNL to BSNL Bsnl to Others Less than 1-Lakh Rs.2000 20ps/SMS 23ps/SMS No Power 1 Lakh to < 5 Lakhs Rs.15000 15ps/SMS 18ps/SMS 1ps 5 Lakhs to < 12 Lakhs Rs.70000 14ps/SMS 17ps/SMS 12 Lakhs to < 50 Lakhs Rs.1.56 Lakhs 13ps/SMS 16ps/SMS 50 Lakhs to < 100 Lakhs Rs.6 Lakhs 12ps/SMS 100 Lakhs to < 200 Lakhs Rs.11 Lakhs 11ps/SMS 200 Lakhs & above Rs.18 Lakhs 9ps/SMS

Bonus / Grace Period for Prepaid Connections Bonus period –I 15 Bonus period -II 165 BP-I O/G barred, I/C allowed & balance will be carry forward if recharges BP-II O/G barred, I/C allowed & balance will not carry forward if recharges After BP-II No.will be discontinued

PUK – PIN UNLOCK KEY This key is used in GSM mobile phones and Smart cards for unblocking a blocked card Unblocking is mainly due to settings problem <settings-security-PIN code ON> Note down the 19 digit SIM card no. starting with 89917 & mobile number of the blocked PUK number and call 1503, for getting PUK code After getting PUK, enter the same in Mobile & press ok If PIN code is asked, enter 0000 & re-enter the code again- restarting the set automatically

RING BACK TONE SETTINGS For knowing the song code, visit: www.kerelatelecom.com or call 1503 For Song Activation: send SMS, BT<sp>ACT<sp>Song Code> to 56700 For Deactivation of Song, send SMS, BT<sp>DACT/DCT to 56700 or Call 56702 (IVRS-Toll free) To listen song & activate…….. Dial 56701 (Toll Free) Mobile Search through SMS- send SMS <Song / Film Name> to 56799 Calls to 56700 - Rs 2/Min…….SMS to 56700 - Rs 2 / SMS Calls to 56799 – Rs.1/min…….SMS to 56799 – Toll Free Song Download charges- Rs12 per tone / per month Monthly Subscription Charges – Rs 30 / month Quarterly / Half yearly & Yearly packages with discounted rent for song activation is available

RING BACK TONE SETTINGS Discounted Rates for Ring Back Tone Package SMS Format, send to 56700 Normal Rate in Rs. Discounted Rate in Rs. Quarterly BT<sp>Q<sp>Song Code 126 96 Half Yearly BT<sp>H<sp>Song Code 252 182 Yearly BT<sp>Y<sp>Song Code 504 344 NAME TUNE & PROFILE BASED TUNE ACTIVATION Name Tune Activation NT<sp>Name, send to 56799 Or 1503 for collecting Name code Free Profile based tunes for PRBT Customers (meeting/driving/class/holiday/no phone today etc.) @ free of cost, only SMS charges @ Rs2/ will apply for each activation BT<sp>LISTPRO to 56700 BT<sp>Profile name<sp>hour to 56700

(Unstructured Supplementary Service Data) USSD SERVICES (Unstructured Supplementary Service Data) With USSD, Operators can capitalize on the demand for session based value added services. Eg.- Cricket alerts , Astrology, News etc. The service can be activated by dialing, *456* code No.# Example: For cricket alerts, *456*11# (Activation) . For Deactivation, *456*12# Charges for cricket alert is Rs.30 per month (6 alerts per day) For Astrology, *456*21# (Activation) – 2 alert per day for Rs.30 per month To know about the activated USSD service, send *456*00# . This will give a return message which service is activated and how it is to be deactivated. OR Call 1503

PROCEDURE FOR BLOCKING UNWANTED COMMERCIAL MESSAGES Categries: 1. Fully Blocked Category 2. Partially Blocked Category: Procedure for Fully Blocked Category: Dial 1909 - Follow IVRS - Dial 1 for Fully Blocking OR Send SMS, START<space>0 to 1909 2. Procedure for Partially Blocked Category: Dial 1909 - Follow IVRS - Dial 2 for Partially Blocking & Select the required Category

GSM POSTPAID MOBILE CONNECTIONS Initial Charges for New Connections (i) Registration Charge Nil (ii) Activation Charge Rs.100 Security Deposit for New Connections Local + STD Rs.500 Local + STD + ISD Rs.2000 International Roaming Rs.5000 Visit : www.ir.bsnl.co.in

BSNL POSTPAID MOBILE PLANS Monthly Rental (Rs.) 99 225 325 525 725 1500 145 Freebies / month Talk Value (Rs.) 60 200 300 490 NA NAN Free Local calls to any n/w UL 100-min Free STD Calls to any n/w 1500-min Free SMS to any n/w 500 Nos 2000 Nos. Free Data 200MB 250MB 500MB 1000 MB 2000 Pulse Rate  1 min 1 sec 15-sec Night calls to BSNL n/w  Free Voice call charges (Local) BSNL n/w 70ps 1ps 7.5ps 1.2ps Other n/w 12.5ps 40ps 20ps

BSNL POSTPAID MOBILE PLANS Voice call charges (STD) BSNL n/w 90ps 1.2ps 12.5ps 10ps 40ps Other n/w 50ps 30ps CUG (Closed User Group) charges (Rs.) 3 to 25 Group 80 70 50 5 Nil 26 to 249 Group 60 30 Data charges 1ps for 10-KB (Normal) Note: (i) All the Data, SMS & ISD plans of prepaid segment is applicable for Postpaid plans (ii) Facility for setting up of Data Usage limit is available in postpaid segment For knowing the Data usage : AMT to 53333 For knowing the Current Bill Amount: USG to 53333 To view / Pay Bills online: http://portal.bsnl.in ROAMING FREE POSTPAID TARIFF PLANS Monthly Plan charge Pulse Rate Freebies Voice call Tariff Rs. 145 Per Second 100 min @ 1.2ps/sec Rs. 149 Per Minute @ Re.1/min

VOIOCE ADD-ON PLANS FOR POSTPAID CUSTOMERS FMC (Rs.) Benefits 111 177 minute free to any network + 200 MB Data free + 100 SMS to any network 120 20100 sec (335min) free for 30 days to any network (Local & STD) 61 Incoming calls free while roaming for 30 days 300 Unlimited Local calls to BSNL network for 30 days 610 Unlimited calls to BSNL network across the country for 30 days SMS ADD ON PLANS FOR POSTPAID CUSTOMERS SMS Plan 15 Rs.15 0.5ps (BSNL) & 12ps (other n/w) SMS Plan 20 Rs.20 2000 (BSNL n/w) SMS Plan 30 Rs.30 2000 (Local) & 1000 (National ) to BSNL n/w BSNL UNLIMITED 3G DATA OFFERS (Applicable for Postpaid connections only) Plan Facility Remarks 240 Unlimited Data Usage Speed 80 Kbps after 1 GB 340 Speed 80 Kbps after 2 GB Note: Special Corporate Tailor made Postpaid CUG plans are available. Contact EB wing of SSAs for provision.

BLACK OUT DAYS FOR THE YEAR 2015 (IN KERALA CIRCLE) As per Telecom Regulatory Authority of India (TRAI), 5 days in a year shall be declared as Black-out days Accordingly BSNL Kerala Circle has decided the following 5 days as Black out days. Concessional Tariff activated through STVs for all Voice / Roam Free / ISD / FNF / FF Landlphone / Plan Freebies / SMS will not be available on these days. However it is not applicable for data activated through STVs Customers has to Top-up for keeping balance in their main account on these days, for making voice calls & SMS 1 15th April 2015 (Vishu) 2 28th August 2015 (Onam) 3 10th Novemebr 2015 (Diwali) 4 25th December 2015 (Christmas) 5 31st December 2015 (New Year Eve)

CDMA - CODE DIVISION MULTIPLE ACCESS BSNL CDMA PREPAID MOBILE PLANS Particulars General Plan BSNL Joy With CDMA RUIM Card Initial Cost Rs.40 Rs.85 Freebies (30 days) Nil 250-min local (BSNL n/w) + 100 SMS + 50 MB Data Validity in days 180 Happy hours BSNL Local calls (8pm to 10pm) @ 10ps/min Pulse Rate Minute Second Call charges (Local & STD)   BSNL n/w 45ps 1ps / 2 sec Other n/w 60ps 1ps / sec

O/G Local (BSNL / Other n/w) 50 / 60ps O/G STD (BSNL / Other n/w) Particulars General Plan BSNL Joy With CDMA RUIM Card SMS charges   Local 50ps National 60ps International Rs.5 Roaing charges Incoming from any n/w O/G Local (BSNL / Other n/w) 50 / 60ps O/G STD (BSNL / Other n/w) 70 / 80ps Validity Extension (180 days) Plan Voucher Rs.20 Rs.41 (Allows 3000sec to BSNL n/w & 15MB data for one month) Important Note: (i) All CDMA WLL prepaid plans can be changed to Joy plan by using Rs.41 recharge (ii) Plan voucher 20 can be activated by dialing *789*2000# (iii) Activation through C-Top-up Recharge

BSNL CDMA PREPAID DATA OFFERS (IX & NIC) 1 GB CDMA Data Rs.85 30 days Unlimited CDMA Rs.390 BSNL CDMA POSTPAID DATA OFFERS (IX & NIC) Unlimited Data w/o National Roaming Rs.250 Unlimited Data with National Roaming Rs.350

EVDO Evolution Data Optimised, Speed upto 3.1 Mbps EVDO PREPAID MONTHLY SUBSCRIPTION PLANS Free Data MRP (Rs.) Validity in days 1 GB 150 30 2 GB 250 5 GB 500 Unlimited 750 BSNL EVDO POSTPAID PLANS Plan Free Data (GB) EVDO Data 199 199 1.5 EVDO Data 299 299 2.5 EVDO Data 449 449 4.5 EVDO Data 649 649 7 EVDO Data 750

EVDO Evolution Data Optimised, Speed upto 3.1 Mbps BSNL PREPAID UNLIMITED EVDO STVs Plan MRP (Rs.) Validity in days UL Data Plan 55 55 1 UL Data Plan 251 251 7 UL Data Plan 440 440 15 UL Data Plan 825 825 30 BSNL PREPAID LIMITED EVDO STVs Free Data @ 20ps/MB 85 90 1.5 GB 170 2.5 GB 285 6 GB 565

Email: sulaiman.bsnl@gmail.com Jai BSNL..... Jai Bharath..... Thanks with Regards, Sulaiman.P.P JTO (Mktg) & FM (PV) O/o GMTD, BSNL Kannur 944 77 50 333 Email: sulaiman.bsnl@gmail.com