©© 2013 SAP AG. All rights reserved. Quality Assurance (Unplanned Inspections) Scenario Overview Initiating Inspections Processing Inspections Scenario Explorer Open Legend Quality Manager Scenario Description The following business roles are involved in this scenario: Inspector Quality EngineerEmployee Click process chevrons for details The Quality Assurance (Unplanned Inspections) business scenario enables you to check the quality of products on demand. It allows you to create inspections manually to complement, for example, goods receipts, production activities, or goods issues. With this scenario, you can create, monitor, and analyze these inspections, record results, make quality decisions, and initiate corrective or preventive actions as necessary. Scenario/Processes Business Value Scenario Flow Further Information

©© 2013 SAP AG. All rights reserved. Quality Assurance (Unplanned Inspections) Scenario Overview Scenario Explorer Scenario Description The following business roles are involved in this scenario: The Quality Assurance (Unplanned Inspections) business scenario enables you to check the quality of products on demand. It allows you to create inspections manually to complement, for example, goods receipts, production activities, or goods issues. With this scenario, you can create, monitor, and analyze these inspections, record results, make quality decisions, and initiate corrective or preventive actions as necessary. Legend Process mainly driven by the user Process mainly driven by the system Manual process not supported by the system Process that communicates with third- party software (mouse-over for details) Process with relevance to Financials Related scenario Info button with more information Close Legend Initiating Inspections Processing Inspections Click process chevrons for details Quality ManagerInspector Quality EngineerEmployee Scenario/Processes Business Value Scenario Flow Further Information

©© 2013 SAP AG. All rights reserved. Initiating Inspections Quality Assurance (Unplanned Inspections) Process Details: Initiating Inspections Scenario Explorer Process Description The Initiating Inspections business process allows you to create and prepare inspections and samples manually for: Inspections at goods receipt Receiving inspections for supplier deliveries, first articles, customer returns, and stock transfers Inspections in production In-process control and final inspections for production Inspections in shipping Final inspections for customer shipments As part of this process, you create the inspection manually in the system and create, draw, and prepare the samples for the inspection. Note that planned inspections are triggered automatically based on a suitable logistics or production model. Create inspection Prepare samples Performed by Quality Engineer Inspector Employee In the Work Center(s) Quality Control Inbound Logistics Internal Logistics Production Control Outbound Logistics Further Information X ii Click process chevrons for details X Scenario/Processes Business Value Scenario Flow Further Information See also Inspection Plans Quick Guide Processing Inspections

©© 2013 SAP AG. All rights reserved. Processing Inspections Quality Assurance (Unplanned Inspections) Process Details: Processing Inspections Scenario Explorer Process Description The Processing Inspections business process allows you to process, monitor, and analyze inspections of products : Inspections at goods receipt Receiving inspections for supplier deliveries, first articles, customer returns, and stock transfers Inspections in production In-process control and final inspections for production Inspections in shipping Final inspections for customer shipments As part of this process, you inspect the samples taken for inspection, record results, make a decision about the quality of the inspected goods, and, if necessary, trigger corrective or preventive actions. Planned inspections are triggered automatically based on a suitable logistics or production model. Unplanned inspections are triggered manually by the user. Inspect samples Record inspection results Decide about quality Performed by Inspector Quality Engineer Quality Manager In the Work Center(s) Quality Control Further Information X iii Click process chevrons for details Scenario/Processes Business Value Scenario Flow Further Information See also Sample Management Inspection Process Initiating Inspections

©© 2013 SAP AG. All rights reserved. FinalizeInitiate Create inspection Prepare samples Decide about quality Quality Assurance (Unplanned Inspections) Business Value Scenario Explorer Overview This scenario provides a comprehensive approach to managing quality that helps reduce costs and enhance competitiveness. You can run quality assurance across the supply chain. SAP Business ByDesign helps your company to efficiently manage quality assurance and provides advanced quality planning and quality control functions that are easy to use and to adapt. Continuously improve and make product quality and services a key differentiator Avoid costs associated with rework, scrap, warranty, or product liability Reduce costs for sample-drawing activities and for inspections using integrated tools, such as acceptance and adaptive sampling React quickly to internal problems, legal requirements, and market demands, and visualize processes Access intuitive, transparent, and traceable documentation, including ISO-compliant sampling plans Use analysis reports for quality assurance, such as defect analysis and inspection analysis Key Benefits Execute Inspect samples Record inspection results Business Value Scenario/Processes Scenario Flow Further Information

©© 2013 SAP AG. All rights reserved. Quality Assurance (Unplanned Inspections) Scenario Flow Legend Work center in which process is performed Business document flow Initiating Inspections Scenario Explorer Quality Control Inbound Logistics Outbound Logistics Internal Logistics Production Control Quality Control Processing Inspections Process mainly driven by the user Work Center Scenario Flow Scenario/Processes Business Value Further Information

©© 2013 SAP AG. All rights reserved. Quality Assurance (Unplanned Inspections) Further Information Scenario Explorer Forum Get in touch with experts to discuss your specific requirements. To enter the community, click here.*click here More Details SAP provides a complete product documentation, covering all aspects of the business scenario. For more details, click here.click here Self-Enablement Systems If you want to try out the business scenario, click here.*click here WIKI In addition to the product documentation, SAP provides Wikis that describe additional aspects of SAP Business ByDesign. To access the WIKI, click here.*click here Do you want to try it out?Do you need more information?Do you want to discuss with others? VV * Note that to access the links above you need to have a user in SAP Business Center. If you cannot access the page directly and if you are using Microsoft Internet Explorer®, please check Further Information Scenario/Processes Business Value Scenario Flow