International Study Visit Programme 20 February 2015 Rory McIntyre Training Quality Assurance Co-Ordinator Police Scotland College - Tulliallan

The College is set in 90 acres of parkland in the centre of Scotland. At the heart of the campus is Tulliallan Castle built in the early 19th Century. It is the only central Police College in the UK which provides all the training elements in one establishment.

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. Police Scotland College – Tulliallan is a centre of learning excellence providing formally recognised learning programmes through: –Credit rated courses –Partner organisations Scottish Qualifications Authority Universities Professional bodies (accreditation)

Police Scotland College - Tulliallan Prior to 2008 Very little formal recognition of learning Now Sole provider of training for all career courses: –Crime –Leadership and Professional Development –Initial Training –Road Policing –Training of Trainers 2013/2014 –Over 7,000 students trained through Core Training Courses –In total over 100 courses delivered (including core and non-core)

University Accredited Qualifications SQA Validated Qualifications PSC Credit Rated programmes –Some with articulation routes to University and Professional bodies Non-accredited Training programmes PSC’s Family of Qualifications/Programmes

Our Experience of Credit Rating 4 programmes credit rated by SQA in 2007 (levels 7-9) SCQF Pilot - 2 programmes and QA systems developed ( ) SCQF Pilot –Development of processes and procedures –Formalisation of management process –Embedding knowledge of credit rating throughout PS Credit Rating Body status – December 2008 To date: 15 programmes credit rated (levels 7/11) Third Party Status – September 2010

Being a Credit Rating Body Only Police Credit Rating Body in UK Allows us to credit rate programmes across Justice Sector Standardise QA systems and programme development Development of International Relations –Abu Dhabi Police Crime Scene programmes – Exit Levels Partnership Working –SCQF authority to credit rate “Blue Light” provision (Emergency services) Accreditation/articulation routes –Economic Crime Programme – recognised by Counter Fraud Professional Accreditation Board at Portsmouth University

PSC Processes for credit rating Staff Development Programme design process Application process Credit Rating process QA Process –Documentation –Recording –Functions (IV/EV, Audit)

Staff Development/Training Solutions Requirement for staff to be able to carry out credit rating related tasks Programme design Assessment Credit Rating function Quality Assurance On-going staff development

Programme design process Business approval Standardised design specification document Submitting body contact CRB Consider: Learning outcomes Assessment QA requirements Link to SCQF Level Descriptors QA Sign Off (Approval) ( Design Spec check list )

PSC Application for credit rating Initial Contact Credit Rating information issued SB formal request for CR Liaison between PSC QA and SB QA visit Programme submission

Credit Rating Process Programme designQA ApprovalFormal SubmissionCredit Rating - CRTDecision Making - DMG

Credit Rating Team CR Team Leader (Experience of CR Process) Subject Expert (Where possible) Credit Rater

Decision Making Group Chair: Quality Assurance Manager Qualifications Manager Team Quality Assurance Co- Ordinator (Support) Training Quality Assurance Co- Ordinator (Systems) CRT Leader attends to provide justification for credit rating decisions

Governance – Reporting structures Credit Rating reporting lines Credit Rating Team Decision Making Group Quality Assurance Committee (External Representation ) QA Reporting: QA Officer – QA Co- ordinator Quality Assurance Committee Tactical Tasking and Co-ordinating Group People and Development Board

Quality Assurance (QA) Becoming a CRB helped develop/enhance the following: –Standardised National QA process –National Framework of QA – ALL responsible –Trained Staff –Awareness sessions for staff –Standardised programme design –Review/re-write of all training policies and guidance documents –Robust Programme Management system –External Governance structures

QA Processes: –Management Groups Strategic – Quality Assurance Committee (QAC) Decision Making Group (CR strategic group) –Process map (how does your process work?) –Guidance document for PSC (revised August 2012) –Design Specification Document (revised December 2014)

QA Processes: –Credit Rating documentation –Recording processes –Staff training (credit rating, IV/EV & Internal Audit) New Continuation/standardisation Numbers –Evaluation of the process and the programmes

Policies and guidance Over-arching “QA in Training” document –Supported by: Training and Development Policy Copyright, Rights and permissions Specific Learning Difficulties Policy RPL Policy Academic Standards Policy Appeals process guidance Training Design Guidance TNA & Evaluation Guidance Assessment Moderation Guidance Assessor Handbook QA Audit Guidance

Challenges we faced Consultation – benefits of credit rating – Executive level recognition of benefits Managing expectations of SB Buy-In at all levels Initial training through external organisations Development of own training Staff to carry out QA function - change of role for staff Meetings/awareness sessions Attendance at SCQF workshops QA Audit Implementation of internal QA On-going staff development opportunities Recognition opportunities Maintaining staff numbers/skills Dealing with external organisations Standard process and documentation Third Party Credit Rating

Benefits of being a CRB 1.Devised system that worked for us 2.Allowed ongoing/continuous review = maintaining standards 3.Developed robust design process incorporating CR preparation 4.Amend process/documentation/training as and when required 5.Staff development opportunities 6.Identify areas of good practice 7.QA Awareness sessions

Lessons Learned Strategic level buy – in (e.g. Executive & Police Board) Maintain CR Staff numbers (cross section) –Who and how? (knowledge and skills of staff, training) Develop processes and subsequent paperwork (change it if necessary) – Continuous process

Lessons Learned Build credit rating into all programme development (ensures corporate knowledge of CR) Continuity of credit rating teams Credit Rating Guidance Document

Lessons Learned Identify Single Point Of Contact for each programme Identify progression routes Develop robust credit rating QA processes –Built in to design specification Market credit rating –Benefits to learners and organisation

Considerations for credit rating What will be your process for carrying out the credit rating function? –Think of the practicalities of carrying out the function… Credit rating team: –Roles and responsibilities/Staff numbers/Continuity of the process. –Who will ratify the decision of the CRT? Management process –Who has final sign off of the decision? –Who will be informed of the decision? Submitting body Head of department SCQF Strategic Management Group

What will your application process be? –Who will be responsible for receiving applications? –What documents will be required? –Where will applicants go for information? How will they know this? –Who will authorise credit rating? –What happens after the application? –What will be the possible outcomes of the credit rating? Considerations for credit rating