Bose Corporation Founded in 1964 by Dr. Amar G. Bose Global headquarters in Framingham, MA Subsidiaries and production facilities worldwide Privately held; 100% net profit re-invested in growth and development

2008: Upgraded messaging infrastructure to Exchange : Initiated MS Exchange 2010 POC to address 4 challenges : Small mailbox size forced use of PST files Regional Exchange servers lack DR and require local Exchange expertise Lack of effective E-Discovery searching and hold capabilities Exchange server hardware 4+ years old 2011: Planning for SharePoint 2010 Upgrade underway Recommendation: On-Premise Exchange 2010 on VM addresses 4 challenges 2011: MS Launches Office 365, (Exchange, Office, Lync, SharePoint)

2012: Evaluate the feasibility of implementing Office 365 at Bose Identify VARs to assist in Office 365 pilot Identify pilot group to perform Office 365 testing and validation Access security risks Access SharePoint migration tools and processes Review legal considerations Access the viability of SharePoint Online Compare Lync Online IM, presence, and online meeting with competitors Access WAN bandwidth impact

Standup Exchange Hybrid, ADFS & ADFS Proxy servers in fault tolerant configuration Migrate Exchange public folders and calendars to SharePoint Online Modify user admin tools to integrate with Office 365 administration Deploy Office 2010 and Lync to all users Upgrade/Replace PCs which did not meet minimum Office 2010 requirements Complete Office 2010 compatibility testing and remediation Communicate Office 365 implementation timeline to all departments worldwide Migrate Exchange mailboxes and Outlook PST files to Office 365 Migrate SharePoint sites and content to Office 365 Single sign-on and two-factor authentication

Project Managers Exchange Administrators Windows Server Admins Desktop / End-point Architects Information Security Analysts Network Architects and Engineers Application regression and Quality Assurance analysts SharePoint Administrators Desktop / End-Point Support Analysts Business Change Management Analysts Microsoft Cloud Vantage Service (Design, Mailbox Migration Factory, Training)

Overall Success ! Completed 9500 mailbox migrations Migrated SharePoint Sites to 60 Site Collections in SharePoint Online Trained 5000 Users and 50 SharePoint power users Realized anywhere, any device, anytime vision Installed Office / Lync on 8500 PCs globally

Overall Learnings Impact on business users was underestimated End-User training was insufficient Early adoption came with inadequate documentation, training, and expertise Backup strategy not fully understood

Office Microsoft Dynamics CRM Leveraged single sign-on and two-factor authentication implemented for O365 Real-time integration with on-prem SAP system, (SAP ECC SAP PI MSD) Early adoption came with inadequate documentation, training, and expertise Currently used for leads tracking by the Professional Systems Division in US, EU, APAC.

SharePoint Online Upgrade Completed migration to SharePoint Online 2010 in June 2013 SharePoint Online 2013 was available in July 2013 SharePoint Online 2013 testing completed in August 2013 Upgraded 3500 SharePoint Sites in 3 months Sept – Nov 2013 No more SharePoint Upgrades !!!

Office 2013, Lync 2013 Available to early adopters in Sept 2013 via Appstore Forced pushed to all remaining users in April 2014 Office Online: Outlook, Word, Excel, PowerPoint, and OneNote

OneDrive for Business Storage increased to 1 TB in June 2014 Slow adoption but beginning to see progress Currently offering onsite training to drive adoption Hope to retire on-prem user storage in 2016

Project Online First Implemented in June 2014 Implemented Portfolio and Project Management Solution for two divisions Partnered with Vibrant Fusion and implemented KWIKPMO solution

Yammer Enterprise Social Network launched in June members actively engaged last month (20% growth over previous month 200+ active groups last month Replaced GroupMe to share photos, videos, and best practices Share nice to know news including corporate news, recognition, events, announcements, etc. Connect employees to Bose groups and colleagues.

MS Azure Replatformed an MS Access Web App using Sharepoint BCS, MS Azure SQL, and Power BI Currently developing an employee purchase eCommece app using: MS Azure App Service, SQL nopCommerce open source e-commerce solution Odata services to integrate with SAP

Office 365 Video Began testing Office 365 Video First Release in November 2014 Pilot kicked off in March 2015 which included: New hire onboarding channel Departmental communication channel Currently using Office Mix and Camtasia for video recording Works well as a platform to host corporate video content Struggling to define and implement governance procedures to satisfy corp. legal concerns

Delve Rolled out to production O356 tenant in March 2015 Limited use to date Will become more viable with increased adoption of OneDrive for Business Communication and marketing required to convey value

Skype for Business Replaced Lync 2013 for IT Department Employees in April 2015 Co-exists well with Lync 2013 Corporate rollout will be complete in June 2015 Stay tuned When the Windows Phone App be available?

MDM for Office 365 Too soon to comment, stay intuned !