Sage ERP X3 Version 7 Technology evolutions

Agenda What are our customers expecting from an ERP Focus on technology User interface and usability Collaboration features Conclusion Version 7 technology – presentation

What Customers Really Care About GROWTH 1 Top business priorities | All regions Winning new customers PRODUCTIVITY 2 Reducing my operating costs Growing my revenue Sage Business Index 2013 – Mid-Market When we ask customers what they care about most, it comes down to 2 things. They want Sage to help them grow their business, win new customers and increase revenue They want Sage to help them eliminate inefficiencies, reduce costs and become more profitable. Note: in South Africa in particular, the number one priority of mid market customers is to win new customers, by expanding to new markets and geographies. V7 Evolutions

$55,900 revenue increase per employees when the usability of company data increases by 10%* (*) Center for Research in Electronic Commerce at the McCombs School of Business, The University of Texas at Austin A recent research by the University of Texas at Austin shows that a 10% increase in accessibility and usability of enterprise data can translate in a 14% increase in revenue per employee. => Beyond the number which may vary by region and market (this research was conducted on Fortune 1000 companies), how easily employees can access and use enterprise data has a direct impact on the bottom line! V7 Evolutions

7 Benefits of Version 7 Technology 1 Usability: a redesigned user experience, to get more done, faster Mobility: native mobile technology to go where your business takes you Control: increased control over business processes Intelligence: the insight you need, when you need it Responsiveness: easy access to data to better serve customers and earn repeat business Profitability: increased user productivity Expansion: the ability to scale and expand to new geographies, new markets, or in the cloud 2 3 4 5 6 7   Version 7 7 V7 Evolutions

The aim of the V7 evolution Capitalize on our existing assets: Flexibility of our solutions Broad functional scope Partners solutions and knowledge Review the ergonomics to leverage SAGE ERP X3 as a solution: More user friendly than ever More accessible to all the users More intelligent for everyone (in bringing the accurate information) V7 Evolutions

How do these technology operate? Have the best user experience possible A renewed look Best use of the spaces (web pages rather than screens) Simplicity: the actions are obvious links Navigation as on the web: by links, by search, by bookmarks The availability for an authorized user to change the screen layout Include collaboration features Ease the extraction of data with Office tools Share the documents between teams Capitalize on a strong open source technology stack Based on the industry standards With scalability and performance in mind V7 Evolutions

A scalable and cloud ready architecture Load balancer This slide shows more in detail how the scalability is handled: On the web server, multiple instances can run, managed by a load balancer MongoDB and ElasticSearch can be configured on clusters, and even store data in multiple shards if the corresponding data becomes really huge (should unlikely happen with mid-market customers). The database can of course also scale up Multiple X3 process servers can be added if necessary. One of the important points about the scalability is that the protocol used between the web server and the clients is stateless as long as only data is requested, and stateful when a modification is in progress. Version 7 technology – presentation 8

The standard choices we made Standard REST protocol (http, https) between the browser and the server Stateless protocol whenever possible (scalability) Stateful when a user interface transaction is in progress (performance) Tolerant to bad connections conditions (mobility) Web server stack based on Very powerful and scalable on farms With a load balancer to address several node servers on several servers Able to work with additional load balancing / failover proxies Native https or https provided by a proxy Able to run with an external load balancer / failover proxy No more boundary between the browser and server, allowing engineers to code both. Built almost twice as fast with fewer people  Written in 33% fewer lines of code  Constructed with 40% fewer files Double the requests per second vs. the Java application. 35% decrease in the average response time for the same page. Rewrote account overview from java technology to node.js V7 Evolutions

The standard choices we made More than 2 millions visitors per day Update 2 million item catalog takes 15 minutes MongoDB dynamic schema makes it easy to adapt quickly the data model to the evolving needs Continuous availability and scaling capabilities The biggest German online retailer Document database based on Very powerful and scalable on farms NOSQL, able to work with documents Used for personalization, collaboration & administration data. Search engine powered by Open source, based on apache lucene. Able to scale and to run on farms. Global music service available over 180 countries 5 millions paid subscribers, 12 millions active users 40 millions songs, albums, artists searchable Gain 10x response time and great scalability V7 Evolutions

Reinforce security: not an option on the Cloud Support of external identity providers Connection secured by certificates Database security SSL encryption Sandbox definition to secure access to application server resources Security services AMAZON SECURITY GROUPS The solution has been audited and certified by an external company for safe operation in the Cloud. 11

The ability to work on every modern browser The client is any recent browser: HTML5, CSS3 Dedicated client for mobiles No need to download a dedicated application Uses API javascript for local storage, communication management, thread management… Some elements: HTML 5 and CSS3 are the standards used by modern browsers; JQuery is a library allowing to insulate the Document Object model of browsers and thus creating code almost independent from browser. Javascript on the client, no more Active X nor flash components V7 Evolutions

Evolution of the development platform V7 workbench designs services Based on metadata dictionaries (Classes, properties, methods) Usable without user interface Supplied with QA tools and performance tools The user interface is designed in representations V6 written code continues to work Based on the existing metadata “classic page” technology embedded in the client A switch exists from “read-only” V7 pages to convergence pages V7 Evolutions

Evolution of the development platform V7 workbench allows to develop mobile transactions: The same class A dedicated representation Data is stored in drafts: Offline input is possible with further synchronization Local cache is possible on reference data V7 Evolutions

Search in data and functions User interface is full web A very light shell at the top bar and the full page dedicated to application data Navigation uses hyper-links, search, browser back button Shortcut in favorite bar Search in data and functions Home page Organize favorites help Page personalization Navigation page Add to favorites Access to user panel logout Change role Change endpoint Change locale V7 Evolutions

User interface is full web The right bar is used to trigger operations and methods: In classic page, all the previous buttons and upper links are grouped The actions on a field are identified by icons and shortcuts are displayed in tooltips V7 Evolutions

Additional filters are possible User interface is full web Search operations on functions (menu items) and ERP data with a quick result on a vertical bar The complete results can be based on approximated matching Additional filters are possible

User interface can be personalized Dashboards and navigation pages can also be personalized Drag and drop editor Use of components in the portal (processes, statistics, reports, web pages) Pages can be personalized V6 pages with some constraints (order) V7 page with no limits No more developer skill needed for personalization Personalization can be shared Personalization can be defined as “factory” and delivered by partners and Sage The personalization is WYSIWYG

User interface personalization : home page

User interface personalization : navigation page

Page personalization for users Elements can be moved by drag and drop Every page has a structure that can be reorganized and redesigned

Office Integration : Office is a client The V7 web client Office Integration : Office is a client A plugin to be installed and an additional panel in Office menus PowerPoint export of any query including requests and stats Excel export of query Word mail merge on lists, and Word report on details Excel export on V6 grids Office client works as the browser client, and uses the same JavaScript layers V7 Evolutions

An user can be member of teams Collaboration tools An user can be member of teams A team is a free organization of users for collaboration purposes only Every team has an administrator, authors, and members V7 Evolutions

Teams member can publish and share documents Collaboration tools Teams member can publish and share documents The documents are stored in mongoDB V7 Evolutions

The version 7 technology brings A better usability with a simple web experience A mobile access to the ERP The insights you need with portals, dashboards, processes description An increased user productivity with easy navigation, search… The ability to grow seamlessly with an optimized and scalable platform