Studying Your Students Qualitative Research You Can Do Judi Briden Digital Librarian for Public Services PaLA College & Research Division Spring/Summer.

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Presentation transcript:

Studying Your Students Qualitative Research You Can Do Judi Briden Digital Librarian for Public Services PaLA College & Research Division Spring/Summer Workshop June 9, 2008

Background UR - doctorate granting research university IMLS grant to study faculty work practices Libraries hired an anthropologist Staff learned to use ethnographic methods Didn’t want to stop when project ended

User Research at UR Faculty - work-practice study & co-design Undergraduates - various methods Graduate students - work-practice study Expert researchers - work practice study (eXtensible Catalog Project)

Question: What do students really do when they write research papers? Interest broader than paper writing Formal project Improve reference services, facilities & web presence Some of our methods... Undergraduate Research Project

Observation Solicit comments on flipcharts Interviews, including Retrospective interviews Photo surveys Mapping diaries Design workshops - facilities & web pages Dorm visits

Stimulate creativity Reflect Develop a question / Choose a method Research ethics Practice skills Plan & conduct research Immerse in the data Co-view, discuss & brainstorm ideas & solutions Test ideas with pilots / small experiments Brainstorm

Stimulate Creativity

Retrospective Interviews

Photo Surveys/Interviews

Mapping Diaries

Design Workshops

Mahogany bookshelves, Old style lamps Nice cozy feel Computer Lounge with g WiFi With Nintendo WiFi Connection Movies and video games on big projection screen

Evening Interviews in Student Union

Dorm Interviews

What Are We Doing Differently? Gleason Library – 24/7 collaborative space Night Owl reference at paper crunch times Parent’s breakfast at orientation Experiment with BIs & share ideas Collaborate with Writing Center & University Information Technology Redesigning library homepage

Implications Understand how undergraduates live & work Understand their use of library High staff participation & engagement Our students are not your students! –Try doing your own research –Start small and develop staff expertise

Try It Yourself! Stimulating Creativity

Try It Yourself ! Library Homepage Circle what you use X-out what you don’t use Add anything else you need or want Campus Map Mark 3 places you feel comfortable 3 places you feel uncomfortable 3 places you go a lot

Any Surprises?

Gibbons_cmpd.pdf