Technical Coordinators Meeting Kevin O’Rourke Steve Siirila Jan 9, 2008

Outages Intermittent service on diamond due to heavy I/O (backups running during the day) – –Dec (48min) – –Dec (5min) – –Dec (10min) – –Jan (85min) Intermittent service on 33% of CAH servers due to runaway client from application at library – –Jan , (18min) POP service on garnet spotty on 12/17 due to problems during certificate renewal (chaining)

AutoFiled Folder Issues Outlook Express 6, Eudora, and Pegasus have problems accessing AutoFiled folders – –Workaround: Use GopherMail Thunderbird: be sure to enable Allow server to override these namespaces Outlook and OS X Mail: be sure the IMAP root setting is left blank

AutoFiled Folder Issues (cont.) New managers page option added to allow for symbolic link creation Pro: allows user to see AutoFiled folders Cons: – –Service interruption on AutoFiled server (while rare) would result in general IMAP interruption – –When used with clients which DO honor namespaces, AutoFiled folders would be displayed twice

UMCal Archiving Expiring calendar data monthly starting as early as 2/1 Keeping 18 months Older data kept at least 7 years – –Made available on request (ICAL format) – –Clients such as Mozilla Sunbird, Outlook, and Mac ICAL can import these files – –Making available via web is not practical – –Loading these files into the UMCal client is NOT supported Necessary for performance reasons

Self-serve password reset Available for student accounts only May eventually be allowed for other account types Pilot starting mid-January Production rollout is anticipated by the 2 nd week of the semester

WebMail 3/Pro Phase-out WebMail 3.0 and WebMail Pro will be going away July 1, 2008 Usage is dropping Working with Usability and Disability Services to determine if/what changes are needed to Gophermail

Bits ‘n’ Bytes LISTSERV upgraded; performance improvements to web interface

‘Till next month… Kevin O’Rourke Kevin O’Rourke Steve Siirila Steve Siirila Internet Services Internet Services