INTRODUCTION TO SUSTAINABLE OPERATIONS Professor Mellie Pullman Fall

Today’s Activities 2  Introduction  Syllabus & Important Dates  What is Sustainable Operations?  Photographs & Index Cards  Buy Littlefield Code  Process Analysis Tools

You can call me: 3  Mellie or Dr. / Professor Pullman Course Site (lecture notes, cases, syllabus, etc.) Office hours: Monday & Tuesday:4:00-5:00 PM Or by request

Course Format 4  Allowed 10 minutes break per hour of teaching  Course Time: 12:15- 4:05 PM  We’ll break from 2:00- 2:15 (ish) PM  We’ll generally go to ~ 4 PM to allow time for after class questions & Team interactions. (if that’s OK with the class)

My Background 5  BS &MS (Mechanical Engineering-Alternative Energy Systems)  MBA & Ph.D. (Operations Management & Marketing Models)  Work Experience  Test Engineer  Brew-master  Owner of Xeriscape Landscape Company  Quality Manager for Black Diamond Mountaineering & Ski Products  Consulting

Consulting : Product & Process Design and Improvement 6  Cirque Du Soleil  Hotels & Airports  Ski Resorts  Black Diamond Outdoor Equipment  Nestle Coffee Machines  Vodafone

Teaching 7  20 years covering many types of classes  Supply Chain Management  Operations Management  Global Management  Simulation & Modeling  Entertainment Management  Service Operations Management  Portland State Univeristy, Bainbridge Graduate School, Cornell, London Business School, Colorado State University, Southern Methodist University, University of Colorado, and University of Utah.

Other fun facts… 8  Writing & publishing articles & books  Traveling, hiking, rock climbing, skiing, cooking and researching food producers, wineries, breweries, and restaurants.

What about you? 9  Please spend a few minutes filling out this index card with:  Your preferred first name (& last name)  Contact  Current job and responsibilities  Other jobs that may have related to process or product design & analysis.  Where are you from originally?  Fun facts about you

Class members 10

During breakouts and breaks 11  I will take your photograph to put on your index card so I can get to know your name by next time.

Objectives 12  Appreciate the strategic role of operations in all types of organizations.  Understand the importance of links between customer needs, sustainability, and operations design.  Describe the ways in which the operations function interacts with other functions.  Identify opportunities in operations for sustainability improvements.

Continued… 13  Transfer operations ideas and innovations from one type of organization to another.  Understand supply chain management and its importance from a sustainability perspective  Legitimately present yourself as having a working vocabulary of operations and supply chain terminology.  Learn multiple tools for analyzing sustainability and resource use.

Why focus on this discipline ? 14  Great Jobs:  Supply Chain Coordinators  Purchasing  Logistics  Food Product Management (Cert Program)  Sustainability Analysts

PSU Employers for those with Supply Chain Focus (a sample) 15  Adidas, Columbia, Nike, etc.  Bechtel, Boeing, HP, In-Focus, Intel, Tektronix, Sun  Freightliner, Gunderson, Market Transport, Northwest Pipe  Fred Meyer, Cosco, Kettle Chips  Weyerhaeuser, Parr Lumber  All major logistics companies  Restoration Hardware, YoCream, OHSU, Port of Portland

Who would like this career area? 16  People with dual interests  Marketing  IS  Finance  Accounting  HR  People who  like to travel and work with many kinds of vendors around the world  speak other languages  want to be in a good job potential area

The Classroom Mix 17  Lectures  Case Discussions  Breakout Groups & Classroom Exercises  Problem Sets

Intellectual Contributions Individual Activities Problem Sets & Cases 60 % Class Participation & Attendance 20% Group Activities Littlefield Simulation20 % Total100 % 18

Participation & Attendance 19  Participation is key!  You learn in proportion to what you put into this class.  Lots of opportunities to get involved  Class attendance is expected.  Poor attendance can affect your participation grade since this is an experiential class.  If you anticipate missing a class, I would appreciate if you would let me know about the situation in advance.

Class Etiquette 20 Laptop use in class is discouraged unless it applies to class. Calculators will be very helpful for in- class exercises, Cell phones/Blackberries/etc. should be turned off for class periods, Please be respectful of your classmates and professor by listening when they are talking and not creating side conversations.

REQUIRED MATERIALS 21  Text: Operations & Supply Management: The Core (2 nd Ed.) by Robert Jacobs and Richard Chase, published by McGraw-Hill Irwin Available at PSU bookstore or through other booksellers.  Methods Book: The Problem Solving Memory Jogger: Seven Steps to Improved Processes by Goal/QPC, Daniel Picard, Francine Oddo and Michele Kierstead (Jun 10, 2000). Available from Amazon for $2 to $11 each. The Problem Solving Memory Jogger: Seven Steps to Improved Processes  Course Case & Reading Packet available at CleanCopy on Broadway. Littlefield Technologies Simulation Littlefield Technologies, Responsive Learning Technologies. ISBN Simulation Access Code: purchase on-line for $18) and each student needs an access code or he or she cannot get credit for the assignment. A calculator should be brought to class every day.

Littlefield Team Formation 22  You will need to have your team formed by end of class.  You will need to get your Littlefield Code and each team member should sign on.  Agree on team name  Agree on team password  Sign in on-line by October 24 th.

What I will provide 23  Class Handouts of lecture slides (also provided on course site).  Overview of what is expected that day and next class period  Additional readings  Spreadsheet skill help!!!  support  Office hours