Intentional Counseling and Interviewing Chapter 1 Intentional Counseling and Interviewing

Key Distinctions Interviewing– basic process for information gathering, problem solving, advice giving Counseling – Helping people cope with normal problems and opportunities Psychotherapy – process focused on deep-seated personality or behavioral difficulties

Intentionality Ability to use a variety of skills and personal qualities to adapt styles to suit different individuals and cultures It is not focused on the “one right answer” How many potential responses may be helpful

Cultural Intentionality Awareness that cultural groups have different patterns of communitation

Intentional Competence Ability to predict and anticipate the consequences of what you say in a session

Single communication skill units Microskills Single communication skill units

Microskills Hierarchy Personal style and theory Skill Integration Influencing skills and strategies Reflection of meaning Focusing Confrontation Five-stage interview structure Reflection of feeling Encouraging, paraphrasing, and summarizing Client observation skills Open and closed questions Attending behavior Ethics and multicultural competence