Review for Midterm Exam - Mgmt 464 Winter 2011

Bring Scantrons for the midterm

Five Practices of Leadership - Text Model the Way Inspire a Shared Vision Challenge the Process Enable Others Encourage the Heart

Common Themes Throughout the Text Assess the situation at Hand Values Culture Players Know Where You’re Headed - Vision

Communication Engage in Conversations As a Group Individually Face to Face Often

Practice Your Communication Skills and Refine your vision as You Retell It Practice Listening Skills and Pay Attention to What You Hear and See React Accordingly Feedback is a Two-Way Street

Get Real Don’t Try to be What You Aren’t - Be Authentic Be Consistent Be a Model of What You Wish Others to Be, or Do Act in a Timely Fashion

Know Yourself Strengths and Weaknesses Continue to Make Yourself Better Self-Actualization (Maslow) Learning from others Self schooling Continuous Process

Constituents Know Those Around You Competencies Values Motivators Valued Rewards

Set Goals Difficult Achievable Specific Meaningful Time Frame Objective

Incentives/Recognitio n Personalized Informal and Formal Timely Thoughtful Appropriate

Monitor Progress toward goals Continued consistency with Vision Provide assistance where/when needed Learn lessons along the Way Reward desired behavior

Animate the Vision Symbolic Language Create word images Speak from the Heart Verbal and Nonverbal Positive Communication Style

Change Requires Leadership Constant Awareness “Outsight” Develop/Institute Program of Info Gathering Catch Ideas Very Early On “Never Turn Your Back on the Ocean”

The Workplace Climate of Trust Climate of Learning Social Friendly Community

General Always on Stage Credibility the Key Know Yourself - Personal Audit Develop Yourself Surround Yourself with the Best Be Yourself

Stuff Not in Text “What You Are is Who You Where When” What Forms Values Age 20 - Values Established Management Implications “Significant Emotional Event

Lewin’s Change Model Unfreeze Change Refreeze

Bass and Burns Transactional/Transformational Leadership “New Manager” Case

Delegation of Authority Assignment of Responsibility Accountability for Your Actions

Internal vs. External Locus of Control Intrinsic vs. Extrinsic Rewards

Invention Technology Innovation Entrepreneurial thinking Intrapreneurship

MBWA Knowing When to Hold ‘em and When to Fold ‘em Participative Decision Making Displaying Emotion Strategic Planning Model

Conceptual skills Human skills Technical skills