virtual techdays INDIA │ 9-11 February 2011 Collaboration Strategy For Enterprises To Adopt SharePoint 2010 Azhar Amir│ SharePoint Architect, Infosys Technologies Limited

virtual techdays INDIA │ 9-11 February 2011 S E S S I O N A G E N D A Introduction What is Enterprise Collaboration Enterprise collaboration – Early Adoption Enterprise Collaboration Strategy What is Enterprise collaboration Strategy Enterprise collaboration Strategy Objective and Goals Enterprise collaboration Strategy Considerations and Aspects Build and Implement Enterprise Collaboration strategy Build an Enterprise collaboration Strategy Enterprise collaboration Platform – SharePoint 2010 Enterprise collaboration Maturity Model Enterprise collaboration Benefits Measurement

virtual techdays INDIA │ 9-11 February 2011 S E S S I O N A G E N D A SharePoint 2010 Enterprise Collaboration Platform SharePoint 2010 Enterprise collaboration - Key Considerations SharePoint 2010 – Enterprise Collaboration – Key Features

virtual techdays INDIA │ 9-11 February 2011 Introduction What is Enterprise Collaboration Enterprise Collaboration is a process Share Information effectively irrespective of time and place Synchronize information across the enterprise and with people Interact with each other across an enterprise Interaction using different communication channels Interaction using different devices Real time interactions with people in and outside the enterprise Increase productivity Work in a structured way Involves People and Process Internal Use External Use Share Information Social Media Common Repository Customer Feedback Discussions Forums Branding Blogs Wikis Virtual Meetings Live meetings

virtual techdays INDIA │ 9-11 February 2011 Introduction Enterprise collaboration – Early Adoption Enterprise Collaboration – Research So far Only one third of enterprise and non profit organization use enterprise collaboration 8-10 percent of the fortune 500 companies implemented enterprise collaboration Nearly 300 companies-all having at least 250 employees and $25 million in annual revenue are looking at implementing enterprise collaboration 24 percent of companies in telecommunications use blogs 21 percent of those in the software industry reported using blogs None of the companies in the chemical, manufacturing, or engineering fields

virtual techdays INDIA │ 9-11 February 2011 Enterprise Collaboration Strategy What is Enterprise collaboration Strategy Enterprise Collaboration Strategy is plan for People Involved in collaborating inside and outside of an enterprise to Address issues around collaboration such as Access to relevant information Information worker productivity Efficient knowledge storage Effective management of content in a enterprise Social networking Empowerment for People to people interactions

virtual techdays INDIA │ 9-11 February 2011 Enterprise Collaboration Strategy Enterprise collaboration Strategy Objective and Goals Key objectives for Enterprise Collaboration Connect Right people Connect Right information Connect at the right time To make right business decisions Key Goals Increase organizational / Employee connection Increase innovation Increase Employee productivity Create an collaboration culture in a enterprise Increase Employee satisfaction Better customer satisfaction

virtual techdays INDIA │ 9-11 February 2011 Build and Implement Enterprise Collaboration strategy Build and Implement Enterprise Collaboration Strategy Build Enterprise Collaboration Strategy - Key Consideration Have a business context Have Clear Objectives Have Clear Goals Build Enterprise Collaboration Strategy – Key Aspects Building an Enterprise Collaboration platform Defining an Enterprise collaboration maturity model Tracking Benefits of Enterprise collaboration Identify Products and tools for enterprise collaboration Should include Enterprise 3.0 features

virtual techdays INDIA │ 9-11 February 2011 Build and Implement Enterprise Collaboration strategy Enterprise collaboration Platform- SharePoint 2010 Features Enterprise Collaboration Platform Unified Support for multiple delivery channels Enterprise 2.0 enabled Wikis Blogs Discussion forums Email Conferencing Instant Messaging Search Tweeter Security Multilingual Content Managed Document Managed BI- Analytics and Report

Enterprise Collaboration is a Journey virtual techdays INDIA │ 9-11 February 2011 Build and Implement Enterprise Collaboration strategy Enterprise collaboration Maturity Model Enterprise Collaboration is a Journey

virtual techdays INDIA │ 9-11 February 2011 Build and Implement Enterprise Collaboration strategy Enterprise collaboration Benefits Measurement Collaboration Benefits Metric Type Metrics Enablers Increased Employee Productivity Hard Time savings, usage, page views, unique users, docs uploaded / shared, search times   Easier access to information, intuitive categorization / navigation, effective search, collaboration tools Employee Trust Soft Survey / Focus Groups, content ratings Fresh content, accurate information Improved communications Organizational news and communications, collaboration tools, content management Improved customer service Customer Satisfaction Collaboration and Knowledge Management Improved Employee Satisfaction Survey / Focus Groups, Employee retention / attrition, Applications, information, collaboration Customer retention Reduced communications costs Phone, Fax, Mail , Material cost Reduced operating costs Operating Expenses Reduced training expenses Training expenses, materials, instructors, travel,

virtual techdays INDIA │ 9-11 February 2011 SharePoint 2010 Enterprise Collaboration Platform SharePoint 2010 Enterprise collaboration - Key Considerations Information Architecture Determines how information a collaboration platform is presented Information Architecture is about hierarchical list of Site Content Data Types Search Key Words and More Some of Key Goals of IA Governance User Experience Search Branding Knowledge and Sharing Information Push and Pull

virtual techdays INDIA │ 9-11 February 2011 SharePoint 2010 Enterprise Collaboration Platform SharePoint 2010 Enterprise collaboration - Key Considerations Key Drivers for Defining Information Architecture Line of Business Business Process Topology External and Internal Collaboration Social Media and Networking and more Some of Key Inputs for Information Architecture Organization Structure Key Stakeholders Taxonomy Workflow Environments – Internet , Extranet, Internet etc

virtual techdays INDIA │ 9-11 February 2011 SharePoint 2010 Enterprise Collaboration Platform SharePoint 2010 Enterprise collaboration - Key Considerations Key Drivers for Defining Information Architecture

virtual techdays INDIA │ 9-11 February 2011 SharePoint 2010 Enterprise Collaboration Platform SharePoint 2010 Enterprise collaboration - Key Considerations Governance Enforces the roles, policies, responsibilities and process Enforces rules for appropriate usages of SharePoint capabilities to meet the goals To ensure that SharePoint environment is managed and used in enterprises as its implementation intends to be used. Comprises of people (representative of IT and business teams), process, technology and policy Identify lines of ownership for both IT and business teams

virtual techdays INDIA │ 9-11 February 2011 SharePoint 2010 Enterprise Collaboration Platform SharePoint 2010 Enterprise collaboration - Key Considerations General Steps to be followed for defining Governance

virtual techdays INDIA │ 9-11 February 2011 SharePoint 2010 Enterprise Collaboration Platform SharePoint 2010 Enterprise collaboration - Features Communities Search Sites Composites Content Insights Ribbon UI SharePoint Workspace SharePoint Mobile Office Client Office Web App Integration Standards Support Tagging, Tag Cloud, Ratings Social Bookmarking Blogs and Wikis My Sites Activity Feeds Profiles and Expertise Org Browser Enterprise Content Types Metadata and Navigation Document Sets Multi-stage Disposition Audio and Video Content Types Remote Blob Storage List Enhancements

virtual techdays INDIA │ 9-11 February 2011 SharePoint 2010 Enterprise Collaboration Platform SharePoint 2010 Enterprise collaboration - Key Considerations Sites The basic capabilities required to use SharePoint sites to engage employees, partners and customers in an effective manner, both inside and outside the firewall SharePoint Web Experience Office Client SharePoint Workspace Office Web Apps SharePoint Mobile Access

virtual techdays INDIA │ 9-11 February 2011 SharePoint 2010 Enterprise Collaboration Platform SharePoint 2010 Enterprise collaboration - Key Considerations Communities The ability to easily access expertise and interact with other people in new and creative ways across the enterprise through both formal and informal networks Collaborative Content Social Feedback and Organization User Profiles MySites People Connections

virtual techdays INDIA │ 9-11 February 2011 SharePoint 2010 Enterprise Collaboration Platform SharePoint 2010 Enterprise collaboration - Key Considerations User Profiles Create your own site and have all you information in a single view. Enhanced! Status Updates Org Chart Activity Feeds Tags & Notes

virtual techdays INDIA │ 9-11 February 2011 SharePoint 2010 Enterprise Collaboration Platform SharePoint 2010 Enterprise collaboration - Key Considerations Blogs and Wikis Inbuilt capabilities for collaboration across and outside enterprises. Blogging Comments Ratings Wikis Discussion Forums

virtual techdays INDIA │ 9-11 February 2011 SharePoint 2010 Enterprise Collaboration Platform SharePoint 2010 Enterprise collaboration - Key Considerations Video Streaming Inbuilt capabilities for collaboration across and outside enterprises. New Media Web Part Easily add audio/video Upload or find content instead of pasting URL Silverlight Web part

virtual techdays INDIA │ 9-11 February 2011 SharePoint 2010 Enterprise Collaboration Platform SharePoint 2010 Enterprise collaboration - Key Considerations Search With content existing many people collaborating, it is important that people can quickly and easily locate relevant content across SharePoint lists, sites and external systems and data sources, such as: file shares, Web sites or line-of-business applications.. Interactive Search Experience Relevance Connectivity Scale and Platform Flexibility

virtual techdays INDIA │ 9-11 February 2011 SharePoint 2010 Enterprise Collaboration Platform SharePoint 2010 Enterprise collaboration - Key Considerations Real time collaboration OOTB integration with Office. With real time outlook integration its very easy to collaborate on projects real time Collaborate on real time projects Sync up outlook with SharePoint site Easy Check in and Checkout outside SharePoint

virtual techdays THANKS│ 9-11 February 2011 Email: azharamir@gmail.com/ │ Blog address :http://azharownexperience.blogspot.com