Transforming Children’s Needs to Outcomes John Polakowski August 2010 © Copyright 2010 Cúram Software Limited. Company Confidential – For Internal Use Only – External Distribution Prohibited

Cùram- Introduction Breadth - Depth – Experience - Capabilities Program Coverage ChildhoodAged >50 Programs 45K100 Customers Analyst Coverage R&D Investment No America – EMEA - APAC Live Man Years Domain Market Leadership Social Enterprise Mgmt Partners Global- Experienced SOA “Cúram is the Clear Human and Social Services Enterprise Frameworks Leader” Customer Size Small to Large Certified © Copyright 2009 Cúram Software Limited

Comprehensive Functionality Complete Business Model  COTS - Designed specifically for social services – not adapted from commercial model  Reduces Time, Risk and Cost  Unified Data Model  Implements social work best practices  Comprehensive, configurable functionality 3 © Copyright 2010 Cúram Software Limited

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Cúram for Child Welfare Functional Summary Case Management IntakeInvestigationOn-Going Case Mgmt AdoptionCourt/ Legal Collaborative Case Mgmt Multi- channel Support Add/ Manage Allegations View Allegations Adoption Subsidy Legal Actions Social Enterprise Folder Capture Type & Participant Override Allegation Disposition Service Planning/Author ization Visitation Plan Agree- ments Multi-Disciplinary Team (MDT) Extended Search Milestones/ Waivers Inter- jurisdictional Agreements Prospective Parent Recruitment & Mgt Legal Status Case & Participant Index Record Allegations Service ReferralsCase Plans & Reviews Adoption Finalization Petitions and Orders Meeting Scheduling & Tracking Screen in/out Submit/ Recommend Foster Care Eligibility Determination Elig. Rules for Adoption Subsidy Contact LogsHearingsMDT Portal Core Functionality Workflow Automation Correspondence Mgt Participant Management Rules EngineNotificationsWorkload Management Task Management Calendaring Functionality Audit Trails SecurityWeb ServicesOn-line Help Performance Management Caseload Dashboard Work Queue Mgt Reassign Tasks & Cases Real-time KPI’s Report Templates Data marts Batch Extracts Financial Management Decision History Eligibility Determination Change in Circumstances Adoption Subsidies Foster Parent Board Payments Funding Eligibility Structured Decision Making® Screening CriteriaResponse Priority Assessment Safety Assessment Family Risk Assessment Family Strengths and Needs Assessment/ Reassessment Child Strengths and Needs Assessment/ Reassessment Family Reunification Assessment Person Management Merge & Unmerge Person Person Details: Indigenous; Medical; Physical; Gang Affiliation Citizen Context Viewer Education/ Perform- ance Placement/ Provider Management RemovalsService Provider FinancialsFoster Care Matching Days in CarePlacement RequestServices © Copyright 2010 Cúram Software Limited

Integrating Best Practice SDM™ in Cúram for Child Welfare Cúram Child Welfare w/ SDM Screening Criteria Screening Criteria Response Priority Response Priority Safety Assessment Safety Assessment Risk Assessment Risk Assessment Child/Family Strength & Needs Family Reunification Risk Re- Assessment Intake Mgmt Intake Mgmt Investi- gation Ongoing Case Mgmt Screening Criteria Screening Criteria Response Priority Response Priority Safety Assessment Safety Assessment Risk Assessment Risk Assessment Child/Family Strength & Needs Family Reunification Structured Decision Making Risk Re- Assessment Intake Investigation On-Going Case Management Decision Does a report meets the agency criteria for investigation? How quickly does the agency initiate an investigation? Is the child in immediate danger? What is the likelihood of future harm? What services are required for the child and family & what is an appropriate case plan? Can child be returned to home? Can the case be closed?

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Client Snapshot in development 9

What is an Outcome Plan? © Copyright 2010 Cúram Software Limited An environment where a user can determine and deliver the set of activities required to achieve the desired outcomes for one or more client Closely associates the need or issue to be addressed with the activities used to address the issue –Link between assessments, their results, and the activities used to address the identified issues Simple and intuitive user interface

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Assessment screenshot in development 13

Thank You! 14