EXECUTIVE RETREAT JULY 20, 2011 COMMUNITY COLLEGE OF RHODE ISLAND Student Affairs

Academic Year Priority 1 Improve Academic Readiness, Retention and Graduation Rates Decrease remediation rates through academic interventions Manage student expectations through orientation Increase financial assistance Work with K-12 to improve readiness of high school graduates Provide targeted support services to special populations

Student Affairs: Priority 1 The need to reduce remediation rates is evident in the numbers. In the fall of % of incoming students needed one or more remedial courses. 37.5% needed two or more. 24.5% needed three or more. Remediation for secondary school skills can add as much as a year and a half to a student’s time to earn an Associate degree.

Student Affairs: Priority 1 Rapid Review Seminars Since Summer 2009, Student Success has been running free review sessions for students who come within 10 points of placing out of arithmetic or reading. Over the past two years, 48 students have successfully completed the program with 77% of re-testers testing out of MATH 0500 and 100% testing out of ENGL If all the students entering in Fall 2010 who met the Review criteria participated in the program, approximately 204 students would have placed out of MATH 0500 and 509 students would have placed out of ENGL 0890 at current rates. Funding for this program is expected to expire by the fall of 2012.

Student Affairs: Priority 1 Access’ Summer Institute Modular remediation program of individualized curricula based on ACCUPLACER Diagnostic results Goal: reduce the number of non-credit courses a participant is required to take Pilot: 28 participants working on 43 courses; so far everyone who has retaken the ACCUPLACER has placed up at least one course-level.

Student Affairs: Priority 1 Center for Excellence and College Readiness (CECR) Newly formed CCRI center dedicated to early preparation for college readiness for high school students  Accuplacer Diagnostic and Remediation Module  Beginning summer 2012 project designed to highlight student deficiencies and provide bridge remediation via online modules  College Success Course  Beginning fall 2011 project designed to bring college expectations, skills developmental, and experiences to high school students around the state  High School Summer Dual Enrollment Scholarship  Continuing into summer 2011 project designed to provide a “sneak-peak” at college for high school juniors and seniors who take one course at CCRI or RIC  For more information:

Student Affairs: Priority 1 Orientation Orientation reinstituted in 2009 to address three key areas of concern- student understanding of academic expectations, financial responsibilities, and opportunities for personal growth. With a one-time grant from OHE, Orientation has grown from 300 students on one campus to a projected 2000 students on all four campuses this summer. Program evaluations indicate that students are not aware of these expectations, responsibilities or opportunities, and that they appreciate the information. However, they continue to seek shorter and less detailed programs to provide this information. Orientation attendance up 170 % from summer 2009 to summer 2010 Registration for fall 2011 orientation up 56% over all of last summer with 7 weeks left to register: 32 sessions scheduled at all 4 campuses; up from 15 in summer 2010.

Student Affairs: Priority 1 Financial Aid Disbursed financial aid to 50% more recipients in than in , amounting to 39% more dollars, for a total of over $38 million to over 10,000 students. Expended 100% of Federal College Work Study funds. Offered student loans and book authorizations for summer 2011 semester for the first time ever. Allowed for modular courses to be included in financial aid hours.

Student Affairs: Priority 1 Veteran Services Debuted VetSuccess program with a three-day-a-week VA representative on the Providence campus Completed 1,038 contacts with veterans since /October 2010 VetSuccess ran 10 educational sessions this summer as part of the Boots to Books program Beginning in Fall 2011, a second VetSuccess coordinator will be added on the Warwick campus Exploring veteran specific tutoring and study skills classes

Student Affairs Academic Year Priority 2 Use data and assessment to improve programs and services Regularly assess student satisfaction Evaluate key programs and services for improvement Assess Accuplacer and placement efficacy Develop SAT, ACT correlation with Accuplacer

Student Affairs: Priority 2 Student Satisfaction Survey  May piloted 26 question satisfaction instrument using Banner survey tool. 190 students responded. Results currently being analyzed. Full roll out will be October 2011 and every October annually.  Notable finding: 67.9% are satisfied or very satisfied with their overall experience at CCRI. 23.1% are dissatisfied or very dissatisfied.  Emphasis moving forward will be on using data to improve quality and scope of services. Documenting how we use data is now an essential component of NEASC accreditation. Running Start Evaluation Survey  Pre & Post survey of participants to gauge high school-to-college transition. Preliminary data available

Student Affairs: Priority 2 Exploring options of using new ACCUPLACER Diagnostic as a variable in placement Recommend a full ACES review of ACCUPLACR cut scores to determine their effectiveness and predictability In conjunction with the Computer Studies Department, rolling out the Computer Skills Placement Test in ACCUPLACER for students beginning in January, 2012 Expanding additional testing instruments to include the PSB Health Occupations Aptitude Examination and the ISO.

Dean of Students Disciplinary System  Completed annual review and update of Student Conduct Code  Third Disciplinary Committee established in Warwick  Student Services deans identified to be trained and serve as campus contacts for sexual harassment and bullying complaints Threat Assessment  Completed customer awareness/confrontation control training for four departments- Human Resources, Controller’s Office, Enrollment Services, and Bursar’s Office  Initiated planning for post-crisis support team protocols  Behavior Intervention Teams planned for Warwick, Lincoln and Providence campuses. Assessment  May piloted 26 question student satisfaction instrument using Banner survey tool. 190 students responded. Results currently being analyzed. Full roll out will be October 2011 and every October annually.  Notable finding: 67.9% are satisfied or very satisfied with their overall experience at CCRI. 23.1% are dissatisfied or very dissatisfied.  Emphasis moving forward will be on using data to improve quality and scope of services. Documenting how we use data is now an essential component of NEASC accreditation.