Michigan Department of Information Technology Cloud Computing and the Future of the Internet Bob McDonough, Acting Director, Office of Enterprise Architecture Michigan Department of Information Technology Michigan Digital Government Summit: 10/15/2009

Michigan Department of Information Technology 2 SOM Distinction - Cloud Computing is: All about SERVICES The two major sources of cost in MDIT services are: People (Operating) – Every time a person touches a service, it costs $$$ Capital Investment (Provisioning) – The initial investment must be funded even if the service is abandoned

Michigan Department of Information Technology 3 SOM Distinction - Cloud Computing is: An operating model MDIT must use to define and operate our services Self-service Rapid provisioning Automate routine functions Pay for use SaaS, APaaS, IaaS Private and hybrid deployment

Michigan Department of Information Technology 4 A provisioning method for acquiring service resources SOM or partner private cloud A community cloud A public cloud A partner-augmented hybrid cloud Note: Expected change over time! SOM Distinction - Cloud Computing is:

Michigan Department of Information Technology 5 SOM Distinction - Cloud Computing is: A risk management tool New service risk: A major up- front investment is needed… – What if the demand doesn’t materialize? Mitigation: Initially leverage cloud provisioning. Later we can… – In-source – Swap providers – Eliminate the service - without abandoning major sunk costs!

Michigan Department of Information Technology 6 Significant Trends Commoditization of government Shrinking resources Spiraling complexity, cost of in-sourced IT services Competition for delivery of commodity services

Michigan Department of Information Technology 7 Significant Trends Government transparency – MI Data.gov Social computing – Crowd-sourcing Cloud-sourcing – Public content – Public collaboration

Michigan Department of Information Technology 8 SOM Cloud Computing Strategy Leverage distinct cloud computing elements to: Transform services to rapidly deliver a secure, more satisfying user experience at a much lower cost

Michigan Department of Information Technology 9 Secure – Establish governance Pilot / POC – Gain competence Enable – Client self-service Transform MDIT – Capture cloud benefits for our state SOM Approach

Michigan Department of Information Technology 10 SOM Approach Update information security policies Data classification Provide tools, training Enhance info security awareness, capabilities Block providers lacking required controls

Michigan Department of Information Technology 11 SOM Approach Pursue service pilots Template contracts, Ts&Cs, SLAs Emphasize self-service Automate provisioning Enable locals – Leverage contracts – Share services

Michigan Department of Information Technology 12 Future of the Internet: Think Gravity Always available, consistent, standard Everything is connected Fast, reliable, boring Automatically a part of all development Location is irrelevant Endpoint is anything

Michigan Department of Information Technology 13 Questions? Bob McDonough, Acting Director, Office of Enterprise Architecture Michigan Department of Information Technology