© 2009 Project Remedies Inc. Saving $625,000 Per Year Reduce Costs Improve Service Quality Speed Time to Market Integrate Staff Leveraging your Investment in Remedy and turning your Existing Remedy System into a Demand Management, Cost Management, Resource Management, Solution

2 Project Remedies Successful Solutions Since 1993 Over 200 Clients Software and Consulting Services Exclusively on BMC Remedy Action Request System Privately Held. Headquarters in Los Angeles area. BMC Technology Alliance Partner BMC MarketZone Partner: ActionProgram Manager ActionPortfolio Manager

3 Project Remedies’s Solutions Focus: Demand Management Cost Management Resource Management Portfolio and Program Management Uses: Software development projects Operations projects Earned Value Reporting Release Management Scheduled and unscheduled asset outages Bug reporting Incorporating PM functionality into your processes

4 Bug Reporting / Defect Tracking: HD / SM / APM Integration

5 A Layered Structure Applications APM: Resource Management Help Desk Service Manager Asset Mgt ActionProgram Manager APM: Time and Expense Tracking Operating System Development Environment Database / Central Repository Windows 200x, XP, Solaris, HP-UX, AIX, Linux SQL, Oracle, Sybase, Informix, DB2 Action Request System ActionPortfolio Manager Mid Tier Web Layer Service Level Agreements / Flashboards

6 A Central Repository / CMDB Common Resource Data Base Other Tasks Incidents Proposed Projects Total Cost Management System Asset Management Data Base Problems Changes Active Projects Service Level Agreements

7 Integration with Remedy Support Console for Viewing All Work Tasks

8 Detailed Activity and Resource Tracking of All Tasks

9 Demand Management Framework

10 Service Manager

11 Plus ActionPortfolio Manager

12 Plus ActionProgram Manager

13 Plus Asset Management

14 Activity Trends Report

15 Portfolio Dashboard ActionPortfolio Manager

16 Portfolio View ActionPortfolio Manager

17 Proposed / Active Project Life Cycles Proposed Project Active Project Legend: 4. Type of Money 3. Resources 2. General 1. Initial Request 5. Priority Gate 1 Manager Approval Gate 2 VP / CIO Approval Gate 3 Steering Committee Approval Define Project Plan Parameters Create Project Plan Work Project Tasks Review Project Approve Project Plan Define ProposedApprove Proposed Detailed PlanWork Plan ActionPortfolio Manager ActionProgram Manager Review Project Plan

18 Projected Resource Requirements ActionPortfolio Manager

19 Resource Management Chart ActionProgram Manager

20 Snapshot ActionProgram Manager

21 Dollar Commitments ActionProgram Manager

22 Gantt Chart ActionProgram Manager

23 Executive Summary Report ActionProgram Manager

24 Calculating Your Savings

25 For More Information On Service Manager / ActionProgram Manager / ActionPortfolio Manager packages Please contact Stan Feinstein Phone: Web: www. pri-us.com

26 Configuration form ActionPortfolio Manager

27 Define Enterprise Resources ActionPortfolio Manager

28 Inventory View ActionPortfolio Manager

29 Proposed Project form ActionPortfolio Manager

30 Resources Needed ActionPortfolio Manager

31 Active Project form ActionProgram Manager

32 Active Project form ActionProgram Manager