Microsoft Public Sector Agreement (PSA09) November 2010 Amendment

PSA09 Amendment – November 2010 Re-introduction of PSA09 Schedule 1 Subscription Enterprise Agreements: -Enterprise Products are heavily discounted for Subscription Agreements -Schedule 1 will be available for the duration of PSA09 -Most cost-effective way of purchasing Microsoft software -Inherent ability to ‘right-size’ the software to the organisation -Enables organisations to transition more easily to the cloud New ‘Public Sector Packages’: -New ‘Public Sector Packages’ based on supporting role types within Government -Packages support the Government aspiration of a standardised desktop to reduce ICT costs -Flexibility and choice have been retained whilst being simpler in design -CoreIO must be purchased across 100% of the qualified desktop estate and there is a new minimum of 50% of qualified users licensed for Microsoft Office -NOTE: The Buying Solutions packages that were available are now retired Cloud Computing Options: -Special Government pricing is available for BPOS* -Announcements will be made in due course for the release of Office 365 in H *NOTE: The additional BPOS discount is a Microsoft offer, not a contractual component of PSA09 New MOU signed with the Cabinet Office (October 2010) and the new Public Sector customer value and benefits are available in the PSA09 Amendment as of November 1, 2010:

PSA09 Amendment - Pricing Schedules Schedule 1 – Enterprise Agreement (Subscription) ● The most advantageous level of discounts and concessions for customers for Enterprise products ● Applies to both Standard Microsoft Desktop Packages and the new Public Sector Packages Schedule 2 – Enterprise Agreement (Perpetual) ● Perpetual Licensing discount for Enterprise products ● Applies to Standard Microsoft Desktop Packages only Schedule 3 – Select / Select Plus (L&SA) ● Schedule 3 remains unchanged ● Ideal for low volume ad-hoc perpetual licence purchases with the benefits of Software Assurance Schedule 4 – Select / Select Plus (L Only) ● Schedule 4 also remains unchanged ● Ideal for low volume ad-hoc perpetual licence purchases Schedule 5 – Premier Support Services ● Unique set of technical support services from Microsoft: assistance in problem resolution; advice for service planning, risk and health assessments etc.

Public Sector Packages and Role Types Deskless Worker Provides low cost basic access to technology for public sector workers who do not enjoy the benefits today; such as , portal, identity etc. Task Worker Provides entry level productivity tools for people who require some capability or have light usage needs, but enables them to build skills and perhaps contribute more at the IW level later. Information Worker Provides standard productivity tools for people who need to process, collaborate with and manage information, work in teams and make decisions. Knowledge Worker Power users who need the best possible experience to enhance productivity in complex environments and critical business situations. Standard Productivity Package Enterprise Productivity Package Professional Productivity Package Deskless Worker Packages

New ‘Public Sector’ Packages CoreIO Infrastructure (Rich Client) Package Windows Upg with MDOP, CoreCAL, Forefront (optional) CoreIO Infrastructure (Rich Client) Package Windows Upg with MDOP, CoreCAL, Forefront (optional) Standard Productivity Package A basic version of Office to deliver a basic productivity and collaboration experience Standard Productivity Package A basic version of Office to deliver a basic productivity and collaboration experience Enterprise Productivity Package Office Professional Plus + Enterprise CAL for advanced collab, communication, and BI tools Enterprise Productivity Package Office Professional Plus + Enterprise CAL for advanced collab, communication, and BI tools Professional Productivity Package The full Office Professional Plus suite to deliver Enterprise level productivity & collab experience Professional Productivity Package The full Office Professional Plus suite to deliver Enterprise level productivity & collab experience CoreIO Infrastructure (Thin Client) Package VDA for Thin Client with MDOP, CoreCAL, Forefront (optional) CoreIO Infrastructure (Thin Client) Package VDA for Thin Client with MDOP, CoreCAL, Forefront (optional)  Deskless Worker Packages , and SharePoint access for workers without devices Deskless Worker Packages , and SharePoint access for workers without devices Frontend Device Infrastructure Options 100% coverage req’d of qualified desktops Productivity Package Options: a range of Office Suite Clients, collaboration and unified comms Minimum 50% coverage req’d of qualified desktops Low cost Option for non-office based users  

Example – Schedule 1 with PS Packages Could use perpetual licences from previous EA Deskless Worker Packages 100% CoreIO Package coverage CoreIO Rich Client with Forefront CoreIO Rich Client with Forefront CoreIO Thin Client without Forefront CoreIO Thin Client without Forefront Deskless Worker Task Worker Information Worker Knowledge Worker devices 300 devices 500 devices Qualified Desktops Enterprise Productivity Package Professional Productivity Package Minimum achieved with 80% coverage Public Sector Packages are available on Schedule 1 EA Subscription only:

Example – Standard Microsoft Packages 100% Package coverage Deskless Worker Packages Microsoft Enterprise Desktop Microsoft Professional Desktop Deskless Worker Task Worker Information Worker Knowledge Worker Qualified Desktops Minimum achieved with 50% coverage Standard Microsoft Packages available on Schedule 1 EA Subscription and Schedule 2 EA Perpetual Note – component EAs are also available on both Schedules 1 & 2 (e.g. Windows Client only)

Server & Services Package Options All Server and Services Package options are provided as Additional Products in the Server Pool: Deskless Worker Task Worker Information Worker Knowledge Worker Qualified Desktops COREIO Enterprise Productivity Package Professional Productivity Package Deskless Worker Packages Standard Productivity Package Server & Services Packages Back-end Datacentre Servers & Services Service and Service PackageProducts Communications & CollaborationExchange, SharePoint and Lync Server DatabaseSQL Server Online Cloud (Software-as-a-Service)BPOS Online Services Deskless Worker OnlineBPOS Deskless Worker

PSA09 Amendment – In Summary ● NEW: Schedule 1 available now for Enterprise Subscription Agreements ● NEW: Improved Public Sector Packages available now for Enterprise Subscription Agreements with a new minimum of 50% for Office on qualified desktops ● NO CHANGE: Select remains the same and BPOS discounts are available for Public Sector customers ● NO CHANGE: EAP and ECI value proposition and benefits remain the same

PSA09 Amendment – More information ● For more information and guidance contact: ● Your Microsoft Large Account Reseller ● Your Microsoft business manager ● For online assistance contact: ●

Microsoft Public Sector Agreement (PSA09) November 2010 Amendment