RMIT Library Integrated Service Desk Model, with Referral

Integrated Service Desk Model, with Referral Background –6 actual site libraries Swanston Carlton Brunswick Business Bundoora West Bundoora East

Integrated Service Desk Model, with Referral Types of queries at old Reference/Information Desks Over the counter loans reducing, loans reducing in general Qualified Library technicians or equivalent rostered on old Loans Desks

Integrated Service Desk Model, with Referral What is the model?

RMIT University Library5 Entrance Exit  Service/Enquiries Desk Bundoora Campus Library Level 2

Integrated Service Desk Model, with Referral

Bundoora East