Enterprise Business Processes and Reporting (IS 6214) MBS MIMAS 2009 / 2010 Masters in Management Information and Managerial Accounting Systems Fergal Carton Business Information Systems

Course Objective This module aims to provide students with an understanding of enterprise systems and their significance from an accounting perspective. In addition, skills for manipulating data for analysis, presentation and reporting purposes will be taught.

Enterprise Business Processes and Reporting Definition and evaluation of business processes Role of information systems in supporting processes Physical and virtual components of processes Analysis of sales order process and data flows Integration of demand and supply cycles Enterprise integration: benefits and challenges ERP systems and decision support Information types and data collection constraints Importance of real time data in the enterprise The role of business intelligence tools Advanced Excel features for data manipulation Data import, data parsing, data export. Data functions (database, pivot table, formulae, …)

A process is … a systematic series of actions directed to some end: to devise a process for homogenizing milk. a continuous action, operation, or series of changes taking place in a definite manner: the process of decay.

In business, a process is … A sequence of tasks which completes one cycle of any business activity –Manufacturing a product –Selling a product –Purchasing raw material –Creating a Fixed Asset Register –Paying a supplier –Shipping a product –…

To process means … to treat or prepare by some particular process, as in manufacturing. to handle (papers, records, etc.) by systematically organizing them, recording or making notations on them, following up with appropriate action, or the like: to process mail.

A process requires … Someone to carry it out … Some parameters … Some master data … Some communication … Some deadlines …

Sample processes … Registering as a student Buying and using top-up credit for phone Registering as a user for on-line services Getting educated Moving house …

Exercise Pick a business idea Describe customer requirements How these requirements can be met? What processes will the business need? What are the characteristics of a process?

Lecturer contact details Name: Fergal Carton Phone: Office:Room 2.113, ORB University College Cork Coláiste na hOllscoile Corcaigh

Marking scheme A process mapping assignment (Term 1) –Worth 50% A reporting project (Term 2) –Worth 50%

Recommended reading Mary Sumner, 2005, Enterprise Resource Planning, Pearson / Prentice Hall Ellen Monk and Bret Wagner, 2006, Concepts in Enterprise Resource Planning, 2 nd ed, Thomson David L. Olson, 2004, Managerial Issues of Enterprise Resource Planning Systems, McGraw Hill