Contextual Inquiry By: Irvin, Dallas Juan, and Elaine.

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Presentation transcript:

Contextual Inquiry By: Irvin, Dallas Juan, and Elaine

Summary Contextual Inquiry: a type of interview for gathering field data from users. It is usually done by one person speaking to another person to get as much information as possible for later study. Basically, you follow someone around to see what they do and to study their work environment.

How It Works Ask the person for their permission to interview them. Then you visit their work place to observe their work and environment. Then you ask questions about their work and study, etcetera. Some things that you should pay attention to are location, people, culture, and values.

Things to Look For

Pros/Cons Pros There is little interference from outside sources. Great for finding out information you have no idea about. Learn first-hand for what users need. Cons Get false information because subject is bothered. Demands good relationship between subject and interviewer.