Reflective Evaluation Second Workshop, Koebenhavn biat, Flensburg Irina Michel, Wiebke Petersen, Gerald Heidegger

Results of Survey with Practitioners, Participants, Those Responsible, Stakeholders Practitioners and those responsible: The interviews with practicioners and those responsible were carried through in CVT courses in the former east German states and in the north of Germany Participants: Mostly long time unemployed with reduced aid (some forced to) taking part in government make-work projects Stakeholders: Social Partners and Chambers of Commerce and Industry SE-TOOL

Results of Interview with Practicioners Most practitioners stated: Wish to have (more) access to further qualification Would like to have more time for reflection and self-evaluation Would like to have access to a material pool Would like to use different self-evaluation methods Would like to use a self-evaluation tool: -That is Structured well -That is Easy to use -That provides opportunity for cooperation with other practitioners -That offers “ possible solutions“ for difficult teaching and learning situations - That helps to find further qualification possibilities SE-TOOL

Conclusions from the Interview with Practitioners for the Dimensions of the Self- Evaluation (SE)-Tool Most important to practitioners is/ are: Further training and qualification Self-evaluation and reflection Cooperation, networking Exchange of learning and teaching (training) experiences Access to a material pool SE-TOOL

Results of Interview with Participants Most participants told us: –They did not expect that their qualifying themselves in the CVT courses would lead to and result in their reintegration into the labour market –How important it is to them that they have a daily schedule („not sitting around worthlessly“) and „how good it feels to deserve the Hartz V basic jobless benefits“ even though they did not judge their work or qualification results as beeing required by the labour market –They considered feeling comfortable with the people your are working with and the circumstances you are working in as very important –They would appreciate if practitioners could invest extra time and help, even possess „psychological skills“ to carry through individual coaching and job councelling, helping them with daily but also low self-esteem problems SE-TOOL

Conclusions from the Interview with Participants for the Dimensions of the SE-Tool Most important to participants are: → Values and roles → Teaching, training and learning experiences → Recognition and accreditation of skills → (Re-)Integration into society SE-TOOL

Results of Interview with Those Responsible Most of those responsible: Appreciate quality management systems and their monitoring of processes especially for administration issues and processes between intersections Consider auality assurance as a big financial issue: institutions are oblidged to meet quality standards and spend time, effort and in many cases even extra personell beeing responsibe for quality assurance processes Would like to have more time for internal cooperation and regional networking Would appreciate self-evaluation methods to be used in their institution as a extendable and dynamic systems for team processes SE-TOOL

Conclusions from the Interview with Those Responsible for the Dimensions of the SE-Tool Most important for those responsible are: Finances and administration Cooperation and networking Self-evaluation as a basis for team processes SE-TOOL

Results of Interview with Stakeholders Stakeholders state: → Certification ISO 9000ff is not suitable for the educational sector A need for a federal regulation of CVT and reform of CVT laws: -Universal CVT provision and sufficient financing -State wide critera for quality factors -A holistic approach to quality and efficiency development -Reliable access-, accreditation- and certification -Consensus and cooperation between CVT institutions - Labour policy should not only aim at the fast re- integration into the labour market but also at long-time qualification and social integration of unemployed SE-TOOL

Results of Interview with Stakeholders Stakeholders state further: A need for a public report on: -Structures of CVT institutions and their financing -CVT offers -Work conditions in CVT, professional background and further qualification possibilities of actors -Survey on the social selection for the acces to and possibilities of deregulation in CVT SE-TOOL

Conclusions from the Interview with Stakeholders for the Work Areas of the Tool Stakeholders focus their concept of quality development on: → Cooperation and networking → (Reliable) access-, accreditation- and certification → Society and work conditions QASE SE-TOOL

Dimensions of a Self-Evaluation-tool according to the Survey Values and Roles Learning, Teaching (Training) SE-TOOL Self- evaluation and Reflection Collaborative Networks Society and Work Conditions Sociel Integration, Accreditation

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