Chapter One: Scope and Concepts of Marketing Harley Davidson Marketing
Chapter One: Scope and Concepts of Marketing Address the central role of marketing in the 21st Century Define marketing and identify its key concepts. Address the different marketing philosophies and explain them in view of the historical development of marketing. Discuss the scope and elements of the marketing concept
The Importance of Marketing in the Twenty-First Century Economy Some facts: US consumers spend $5 trillion annually on goods and services. Companies annually spend $200 billion on advertising only. More than 30 million Americans work in marketing. Benefits of marketing: Employment and income consumption Infrastructure to provide convenience for customers Economic development
Defining Marketing The process of planning and executing the conception, pricing, promotion and distribution of ideas, goods, and services to create exchanges that satisfy individual and organizational objectives (AMA) Objective of marketing: Satisfy needs, wants, and demand of consumers and businesses Provide value, quality, and satisfaction
Marketing Definition: Satisfying Needs Through Exchange* Exchange Prerequisites* Influenced By Result In 2 or more parties with: ◊ Market ◊ Satisfied ◊ Environment Needs ◊ Unsatisfied Needs ◊ Marketing Mix ◊ Desire and Ability - Product ◊ Communicability - Price ◊ “Products” - Place - Promotion
Marketing Philosophies Historical Context Product/Production Concept Production Era(1870–1930) Selling Concept Sales Era (1930–1950) The Marketing Concept Marketing Concept (1950–) The Societal Marketing Concept
Extending the Scope of Marketing* Advergame by Virgin:name the 74 music bands represented in the crowded image Not-for-Profits Non-traditional (Person, Place, Cause, Event, Interactive, Guerilla, Internal, etc.) Marketing Oneself The Interview Design team transformed NYC locations with Ikea. A sticker attached right below the peephole with the image of a pizza boy plus, of course, the number to call Marketing: I am Product BenettonTalk blog
The Golden Rule is wrong! In sum: The Golden Rule is wrong! “Do unto others as you would have them do unto you.” should be: “Do unto others as they would have you do unto them.”