1 1 Copyrights 2002: Information Frameworks. Naeem Hashmi Enterprise Portal, Business Information Warehouse and the Extraprise Information Factory Naeem Hashmi Chief Technology Officer Information Frameworks Web: Webcast on TechTarget.com May 1, 2002

2 2 Copyrights 2002: Information Frameworks. Naeem Hashmi About the Speaker Founder and CTO of Information Frameworks, an author, speaker and world-renowned expert on emerging eBusiness Intelligence Technologies. Author of the best selling book titled, SAP Business Information Warehouse for SAP. Member of Intelligent ERP magazine's board of editors, is a frequent speaker at IT industry conferences including SAP TechEd, ASUG, Oracle Open World, DCI, The ERP World, and the Data Warehouse Institute. 24+ years of experience in emerging Information Technology research, development, and management, Information Architectures; Enterprise Application Integration e-business; ERP applications; Data Warehousing; Data Mining; CRM; Internet, Object and Client/Server Technologies and Strategic Consulting. - Web Site: Tel: http://infoframeworks.com Naeem Hashmi

3 3 Copyrights 2002: Information Frameworks. Naeem Hashmi Agenda The Extraprise Information Factory – EIF - A Technical Information Architecture for the future Enterprise Applications –Technical Architecture - Layers Two Major Components of EIF –Business Intelligence –Enterprise Portal EIF Implementation Considerations – Performance and Infrastructure Q&A

4 4 Copyrights 2002: Information Frameworks. Naeem Hashmi Agenda The Extraprise Information Factory – EIF - A Technical Information Architecture for the future Enterprise Applications –Technical Architecture - Layers Two Major Components of EIF –Business Intelligence –Enterprise Portal EIF Implementation Considerations – Performance and Infrastructure Q&A

5 5 Copyrights 2002: Information Frameworks. Naeem Hashmi The Extraprise Information Factory-EIF “The Extraprise Information Factory is a Technical Architecture to construct and deploy scalable, extendable, distributable and integrated solutions needed to support business critical applications.” Loosely Coupled Integration Tightly Coupled Integration File Based data/transaction Integration On-demand Integration The Extraprise Information Factory, Webcast, searchSAP.com Jan 8, 2002

6 6 Copyrights 2002: Information Frameworks. Naeem Hashmi Agenda The Extraprise Information Factory – EIF - A Technical Information Architecture for the future Enterprise Applications –Technical Architecture - Layers Two Major Components of EIF –Business Intelligence –Enterprise Portal EIF Implementation Considerations – Performance and Infrastructure Q&A

7 7 Copyrights 2002: Information Frameworks. Naeem Hashmi Business Intelligence Building Blocks Business Intelligence is an umbrella term, introduced by Howard Dresner of the GartnerGroup in 1989 to describe a set of concepts and methodologies to improve decision making in business through the use of facts and fact-based systems. What is Business Intelligence ? Business Intelligence Applications Executive Information Systems Executive Information Systems Decision Support Systems Decision Support Systems Enterprise Information Systems Enterprise Information Systems Management Support Systems Management Support Systems OLAP (On-Line Analytical Processing) OLAP (On-Line Analytical Processing) as well as technologies such as: as well as technologies such as: Data Mining Data Mining Data Visualization Data Visualization Geographic Information Systems Geographic Information Systems Today, Business Intelligence goes beyond traditional definition that includes: Balanced Score Cards Balanced Score Cards Click-Stream Analysis Click-Stream Analysis CRM Analytics CRM Analytics SCM Analytics SCM Analytics Closed-Loop Analytic Closed-Loop Analytic Full-Circle Analytics Full-Circle Analytics

8 8 Copyrights 2002: Information Frameworks. Naeem Hashmi What is SAP Business Intelligence? SAP Business Intelligence consists of the following Solutions: –SAP Business Information Warehouse Data Warehousing Solution –Business Analytics Business Content –Knowledge Warehouse Knowledge Management –Enterprise Portal Information Integration and Delivery +420 InfoCubes +90 ODS Objects Queries

9 9 Copyrights 2002: Information Frameworks. Naeem Hashmi SAP Business Information Warehouse - BW What is SAP BW ? –A complete Data Warehouse Solution. –SAP BW also comes with rich set of pre-defined analytical applications (known as business content) common to all business analytical and reporting needs –Integrated with SAP Business Applications –Analytical Applications platform for other SAP applications Data Extraction Transformation Data Warehouse Reports Data Sources Reporting and Analysis Data Access

10 Copyrights 2002: Information Frameworks. Naeem Hashmi SAP BW – Infrastructure Data Sources Data Management Information Consumers Meta Data Manager OLTP Reporting Business Information Warehouse Server Meta Data Repository Administrator Workbench Administration Scheduling Monitor Data Manager OLAP Processor InfoCubes Operational Data Store Business Document Services Business Document Services Other Data Providers BAPI Staging Engine R/3 OLTP Applications Production Data Extractor Production Data Extractor Non R/3 Production Data Extractor Non R/3 OLTP Applications HUB AND SPOKE SERVICES Customers Suppliers Mobile Workforce Internal Workforce WEB BAPI ODBO

11 Copyrights 2002: Information Frameworks. Naeem Hashmi SAP BW – Data Sourcing DATABASE SERVER APPLICATION SERVER DB Connect

12 Copyrights 2002: Information Frameworks. Naeem Hashmi SAP BW - Information Access InfoCube OLAP ENGINE ODS Object MOLAP Cube 3 rd Party Client Application ODBO Source: “Business Information Warehouse for SAP” by Naeem Hashmi, Prima, 2000 MDX Dataset Query Cubes SAP Enterprise Portal SAP R/3 Non- SAP R/3 BEx DATABASE SERVER ETL/STAGING APPLICATION SERVER

13 Copyrights 2002: Information Frameworks. Naeem Hashmi Enterprise Data Warehouse Performance Assurance Metrics Data Extraction Time Data Scrubbing Time Data Transformation Time Data Load Time Query Response Time Backup/Recovery Time Data Delivery Time Number of Users Query Complexity Network Topology Data Storage Security

14 Copyrights 2002: Information Frameworks. Naeem Hashmi Agenda The Extraprise Information Factory – EIF - A Technical Information Architecture for the future Enterprise Applications –Technical Architecture - Layers Two Major Components of EIF –Business Intelligence –Enterprise Portal EIF Implementation Considerations – Performance and Infrastructure Q&A

15 Copyrights 2002: Information Frameworks. Naeem Hashmi SAP Enterprise Portal What is a portal anyway? –Portal is much more than an Interactive flashy Web Site to publish reports or marketing material –Enterprise Portal is a web based business-critical system Integrated information view and business applications Seamless integration between BI, OLTP and Knowledge Management Systems A collaborative environment Classes of Portals –Information Portals –Functional Portals –Industry Specific Portals –Enterprise Portals

16 Copyrights 2002: Information Frameworks. Naeem Hashmi SAP Enterprise Portal - Characteristics 1.Information Centric 2.Personalization 3.Customization 4.Content Aggregation 5.Collaboration 6.Integration 7.Publishing and Distribution 8.Searching, Indexing 9.Taxonomy and Categorization 10.Security Groupw are CRM.... Business Application SAP Web Portal client Information sources Portal Content Dir BI Unifica- tion KMY! iViewServer Portal Builder User/Role Mgmt Enterprise Portal Solution Source: SAP

17 Copyrights 2002: Information Frameworks. Naeem Hashmi SAP Enterprise Portal - Building Blocks ADMINISTRATION CLIENT (Internet Browsers, Mobile Devices, etc.) INFORMATION SOURCES (Data Warehouses, Analytics, Documents, Web Content, etc.) DEVELOPMENT KNOWLEDGE MANAGEMENT INTEGRATIONSECURITY Content Management Retrieval&Classification Collaboration Unification Engine Unifiers for OLTP, ERP BI Analytics Etc. Unifiers for OLTP, ERP BI Analytics Etc. Content Directories Personalization Customization Roles Services Metadata Personalization Customization Roles Services Metadata LDAP Basic Authentification Corporate LDAP Single Signon Basic Authentification Corporate LDAP Single Signon

18 Copyrights 2002: Information Frameworks. Naeem Hashmi SAP Enterprise Portal Infrastructure Information Sources Information Management Information Consumers External. Content Portal Repository Directory & Security Portal Server Portal Component Servers Search engines Index crawlers Content servers Categorization servers Application /Content integration servers Application servers Data Knowledge Warehouse Web Server Customers Suppliers Mobile Workforce Internal Workforce Internal Content Business Applications

19 Copyrights 2002: Information Frameworks. Naeem Hashmi Enterprise Portal Performance Assurance Metrics Information Acquisition Taxonomy/Grouping Indexing Content Load Time Content Retrieval Backup/Recovery Time Information Aggregation and Integration Number of Users Query Complexity Network Topology Information Storage Roles/Security

20 Copyrights 2002: Information Frameworks. Naeem Hashmi Agenda The Extraprise Information Factory – EIF - A Technical Information Architecture for the future Enterprise Applications –Technical Architecture - Layers Two Major Components of EIF –Business Intelligence –Enterprise Portal EIF Implementation Considerations – Performance and Infrastructure Q&A

21 Copyrights 2002: Information Frameworks. Naeem Hashmi Enterprise Information Management Performance Assurance Metrics Information Acquisition Taxonomy/Grouping Indexing Content Load Time Content Retrieval Backup/Recovery Time Information Aggregation and Integration Number of Users Query Complexity Network Topology Information Storage Roles/Security Data Extraction Time Data Scrubbing Time Data Transformation Time Data Load Time Query Response Time Backup/Recovery Time Data Delivery Time Number of Users Query Complexity Network Topology Data Storage Security Business Intelligence Enterprise Portal

22 Copyrights 2002: Information Frameworks. Naeem Hashmi SAP BW and SAP Enterprise Portal Infrastructure Information Sources Information Management Information Consumers External. Content Portal Repository Directory & Security Portal Server Portal Component Servers Data Knowledge Warehouse Web Server Customers Suppliers Mobile Workforc e Internal Workforc e Inter nal Cont ent Business Applications Meta Data Manager OLTP Reporting Business Information Warehouse Server Meta Data Repository Administrator Workbench Administratio n Scheduling Monitor Data Manager OLAP Processor InfoCubes Operational Data Store Business Document Services Business Document Services Other Data Providers BAPI Staging Engine R/3 OLTP Applications Production Data Extractor Production Data Extractor Non R/3 Production Data Extractor Non R/3 OLTP Applications HUB AND SPOKE SERVICES Customers Suppliers Mobile Workforce WEB BAPI ODBO

23 Copyrights 2002: Information Frameworks. Naeem Hashmi Loosely Coupled Integration Tightly Coupled Integration File Based data/transaction Integration On-demand Integration So Many Components –Servers: Database, Application, Web, Network, Security –Software: Applications, Integration, Analytics, Portals Data Center Readiness –Much easier to prototype solution but how to keep all servers, software components up an running without going through the hoops is a challenge? Availability –Round the Clock –Low Latency Scalability –Large data volumes/users Loads/Analysis/Access Performance –Loads/Analysis/Access EIF Implementation Issues

24 Copyrights 2002: Information Frameworks. Naeem Hashmi Business Intelligence and Enterprise Portal Reduced Components –ERP Centric –Mainframe Centric –Hardware Architecture Data Center Readiness –Data Center Management –Disaster Recovery –Availability Scalability –Large Volumes –Processing –Reduced Network Traffic Loosely Coupled Integration Tightly Coupled Integration File Based data/transaction Integration On-demand Integration EIF Implementation Requires Platform MS Provider (AFD) SMB Server SMB Redir Named Pipes SAP APP SERVER Nt OLE OSF DCE RPC WINSOCK DLL NET BIOS TCP NBT Net BEUI NWN B Link NW Link IP Null Xport NDIS Driver NETWORK ADAPTER DRIVER NETWORK INTERFACE CARD MS Provider (AFD) SMB Server SMB Redir Named Pipes SAP DATA BASE SERVER Nt OLE OSF DCE RPC WINSOCK DLL NET BIOS ES7000 CROSS BAR TCP NBT Net BEUI NWN B Link NW Link IP Null Xport NDIS Driver NETWORK ADAPTER DRIVER NETWORK INTERFACE CARD ES7000 CROSS BAR SAPMNTSAP SOCKETSAPMNTSAP SOCKET One Mainframe - Multiple Personalities A True Windows Based Mainframe ES7000

25 Copyrights 2002: Information Frameworks. Naeem Hashmi Agenda The Extraprise Information Factory – EIF - A Technical Information Architecture for the future Enterprise Applications –Technical Architecture - Layers Two Major Components of EIF –Business Intelligence –Enterprise Portal EIF Implementation Considerations – Performance and Infrastructure Q&A

26 Copyrights 2002: Information Frameworks. Naeem Hashmi Q&A Naeem Hashmi Chief Technology Officer Information Frameworks Web: Tel: SAP Enterprise Portal, SAP Business Information Warehouse and the Extraprise Information Factory This presentation is also available at