Blurbs The Wiki All About You

The Need  Express oneself  Learn more about a friend or acquaintance  Organize information  Express oneself  Learn more about a friend or acquaintance  Organize information

…and other important points from the contextual inquiry  Preference of profile over canvas pages  Desire to explore without installing app  Preference of profile over canvas pages  Desire to explore without installing app

The Solution  A wiki for every Facebook user  Request Functionality  Searchable  A wiki for every Facebook user  Request Functionality  Searchable

Demonstration

Implementation  Apache / PHP / MySQL technology stack provided by inst and the CS160 staff  About 50% profile, 50% canvas  FBJS AJAX for Dynamic Profile Box  Relatively simple DB Schema  Blurbs table  Requests table  Apache / PHP / MySQL technology stack provided by inst and the CS160 staff  About 50% profile, 50% canvas  FBJS AJAX for Dynamic Profile Box  Relatively simple DB Schema  Blurbs table  Requests table

Architecture Diagram Blurbs Profile Box Requests Tab (on someone else’s profile) Recent Blurbs Tab Contribute Tab Search Tab Blurbs Canvas Edit Blurb Page View Blurb Page Specific User’s Blurbs Page Search Page Requests Tab (on own profile) Database All Friends’ Blurbs Page BlurbsRequests

Usability Study: Methodology  4 Users  Think Aloud Protocol  Training Task  6 Real Tasks  Questionnaire  Semi-structured Interview  4 Users  Think Aloud Protocol  Training Task  6 Real Tasks  Questionnaire  Semi-structured Interview

Usability Study: Qualitative Data  Positive  All users found the profile box aesthetically pleasing  All users felt the process to handle a pending request is clear  Negative  None of the users could accurately describe the purpose of the application  2 out of 4 users commented instead of editing  3 out of 4 users did not think to make a request  Positive  All users found the profile box aesthetically pleasing  All users felt the process to handle a pending request is clear  Negative  None of the users could accurately describe the purpose of the application  2 out of 4 users commented instead of editing  3 out of 4 users did not think to make a request

Usability Study: Quantitative Data Clarity of:Average Score (out of 6) Purpose of Application3 Recent Blurbs Tab5 Requests Tab5.25 Contribute Tab5.75 Search Tab 5.25

Usability Study: Conclusions  Positive:  Employing Facebook conventions pleases users  Prominent text and links aid task completion  Negative:  Purpose needs clarification  Collaborative nature of the application is not conveyed well  The context in which to submit a request is not apparent  Positive:  Employing Facebook conventions pleases users  Prominent text and links aid task completion  Negative:  Purpose needs clarification  Collaborative nature of the application is not conveyed well  The context in which to submit a request is not apparent

Usability Study: Design Changes  Make explanation text in profile box more prominent  Make “Edit Blurb” link more prominent  Make suggestion to request more prominent  Make explanation text in profile box more prominent  Make “Edit Blurb” link more prominent  Make suggestion to request more prominent

Future Work  Implement design changes brought to light by usability study  Add originally planned features that didn’t make it into the prototype  Privacy Settings  Revision control  Photos  Viral Aspect  Implement design changes brought to light by usability study  Add originally planned features that didn’t make it into the prototype  Privacy Settings  Revision control  Photos  Viral Aspect

Questions