Introduction OS652 Strategic HR Management S. Fisher September 24, 2004

Agenda Introductions Discussion about expectations Syllabus and schedule HR goals and stakeholders

Why an HR class? A few quotes to consider … “ They were successful because they had the knack for hiring the right people for the right jobs and motivating, appraising, and developing them. ” (Dessler, p. 2) “ We don ’ t need a new performance appraisal system. Good managers can do performance appraisal on a cocktail napkin. ”

In pairs, discuss the following questions What do you expect/hope to learn in this class? How do you think you will use the material from this class in your future career?

Syllabus Approach to the class Performance evaluation – “ Updating ” presentation – Take home exams – Individual paper and presentation – Participation

My web site Materials for classes are posted Syllabus, class notes, etc.

What is the HR function? What are the goals of HRM? Who is responsible for fulfilling these goals?

HR Stakeholders HR is responsible to many different stakeholders – Management – Employees – Unions – Regulatory agencies (for example, EEOC) – Shareholders Must balance needs/desires of multiple stakeholders

Case Discussion Read Toyota article What is causing Toyota ’ s quality problems? Are these problems that can be addressed by HR? If so, how?

For next class Read Chapter 1 and Chapter 2 pages – How is the strategic approach to HR different from the functional or transactional approach? – How do HR and firm strategy connect? Select top 3 dates/topics for the “ updating ” presentation (see website for list)