1 Usability Testing Roles CSSE 376 Software Quality Assurance Rose-Hulman Institute of Technology April 23, 2006

2 Outline Roles in Usability Testing Responsibilities with Human Subjects Demonstrations

3 Roles in Usability Testing Logger/Timer  record events, errors  record times of events Test Monitor  interacts with participants  supervises test and reports results Video Recorder Participants (subjects)

4 Monitor Problems to Avoid Leading rather than enabling Too involved with data collection Acting too knowledgeable Not relating well to participant

5 Responsibility Minimal Risk  do not place subject at risk of physical or mental harm  do not cause too much stress Informed Consent  should be voluntary participation  get agreement about videotaping  explain purpose of experiment

6 Demonstrations