Operational Auditing--Spring 200812-1 Auditor Follow-up Role n Timely review n Share the results n Respect auditee’s input n Minimize auditee interference.

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Presentation transcript:

Operational Auditing--Spring Auditor Follow-up Role n Timely review n Share the results n Respect auditee’s input n Minimize auditee interference n Emphasize preventative cost of quality

Operational Auditing--Spring Auditor Follow-up Sequence n Read auditee’s response n Discuss response with auditee n Conduct on-site reviews n Reassess the risk n Report

Operational Auditing--Spring Win-win Considerations n Do not force preferences n Focus on the what not the how n Avoid operations abandonment n Know when to hold them and when to fold them n Never attack individuals n Resolve verbally first

Operational Auditing--Spring Audit Evaluation n General description n What worked n What did not work n Recommendations