The Five Key Elements of Enterprise Services Architecture Eric Wei SAP Platinum Consultant Coworker - NJ Computer Professionals Society

Time for Change: IT is Entering its Third Market Area Enterprise services architecture is more than Web services An enterprise services platform for business process innovation emerges A huge ecosystem develops around it Enterprise Services Architecture Three-Tier Client/ Server Main- frame

Enterprise Services Architecture Business Value Drives Service Enablement Generation Level of Service Enablement 80% 75% 40% 40% 20% 2004 2005 2006 Process Efficiency (B2B) User Productivity Deployment Flexibility

ARCHITECTURE FOR CHANGE The 5 Key Elements of Enterprise Services Architecture I would like to start this presentation with an executive’s view to growth – the overall objective of every business. We’ll look at extremely successful companies and their winning strategies for long term growth and success.

Five Key Elements of Enterprise Services Architecture PEOPLE PRODUCTIVITY ANALYTICS/REPORTING SERVICE COMPOSITION SAP NetWeaver Enterprise Services Repository SERVICE ENABLEMENT SAP’s Enterprise Services Partner Services Business Objects, Components, and Engines Bus. Partner Legacy LIFE-CYCLE MGMT

Enterprise Services Repository First Key Element of Enterprise Services Architecture: Service Enablement SAP NetWeaver Enterprise Services Repository SERVICE ENABLEMENT SAP’s Enterprise Services Partner Services Business Objects, Components, and Engines Bus. Partner Legacy

Situation Today: Multiple Application Databases & Proprietary APIs Build composite applica- tions ? Database integration + proprietary techniques for cross-DB integration ERP (Supplier) CRM (Supplier) SRM (internal) ERP (internal) CRM (internal) SRM (Buyer) ? ? ? Build connectors to systems Change processes Build connectors from systems

What Is Needed: A Services-Enabled Business Process Platform User Interfaces Openness Transparent unlimited access Unified cross-system Integration Model Extensibility of services Standardization of services Composite Applications SAP NetWeaver Common Enterprise Services Architecture Services Repository with Business Content Common Enterprise Services Architecture Service Patterns for All Platform Objects Business Objects, Components, and Engines

Second Key Element of Enterprise Services Architecture: People Productivity SAP NetWeaver

Situation Today: People Work as Human Integrators Purchaser Production Planner Accountant People as “Human Integrators” “Hard-Wired” Enterprise Applications ERP (Supplier) CRM (Supplier) SRM (internal) ERP (internal) CRM (internal) SRM (Buyer)

An Example of a Portal Workcenter

Third Key Element of Enterprise Services Architecture: Analytics/Reporting SAP NetWeaver

Situation Today: Inside Information Only for Specialists Information Flow Broken Sales Representatives Marketing Specialist Transactional Users Data Analysts Hidden Process Integration ERP (Supplier) CRM (Supplier) SRM (internal) ERP (internal) CRM (internal) SRM (Buyer)

What Is Needed: Embedded Analytics Seamless integration of transactional and analytical content Unified modeling environment for business users and developers High performance use of BI People Productivity Analytics/Reporting Service Composition SAP NetWeaver Business Intelligence for People Empowerment Information first approach Push principle Speed and flexibility On-the-fly analytical insight Business Objects, Components, and Engines

Enterprise Services Architecture Information Integration - Examples Last data refresh: 26.05.2004 17:26:24 from user: PZENCKE

Fourth Key Element of Enterprise Services Architecture: Service Composition SAP NetWeaver

Situation Today: Coded One-to-One Process Integration Transaction Transaction Transaction Transaction Transaction Transactions Within Application Silos Rigid Processes, One-to-One Integrated by Coding CRM (Supplier) SRM (internal) ERP (internal) CRM (internal) SRM (Buyer)

What Is Needed: A Common Application Life-Cycle Management User Interfaces Lower TCO Deployment management Cross-solution configuration management Operations and support services Cross-system application change management Composite Applications SAP NetWeaver Solution landscape management Common change management always on – never seen Business Objects, Components, and Engines LIFE-CYCLE MGMT