JUDGES MEETING 1

Judges Meeting The Judges Meeting –Each Team will be assigned a date and time. Each Senior Examiner will be expected to present their process and findings in a standard format presentation. The Senior Examiner may appear in person, or by telephone (the presentation will be run for them at the Judges Meeting site). –The Support Senior, and/or SIT are welcome and encouraged to sit in as a learning experience. –Senior travel expenses are not reimbursed. 2

Judges Meeting Presentation (Format Example) 3

Application Name and Number 4

Examination Team 5

Examination Process Issues Anything that happened during the pre-Site Visit Examination Process that was out of the ordinary, or a process issue that should be brought to the attention of the Judges 6

Site Visit Process Issues Any special challenges, process upsets, or anything that occurred during (or after) the Site Visit that was or potentially was a problem, or any issue that should be brought to the attention of the Judges 7

Applicant Overview & Key Factors- SAMPLE Large Manufacturing operation facility located in San Diego 2,200 employees 15 major product lines Serve the west coast widget market $37 million annual budget Three market segments (educational, government, and industrial widgets) 1,200 suppliers Regulated by EPA, OSHA, and FDA 8

Applicant Key Role Model Behaviors- SAMPLE Senior Leadership Process Management Community Involvement Training 9

Applicant Key Opportunities for Improvement- SAMPLE Extent of deployment: not across all sites as appropriate Several practices but not always overall systematic approach Collecting lots of data, but no systematic approach to using results for evaluating performance and improvement 10

Site Visit Length of Site Visit (time actually on site) If multiple sites, those visited and the basis for their selection Approaches used to evaluate sites not visited Approximate number of employees interviewed (categories, shifts, etc.) –Interviews with Leadership and other significant individuals/teams Other relevant information affecting the site visit 11

Major Site Visit Issues Going to Site Visit- Sample Absence of results Absence of action plans: “available on site” Verify extent of deployment across all sites as appropriate Verify systematic approach to improvements 12

Major Site Visit Findings- Sample Substantial competitive comparative data is lacking Scores were reduced in many data areas, due to the lack of competitive data Validated the deployment of refined Business and Support Processes 13

Site Visit Scoring Changes 14 Items that changed a Score Band.

Score History Stage 1, Individual Examiner Average Score = 538 Stage 2, Consensus Score = 554 Stage 3, Site Visit Final Score = 572 Score Range = 551 – 650 Team Award Recommendation = Silver 15

Examination Process Strengths Examination Process Strengths in general or specific process strengths. Processes that worked unusually well in this examination. 16

Examination Process OFIs Opportunities where the Examination Process in general could be improved. Something that happened in this particular examination process that could have been handled better. 17

WRAP UP Questions? Comments? 18

Thank You! 19