Presented by: Clifford Roberts – ACT! Sales Engineer ACT! Corporate Sales ACT! 2010 version12.0 Product Overview
ACT! 2010 Summary Close Deals Fast Get the Ultramodern Look! Know Social Media Integration Market End-to-End E- marketing Sell Customizable Opportunities & New Dashboards/Reports
ACT! 2010: Research In Product Surveys for ACT! −More than 8,000 customer comments! ACT! Win/Loss Survey Call Downs Competitive analysis CAB Surveys and Focus Groups ACC Surveys and Focus Groups ACT! 2010 Enhancement Study Comparative User Testing >10,000 Users and ACCs were touched for research!
Easier than the Competition! Slide Average Task Time (seconds) Maximizer Enterprise v10 Productivity Rating ACT! 2010 QuickBooks Customer Manager v2.5 Outlook Business Contact Manager for Outlook 2007 v3.0 Microsoft Dynamics CRM v4.0 Salesforce v9 (Spring) Based on results of Keystroke Level Modeling Study conducted by Sage May 2009
Easier than the Competition! Slide Score Industry Average 66.2 System Usability Scale (SUS) ACT! Results of usability study where users rate their overall experience with software by responding to 10 questions rating their perception of the application’s ease of use
Why ACT! 2010? Know. Market. Sell. Newly Designed Look and Feel Social Media Integration End-to-End E-marketing Customizable Opportunities New Dashboards and Reports Compatibility iCalendar and vCard Corporate Implementation Benefits
Modern Look and Feel
Social Media Integration
More Reports and New View
New Dashboards
Windows Live Calendar Microsoft Outlook Apple iCal Lotus Notes Compatibility with iCalendar and vCard
ACT! E-marketing Slide 12
End to End E-marketing
Generate Actionable Demand Marketing Survey and Web Forms Drip Marketing
Close Deals Fast Marketing Results Call List sorts campaign recipients according to results Rank and Fields see the data you want to see Contact Summary next activity, last history, last note E-marketing History view history of all campaigns E-marketing Tips learn more about the service
Customizable Opportunities
Database Synchronization Centralize customer information securely for increased team efficiencies. Database synchronization is based on a query for the utmost accuracy.
Slide 18 Deployment Windows/Web/PDA
Link your ACT! Calendar, Contact, and To-Do information, Notes, and History items to Palm OS or Pocket PC devices so you have critical customer data with you all the time – whether in the office or on-the- go! Mobile Access Access information on the go with Palm OS ® or Pocket PC handheld devices. (Yes, ACT! links to the iPhone or Blackberry too.)
Deployment Options
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