© 2008 WebEx Communications, Inc. All rights reserved.Cisco ConfidentialPresentation_ID Cisco WebEx ® Meeting Center Customer Facing PPT Updated May 2009

2 © 2008 WebEx Communications, Inc. All rights reserved.Cisco ConfidentialPresentation_ID Agenda  Market Landscape  Why Cisco WebEx ®  Key Features of Cisco WebEx Meeting Center

3 © 2008 WebEx Communications, Inc. All rights reserved.Cisco ConfidentialPresentation_ID Evolving Market Landscape  Trend toward globalization  Accelerated pace of business  Convergence of collaborative online technologies  Expanding network of knowledge workers  Expense of doing business in today’s economy  Need to reduce barriers (geographical, organizational, time)

4 © 2008 WebEx Communications, Inc. All rights reserved.Cisco ConfidentialPresentation_ID Project Kickoff PRD Complete Checkpoint Meeting Beta Available Product Delivered © 2008 WebEx Communications, Inc. All rights reserved.Cisco ConfidentialPresentation_ID Gain Advantages by Optimizing Collaboration

5 © 2008 WebEx Communications, Inc. All rights reserved.Cisco ConfidentialPresentation_ID© 2008 WebEx Communications, Inc. All rights reserved.Cisco ConfidentialPresentation_ID Accelerate Results, Increase Your Success Project Kickoff PRD Complete Checkpoint Meeting Beta Available Product Delivered Even modest improvements have big impacts

6 © 2008 WebEx Communications, Inc. All rights reserved.Cisco ConfidentialPresentation_ID Why Cisco WebEx ® ? Cisco WebEx ® solutions are the global leader in on-demand applications for collaborative business on the web ReachSpeedCost-Effectiveness

7 © 2008 WebEx Communications, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 3,000, ,000 10,000,000 participants in WebEx ® meetings every month registered users WebEx® meetings on average day

8 © 2008 WebEx Communications, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 90% of the Fortune 500 use WebEx ®

9 © 2008 WebEx Communications, Inc. All rights reserved.Cisco ConfidentialPresentation_ID Cisco WebEx ® is the Market Share Leader for Global On-demand Web Conferencing Cisco WebEx ® leads the market Microsoft 18.4% Citrix Online 8.8% Others 12.0% Source: Frost & Sullivan, World Web Conferencing Services Market, July 2008 Cisco WebEx 51.9% Genesys Conferencing 4.7% Netviewer 4.2% 52% Market share

10 © 2008 WebEx Communications, Inc. All rights reserved.Cisco ConfidentialPresentation_ID Cisco WebEx ® Collaboration Cloud  Software as a Service on the Cisco Intelligent Network  Eight globally-linked data centers  99.99%+ availability with full hot-site redundancy  Global access and peering  Multi-layered security management  Audit against ISO and stringent SAS70 Type II standards and other third-party security reports Intelligent, Secure, Reliable, and Scalable Global Delivery

11 © 2008 WebEx Communications, Inc. All rights reserved.Cisco ConfidentialPresentation_ID Peace of Mind Your Cisco WebEx ® Meeting is Safe, Secure, and Seamless Most secure 128-bit SSL and 256-bit AES encryption, and audited against ISO standards with compliance details in a SAS 70 Type II and other third-party security reports Most reliable 99.99% uptime with automatic failover to hot backup sites Best performing Cisco WebEx ® Collaboration Cloud designed for real- time collaboration with global data centers to deliver world-class performance Global compatibility Ten languages and cross-platform support Simple setup Browser-based and firewall friendly

12 © 2008 WebEx Communications, Inc. All rights reserved.Cisco ConfidentialPresentation_ID Crossing Platform Boundaries

13 © 2008 WebEx Communications, Inc. All rights reserved.Cisco ConfidentialPresentation_ID Cisco WebEx ® is Available in Multiple Languages Spanish French English Japanese Korean Swedish ItalianPortuguese Chinese (Simplified and Traditional) German New!

14 © 2008 WebEx Communications, Inc. All rights reserved.Cisco ConfidentialPresentation_ID What is Cisco WebEx ® Meeting Center? Award-winning flagship product Simulates traditional meeting Provides global reach Data, video and voice interaction Works across firewalls and platforms Software as a service (SaaS) Cisco WebEx ® Collaboration Cloud

15 © 2008 WebEx Communications, Inc. All rights reserved.Cisco ConfidentialPresentation_ID Cisco WebEx ® Meeting Center Basic Features Presenting documents Applications and Desktop Sharing Whiteboard Annotation Scalable capacity Deliver high-impact, media-rich content Make live changes Demonstrate live navigation Replicate a dynamic, collaborative conference room Scale up or down without sacrificing the meeting experience Concise and clear communication

16 © 2008 WebEx Communications, Inc. All rights reserved.Cisco ConfidentialPresentation_ID Cisco WebEx ® Productivity Tools for Windows  Instantly start and schedule meetings, and invite participants Start meetings in 15 seconds or less with Cisco WebEx ® One-Click Schedule meetings right from your Microsoft Outlook or Lotus Notes calendar  Automatic installation and seamless integration Select applications can also be installed by site administrators or customers

17 © 2008 WebEx Communications, Inc. All rights reserved.Cisco ConfidentialPresentation_ID Cisco WebEx ® Audio Attendees in over 200 countries can communicate in real time  Enhanced by choice Teleconference –Over regular phone network –Using regular telephone Integrated Voice Over IP (Internet Protocol) –Audio communication through computer and internet connection Mixed Mode Audio –Combines the power of both teleconference and VOIP into one  Start to finish—a fully integrated experience Self service with a single schedule Online meetings with integrated audio Global coverage Customer Business Value Single-provider convenience One bill One contact point Many options Competitive pricing

18 © 2008 WebEx Communications, Inc. All rights reserved.Cisco ConfidentialPresentation_ID Unified MeetingPlace With Cisco WebEx ® On-premises Audio for Cisco WebEx Meeting Center Simple Savings Flexible Deployment Options Integrated setup and attend Single sign-on across solutions Integrated in-session experience Leverage internal VoIP architecture Reduce voice conferencing toll and services fees Option #1: Unified MeetingPlace setup & attend Option #2: Cisco WebEx ® setup & attend Combine on-premises voice for cost savings with on- demand Web for global reach and deployment ease

19 © 2008 WebEx Communications, Inc. All rights reserved.Cisco ConfidentialPresentation_ID Cisco WebEx ® Integrated Video  Face-to-face interaction In real time From remote locations  Convenient and user friendly Fast and easy setup Automatic configuration Simple controls High capacity Display flexibility Customer Business Value Enhances meetings requiring face-to-face interaction

20 © 2008 WebEx Communications, Inc. All rights reserved.Cisco ConfidentialPresentation_ID Cisco WebEx ® Meeting Center on iPhone  Native client for Apple iPhone  Integrated audio and web conferencing on 3G or WiFi  Attend a scheduled meeting on the iPhone  View presentations, applications and desktops with live annotations  View and chat with attendees Available Now with WBS26 and WBS27

21 © 2008 WebEx Communications, Inc. All rights reserved.Cisco ConfidentialPresentation_ID Cisco WebEx ® Meeting Center Browser Client  Browser based access to meetings  Integrated audio and web conferencing on 3G or WiFi Also supports integrated data on WiFi and audio on 2G  Attend scheduled meetings  View presentations, applications and desktops with live annotations  Supported OS: BlackBerry, Nokia S60, Windows Mobile  Tested Smartphones: BlackBerry Bold, Curve 8900, Storm in EMEA, Nokia E71, E75 and more… Available CYQ with WBS27

22 © 2008 WebEx Communications, Inc. All rights reserved.Cisco ConfidentialPresentation_ID Cisco WebEx ® Network Based Recording Network-Based Recording Recorded and saved to network Network-Based Recording Accessed and played on network Play back many timesEdit recordingRecord one time

23 © 2008 WebEx Communications, Inc. All rights reserved.Cisco ConfidentialPresentation_ID Enterprise Policy Management Cisco WebEx ® Site Administration allows IT to enforce security policies at all levels COMPANY-WIDE POLICY MANAGEMENT Restrict Site Access Host & Attendee Privileges Enable/Disable Features Individual Group Enterprise

24 © 2008 WebEx Communications, Inc. All rights reserved.Cisco ConfidentialPresentation_ID Cisco Unified IP Phone Integration  Improve productivity by easily adding web collaboration to phone calls  Extend the value of Cisco WebEx ® and Cisco Unified Communications investments  Single click connect to Cisco WebEx meetings from Unified IP phone Cisco WebEx Meeting Center, Cisco WebEx Training Center, Release 27  Connect up to 10 people (voice and data)  Built on Unified Application Environment, Unified Communications Manager, WebEx Productivity Tools

25 © 2008 WebEx Communications, Inc. All rights reserved.Cisco ConfidentialPresentation_ID Cisco Unified Videoconferencing  Display video systems in Cisco WebEx ® Meeting Center Any device that can connect to Unified Videoconferencing PCs and video devices in the same meeting Video clients, SD & HD room systems, Cisco TelePresence (requires CTMS) Standards-based video—H.323, SIP, SCCP  Extend video to remote and external users  Increases viewable participants to 16 and adds advanced video layouts and control  Cisco WebEx Meeting Center, Release 27  Cisco Unified Videoconferencing 5.6+ Enhances meetings requiring face-to-face interaction

26 © 2008 WebEx Communications, Inc. All rights reserved.Cisco ConfidentialPresentation_ID Enables organizations to collaborate… Cisco WebEx ® Meeting Center Benefits everyone… Easy to use Saves money Increases productivity New opportunities Across boundaries Across time Across geographies

27 © 2008 WebEx Communications, Inc. All rights reserved.Cisco ConfidentialPresentation_ID Interact Conduct Share Collaborate Maximize Extend Key Takeaways With anyone, anywhere, anytime on any device Business more efficiently Applications, presentations and documents With anyone around the world Resources by reducing travel Business model over the web

28 © 2008 WebEx Communications, Inc. All rights reserved.Cisco ConfidentialPresentation_ID