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Quick Review Case Study in Textbook  Research Methodology  Objectives and Benefits of SISP  “Concerns” or Unsuccessful Features of SISP  Shift in Focus  SISP Approaches  Approaches vs. 3 Conditions of Success  Qualitative Measure  The Best Approach Case Study Conclusion Discussion / Questions 2

Quick Review Case Study in Textbook  Research Methodology  Objectives and Benefits of SISP  “Concerns” or Unsuccessful Features of SISP  Shift in Focus  SISP Approaches  Approaches vs. 3 Conditions of Success  Qualitative Measure  The Best Approach Case Study Conclusion Discussion / Questions 3

Lederer and Sethi (1988) defined SISP as … “ the process of deciding the objectives for organizational computing and identifying potential computer applications which the organization should implement” 4

SISP involves:  Aligning Investment in IS with Business Goals  Exploiting IT for Competitive Advantage  Directing Efficient & Effective Management of IS Resources  Developing Technology Policies and Architectures 5

Quick Review Case Study in Textbook  Research Methodology  Objectives and Benefits of SISP  “Concerns” or Unsuccessful Features of SISP  Shift in Focus  SISP Approaches  Approaches vs. 3 Conditions of Success  Qualitative Measure  The Best Approach Case Study Conclusion Discussion / Questions 6

Goal: To discover the intents, outcomes and experiences of SISP efforts 2-Stage Survey -  Stage 1: Examined case histories of six companies previously studied  Stage 2: In-depth interviews w/ 3 stakeholders from each co. (total of 63 execs. interviewed) : 1.IS Director or IS Strategic Planner: Suggest what can be achieved technically 2. CEO or General Manager: Set direction and policies 3.Senior Line or User Manager: Contribute application ideas or make system requests 7

Quick Review Case Study in Textbook  Research Methodology  Objectives and Benefits of SISP  “Concerns” or Unsuccessful Features of SISP  Shift in Focus  SISP Approaches  Approaches vs. 3 Conditions of Success  Qualitative Measure  The Best Approach Case Study Conclusion Discussion / Questions 8

Respondents asked to state their firms’ current objectives of SISP 9

Quick Review Case Study in Textbook  Research Methodology  Objectives and Benefits of SISP  “Concerns” or Unsuccessful Features of SISP  Shift in Focus  SISP Approaches  Approaches vs. 3 Conditions of Success  Qualitative Measure  The Best Approach Case Study Conclusion Discussion / Questions 10

Top 5 of the 65 features contributing to dissatisfaction a.k.a. ‘Concerns’ Respondents asked in what ways SISP has been unsuccessful The 65 ‘Concerns’ were examined and two patterns emerged Could be grouped almost equally into three distinct categories:  Method  Process  Implementation Concerns could be grouped among the three Stakeholders:  IS Directors  General Managers  User Managers 11

Quick Review Case Study in Textbook  Research Methodology  Objectives and Benefits of SISP  “Concerns” or Unsuccessful Features of SISP  Shift in Focus  SISP Approaches  Approaches vs. 3 Conditions of Success  Qualitative Measure  The Best Approach Case Study Conclusion Discussion / Questions 12

Prompted by the list of concerns and narrative histories of planning-related events, the focus of the study shifted and the object of analysis became the SISP approach. When members of an organization describe how decisions on IS strategy are initiated and made, a coherent picture is gradually painted where the underpinning philosophy, emphasis, and influences stand out... …an approach is identified 13

Quick Review Case Study in Textbook  Research Methodology  Objectives and Benefits of SISP  “Concerns” or Unsuccessful Features of SISP  Shift in Focus  SISP Approaches  Approaches vs. 3 Conditions of Success  Qualitative Measure  The Best Approach Case Study Conclusion Discussion / Questions 14

Business-LedMethod-Driven AdministrativeTechnological Organizational 15

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Quick Review Case Study in Textbook  Research Methodology  Objectives and Benefits of SISP  “Concerns” or Unsuccessful Features of SISP  Shift in Focus  SISP Approaches  Approaches vs. 3 Conditions of Success  Qualitative Measure  The Best Approach Case Study Conclusion Discussion / Questions 17

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19 SISP MethodProcess Implementation Business-Led approachMethod-driven approachAdministrative approachTechnological approachOrganizational approach

Quick Review Case Study in Textbook  Research Methodology  Objectives and Benefits of SISP  “Concerns” or Unsuccessful Features of SISP  Shift in Focus  SISP Approaches  Approaches vs. 3 Conditions of Success  Qualitative Measure  The Best Approach Case Study Conclusion Discussion / Questions 20

1. Success: 2. Concerns: Most intensive approach in terms of technique earned highest score, perhaps because it represents what respondents thought an IS planning methodology should look like. Lacks formal methodologies; earned lowest score Least concerns total 21

3. Competitive Advantage: Most themes pursued were perceived to have produced a competitive advantage 22

Quick Review Case Study in Textbook  Research Methodology  Objectives and Benefits of SISP  “Concerns” or Unsuccessful Features of SISP  Shift in Focus  SISP Approaches  Approaches vs. 3 Conditions of Success  Qualitative Measure  The Best Approach Case Study Conclusion Discussion / Questions 23

Organizational Approach is substantially superior, hence the best SISP approach Based on quantitative and qualitative evidence Least formal and least structured Organizational Approach is substantially superior, hence the best SISP approach Based on quantitative and qualitative evidence Least formal and least structured 24

Quick Review Case Study in Textbook  Research Methodology  Objectives and Benefits of SISP  “Concerns” or Unsuccessful Features of SISP  Shift in Focus  SISP Approaches  Approaches vs. 3 Conditions of Success  Qualitative Measure  The Best Approach Case Study Conclusion Discussion / Questions 25

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Four Implementation Stages: 1)Analysis of business environment 2)Analysis of IT environment 3)Development of IT Strategy 4)Development of implementation plan. This questionnaire investigation focuses on 5 Shanghai key universities in Yangpu District. The respondents consist of 1)Superintendents 2)Staff of the network departments in schools The questionnaire consist of two sections Section A : to acquire basic background information of the universities Section B : to investigate the perception of the respondents towards the importance of SISP tasks 27

1. Analysis of business environment 28

2. Analysis of IT environment 29

30 3. Development of IT Strategy

31 3. Develop implementation plan

Quick Review Case Study in Textbook  Research Methodology  Objectives and Benefits of SISP  “Concerns” or Unsuccessful Features of SISP  Shift in Focus  SISP Approaches  Approaches vs. 3 Conditions of Success  Qualitative Measure  The Best Approach Case Study Conclusion Discussion / Questions 32

The problems of SISP implementation are: 1)Lack of sufficient financial, material and human resource support 2)No training plan for IT development 3)Difficulty in securing top management commitment 4)No analysis of IT department strengths/ weaknesses 5)No analysis of technology environment * Resolution and participation from top management are crucial for the successful implementation of SISP 33

Quick Review Case Study in Textbook  Research Methodology  Objectives and Benefits of SISP  “Concerns” or Unsuccessful Features of SISP  Shift in Focus  SISP Approaches  Approaches vs. 3 Conditions of Success  Qualitative Measure  The Best Approach Case Study Conclusion Discussion / Questions 34

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