Kyoto Nagoya Tokyo Osaka Virtual GIE JAPAN Mt. Fuji Sushi Geisha Sumo Japan Chapel Hill

Pre Departure Class 1.Regional Facts 2. Japanese People 3. Japanese Society 4. Business Etiquette RegionAgendaJapaneseSocietyEtiquette

Location RegionAgendaJapaneseSocietyManner Most of Japanese regions have four seasons

Japan and neighbors RegionAgendaJapaneseSocietyManner ● South Korea China Tokyo Russia Japan North Korea

Demographic RegionAgendaJapaneseSocietyManner Source: National Census Half of the Japanese live in three major metropolitan areas NY LA Chicago Tokyo Osaka/ Kyoto Nagoya Other 50% (millions)

Who lives in Japan? RegionAgendaJapaneseSocietyManner Source: CIA The World Factbook Ethnic groups breakdown

Resources/ Industry RegionAgendaJapaneseSocietyManner Manufacturing companies have developed, especially in Electronics Automobile Invested in technologyNatural resources: negligible Import Oil, Coal, and others

Characteristics of the Japanese RegionAgendaJapaneseSocietyEtiquette “Collectivist culture, Long-Term Orientation, Uncertainty Avoidance” Source: Hofstede (1993) “Cultural Dimensions ” (Hofstede)

Japanese Society 1 Average life expectancy – Male: 78, Female: 85 ( U.S Male:74, Female:79) Aging population and declining birthrate – escalating the load on the social security system – dampening economic activity RegionAgenda Japanese Society Etiquette

Japanese Society 2 Seniority system Lifetime employment Nomi-nication : Nomi=Drink ( Communication over drink ) RegionAgenda Japanese Society Etiquette

Japanese Business Etiquette RegionAgendaJapaneseSocietyEtiquette

Weird? Why? Japanese Hierarchy -age & status Non-verbal communication -spoken words ＜ non verbal messages RegionAgendaJapaneseSocietyEtiquette

Tip on Business Etiquette ‘Show’ your respect! RegionAgendaJapaneseSocietyEtiquette

RegionAgendaJapaneseSocietyEtiquette Example 1 Bowing 15 degree bow 30 degree bow45 degree bow Howdy! The deeper you bow, the more respect you can show Nice to see you! I apologize for……

Example 2 Seating position RegionAgendaJapaneseSocietyEtiquette If you visit client with your boss, you should sit…… Car You Elevator Cafe 1 D 2 You Door 1 You Meeting Room 2

Let’s practice Business Card Exchange! M ission: Give a good impression to Mr. Yamada (President of Toyota) RegionAgendaJapaneseSocietyEtiquette

Three Steps for Success Step 1: Exchange cards with two hands Step2: Bow at 30 degree and sit down Step 3: Say something about the person or company (Something flattering about him is preferable) RegionAgendaJapaneseSocietyEtiquette