© 2007 Northern Trust Corporation northerntrust.com The Northern Experience A C C E S S. E X P E R T I S E. S E R V I C E. Nirup Krishnamurthy Chief Technology Officer September 11, 2007 Migration of Technology Innovations from the Institutional to Personal Market

2 The Northern Experience A C C E S S. E X P E R T I S E. S E R V I C E. Agenda Northern Trust’s Technology Foundation Evolution of Institutional Products & Services for Personal Clients Next Generation Personal Products and Services Security and Privacy – Always a Priority

3 The Northern Experience A C C E S S. E X P E R T I S E. S E R V I C E. Sustaining our Foundation – Building for the Future The mission of Worldwide Operations & Technology is to enhance Northern Trust’s personal and institutional businesses by creating, delivering and supporting innovative products and services that anticipate and meet client needs and improve relationships through unrivalled client service, increased productivity and greater operational efficiency. Integrated World-Class Operations & Technology Platform Personal Financial Services Corporate & Institutional Clients Asset Servicing Asset Management One log-on ID One password Earliest point of integration One delivery system Accuracy of output

4 The Northern Experience A C C E S S. E X P E R T I S E. S E R V I C E. Corporate & Institutional Services (C&IS) Reporting Analytics Advisory Transactional Custody Securities Lending Foreign Exchange Retirement Treasury Management FOR Single Platform C&IS Capabilities Northern Trust Passport ® Online Information Delivery Platform for Northern Trust’s Corporate & Institutional Clients

5 The Northern Experience A C C E S S. E X P E R T I S E. S E R V I C E. Personal Financial Services (PFS) Banking Bill Payment Trust Investment Management Mutual Funds Brokerage Accounts Advanced Data Aggregation & Reporting Net Worth & Performance Measurement Seamless Integration of Alternative Asset Servicing: Cash Flow Processing, Transaction Activity Audits, Valuation Status and Detailed reporting Wealth Passport TM Industry Leading Web-Based Platform for Family Members, Family Offices and Advisors Private Passport SM Online Financial Services for Northern Trust’s Personal Financial Services Clients

6 The Northern Experience A C C E S S. E X P E R T I S E. S E R V I C E. Leveraging Business Technology for Personal Clients Three-Tiered Open Application Architecture Performance and Analytics Calculation – Single Engine across All Clients Reporting Infrastructure Enables Consolidation and Customization Institutional Capabilities Benefiting the Personal Client Technology solutions for Corporate & Institutional clients benefit Northern Trust’s Personal clients through an open architecture system and our continual investment in application development and systems enhancement.

7 The Northern Experience A C C E S S. E X P E R T I S E. S E R V I C E. Open System Architecture Processing Layer  Software & hardware solutions implemented rapidly  Integrity and consistency of data  Interactive communication confirms transaction accuracy  Integrated multi-currency accounting Intelligent Network  Single repository of data  Worldwide access to inbound and outbound transaction information  Data consolidated regardless of unique processing and timing needs demanded by various markets and financial institutions. Customized Reporting  Array of reports from which to select  Filters enable customization with grouping & sorting functionality  Previewing and saving features Three-Tiered Open Architecture Benefits Empowering Clients Worldwide

8 The Northern Experience A C C E S S. E X P E R T I S E. S E R V I C E. Net Worth Summary for Personal Clients & Families Single Source of Performance Data Fully Customizable by User Multiple Net Worth Summaries Allowed Graphical Representation of Portfolio of Assets Multiple Rate of Return Displays Leveraging Northern Trust’s Global Performance, Analytics & Calculation Engine The same engine that does the work for Corporations & Institutions… …goes to work for Northern Trust’s Personal clients.

9 The Northern Experience A C C E S S. E X P E R T I S E. S E R V I C E. Net Worth Summary Collapsed

10 The Northern Experience A C C E S S. E X P E R T I S E. S E R V I C E. Net Worth Summary Expanded

11 The Northern Experience A C C E S S. E X P E R T I S E. S E R V I C E. Consolidated Statements for PFS Clients Benefits of Consolidation  Clients with several accounts receive consolidated statement package in one envelope  Full versions of individual statements included in consolidated package  Enables client, advisors and Northern Trust’s Relationship Manager to monitor and evaluate performance against objectives Enhanced information  Total Asset Allocation  Accrued Income  Value Over Time  Net Contributions / Withdrawals Leveraging Northern Trust’s Reporting Infrastructure & Tools

12 The Northern Experience A C C E S S. E X P E R T I S E. S E R V I C E. Consolidated Statements and Reports Enabling Clients To Focus On What Really Matters Consolidated Account Statement Performance Report

13 The Northern Experience A C C E S S. E X P E R T I S E. S E R V I C E. Passport of the Future Any Time / Any Place  Hawaii or Istanbul, Blackberry or Laptop, Central Time or Asia Pacific User-Defined Experience  Customize the look and feel  Serve up what they ask for Intuitive Navigation  No experience required  Short learning curve  Shortcut links – limited steps to get to what matters most

14 The Northern Experience A C C E S S. E X P E R T I S E. S E R V I C E. Passport of the Future Holistic portfolio view of client’s Northern Trust held and held- away assets and liabilities, with graphical display option Ability to create and customize personal financial dashboards Robust search capabilities with secure file cabinet Enhanced alerts capability, including secure on-line send & receive ability Personal Account Management – central location, viewed through one browser Third Party viewing option available (e.g. attorney, accountant) Consolidated view of all account activity (Northern Trust and external) Research & News – fully customizable, interactive content Planning & Advice: Estate, Financial Planning, Retirement, Tax, Philanthropy and Education Leading Edge Functionality for Clients Who Know What They Want

15 The Northern Experience A C C E S S. E X P E R T I S E. S E R V I C E. Security – Always a Priority Strong External Perimeter  Firewalls  Intrusion Detection Sensors  24 x 365 Real-Time Incident Monitoring Sophisticated Virus Protection to Prevent Trojan Attacks  6 + Layers of Protection, Multiple Vendors  Automated Real-time update of Virus configuration files Transmission of Sensitive Information is Encrypted  Web Encryption using SSL Protocol  Data Feeds Encrypted  Encryption using S/MIME  Northern Trust Laptops Encrypted – data theft protected Northern Trust Layered Security Model

16 The Northern Experience A C C E S S. E X P E R T I S E. S E R V I C E. Privacy – Always a Priority Anti-Phishing Service  24 x 365 Managed Service  Monitors Global Internet Traffic and s for attacks against Northern Trust  Shuts down Phishing sites within hours Multi-Factor Authentication, FFIEC Compliant  Verisign Fraud Detection  Enrolls clients with 8 personal questions  Prompts client for answers to questions when suspect login is attempted  Token authentication for transaction systems Northern Trust Fraud Detection Technology