Understand applications and issues of technology. 1

Management Tools Technology Tools

Categories of information obtained from MIS: ◦ Financial  Information for budgets and financial reports and statements ◦ Production Planning inventory  Information for production summaries and supplies ◦ Supply Chain Management  Raw supplies needed to use in production ◦ Marketing and sales (Customer Relationship)  Information to determine customer needs, economic conditions, and competitors action ◦ Human resources  Information about employees’ salaries, benefits and evaluations 4

5 Applications of Technology by Businesses continued  What is a Management Information System (MIS)? ◦ MIS is an ordered system for processing and reporting information in an organization  Computer systems and software are an essential part of MIS  Managers use the information provided from MIS to make essential business decisions  Four main components of a MIS: ◦ Gathering data ◦ Analyzing data ◦ Storing data ◦ Reporting results

 Artificial intelligence (AI)  It is software that enables computers to reason learn and make decisions ◦ Voice recognition software  Computer-aided design (CAD) ◦ Create product designs and models quickly and cheaply. 6  Expert Systems  Computer programs that help people solve technical problems - Medical services, financial planning, legal matters, automotive repair.

 What is E-commerce? ◦ Conducting business transactions using the Internet or other technology.  Most common activities of E-Commerce: ◦ Providing product information ◦ Promoting a company ◦ Selling online ◦ Conducting market research ◦ Making payments ◦ Obtaining parts and supplies ◦ Tracking shipments 7

Four basic models for E-commerce: ◦ B2C: Business-to-Consumer  Nike.com ships new Jordans directly to your house. ◦ B2B: Business-to-Business  Office Depot ships supplies to Rocky River HS ◦ C2B: Consumer-to-Business  Customers completing on-line surveys in order to provide feedback to Dunkin’ Donuts ◦ C2C: Consumer-to-Consumer  eBay.com – Craigslist - Autotrader 8

 What is involved in robotics activities? ◦ Mechanical devices programmed to do routine tasks. ◦ Bread Bakery ◦ Airline Ticket Agent  Dangerous situations; not safe for people. ◦ Glass Factory ◦ Aluminum Factory 9

 Every morning more than 20 million Americans travel to their offices for work, but they never leave home. How do they do that????? ◦ TELECOMMUTING  Telecommuting saves time and money!  Less traffic, less pollution, noise reduction 10

Go To Google Search Few Skilled Workers The first Article is from Reuters Read it and be ready to answer questions about it. 11

How many people in the U.S. are still looking for work? Companies are creating jobs. Why can’t they fill them? Why aren’t college graduates going into manufacturing? What are the 2 most important subjects that the U.S. is ignoring? 12

 What are the 5 areas of a business MIS needs to manage information?  What is the purpose of MIS? Why is it needed?  Give 3 examples of Extraction/Cultivation and 3 examples of Manufacturing.  Define Unlimited Liability. 13

Concerns of using technology 2.04 What is the down side of all the new and developing technology? 14

15 Concerns of Using Technology Employment Trends  Many people feel that their jobs are being taken away by computers ◦ Changes the type of worker that is needed ◦ Need workers skilled in programming, operating, or repairing computer systems  Companies have to retrain displaced workers. ◦ Workers must get additional training so that they can adapt to the changing job environment  Computer literacy is vital. ◦ The ability to use computers to process information or solve problems.

16 Concerns of Using Technology continued Computer Crimes White- collar crime is illegal acts carried out by office or professional workers while at work.  A computer virus  Piracy is stealing or illegally copying software packages or information.  Privacy ◦ Dishonest People have access to records ◦ Passwords can be hacked ◦ 1,000 people have ID stolen each day

17 Concerns of Using Technology continued  Health Concerns  Eyestrain and vision problems  Muscle tension and nerve damage  Carpal tunnel syndrome

18  One Page hand-written or typed double spaced  Summary of John Thain (CEO Merrill Lynch)  Did he do anything illegal?  Should he have gone to jail?  Who’s money did he really spend?  Office Decoration – How much did he spend to decorate his office? What was the price of some items that he purchased? Why was decorating his office considered a scandal?