Embrace Change with Innovations 19. June 2006

4 years ago: Raising the Bar When Jack Blount became CEO of Dynix in 2002 he spent the first 3 months traveling the world visiting with customers to understand what they need from their system vendor. The consistant message was that all ILSs are old and have become equal in features but lacking in new technology benefits. Libraries need their ILS vendor to invest in R&D to stay current with technology trends around security, database, performance, electronic content, e-commerce and more.

Acquisitions Circulation Cataloging Serials Reporting Tools + They wanted a new, next generation, Web-based ILS Traditional ILS/LMS systems Online Interactive Systems Dramatic Technology Changes Federated Search Portal Open URL Link Resolver Enriched Content ERM (Electronic Resource Management) Digital Library Digital Rights Management

Standards & Technologies That Matter Open-source uPortal Linux Lucerne Shibboleth Open Standards ODBC LDAP Kerberos Web Services Java, J2EE Application Servers Unicode IP LANs/WANs Telephony Digital Broadcast Wireless WiFi WiMax RFID E-commerce VIP ILL End-user Messaging SMS Supported in Corinthian, Horizon 8.0

Dramatic Development Process Changes What needs to be done Design and build solution What needs to be done Design and build solution Waterfall process SCRUM process

SCRUM Process Revolution Agile –Do it and do it quickly: Design, Implementation, and Test Iterative –Implement small set of features defined by use cases or stories –Fine grained tasks Risc finding –Measure frequently the progress –Change something when there is a risk

2 years ago: Situational analysis We were not moving fast enough We couldn’t serve you effectively We couldn’t be the world-class company you deserve We lacked the resources to move ahead WE were NOT satisfied That was true for any system vendor!

Like many companies in most industries, we concluded: a merger of industry leaders is the right strategic move.

The result is a technology company dedicated to libraries, which is on its way to becoming world-class. A Merger of equals

Unparalleled resources Experienced staff of 650 employees –Average employment tenure is 7.4 years; 35% with tenure of years or more 200-person R&D staff –Largest staff devoted to designing and developing new technologies and products for libraries 400-person service and support organization –Worldwide infrastructure for serving our customers

Global reach… global strength 3,900 clients worldwide (central systems) 7,000+ independent libraries and consortia 20,000+ library outlets 350 million potential sets of eyes served by SirsiDynix clients

Now, we’re positioned to excel Develop innovative cross-platform solutions Continue to enhance our operations to better serve you Work with you to respond to today’s challenges and opportunities for libraries Be on the forefront of innovations – a true leader

Stephen Abram Vice President of Innovation Inspires and directs product management Watching trends Analysing trends Creating trends Main Trend: Libraries have a clear future in the Google world

The Long Tail of QUESTIONS libraries

The power of libraries

Delighting the Real Users: Personas in Action The Kids are Alright: Millennials and their Information Behaviors Born With A Chip: Growing Up in a Google World Bridging the Gap: What Information Providers Need to Know about Information Use A Futures Forum for Libraries Web 2.0, Library 2.0, Librarian 2.0 Real Measurements for Libraries in an Internet Age: A Report on the Normative Data Project The Coming Technology and Collaboration Environment

Inventing Future